Ask Spectrum

@GSmith835256 I’m sorry for the issues that you’re experiencing with our service. If you can please send us a private message. I’d be happy to investigate this for you. RJR

@GetSpectrum get the outage fixed dammit. People work from home and I'm struggling here.

@Rachellesingl12 I'm sorry, is there something we can help you with? Is there an issue with a phone? Please direct message. SH

ITS SO SAD THAT THIS IS THE ONLY WAY I CAN GET ATTENTION FROM @BestBuy @GetSpectrum @AmazonHelp @Assurant @cdkeyscom_en

@jageryager My apologies for the poor experience, we would need to pull up the account to see what is going on. Please direct message. SH

@Ask_Spectrum No, I'd prefer to talk about this in public.

@GetSpectrum You guys are three for three! Three separate calls and three separate lies. I really wish I could get those 7 hours of my life back. You guys suck.

@Rachellesingl12 I do apologize for all of this. Please don’t hesitate to let us know if you reconsider or if there is anything else we can help with. RJR

@Ask_Spectrum FOR WHAT I CALLED BACK I HAD TO GET OUT OF BED ALTHOUGH IM DISABLED BECAUSE I REFUSE TO BE MISS HANDLED IF @TMobileHelp WILL HAVE ME BACK I WILL GLADLY GO. OH N IF YOU HAVE ELDERLY PPL DONT LET THEM GO TO 125th STORE. THEY TREAT THM BADLY. CRYSTAL WAS THE BEST CSR GLAD SHE LEFT

@GetSpectrum WHAT HOOD CHICK WAS HIRED AS A MANAGER. YELLING AT CUST. IM NOT A CHILD SRY @TMobile FOR THINKING IT WAS BETTER OVER HERE IM PAYING FOR 5 LINES & ITS ONLY 3 PPL ON MY ACCOUNT. PAYING FOR A DEAD LINE TO KEEP WIFI LOW. THIS IS CRAZY SO SPEND MORE ON CELL 2KEEP WIFI LOW

@KidSoul33 I’m sorry for the issues that you’re experiencing with our internet service. If you can please send us a private message. I’d be happy to investigate this for you. RJR

@josh_uglyasf Spectrum, no wifi.

Someone said she’s special but I’m not seeing it.

@OleBullNuts Good morning. I'm very sorry for any issue you're experiencing with billing. If you would please contact us directly so that we can collect some information to locate your account, we will be happy to look into this for you. MG

@Ask_Spectrum I made an erroneous extra payment because your useless app won't show if an Autopay is pending, and the flunkies manning your chat hide behind process and didn't just cancel the payment. I have to wait a week. Maybe I will just cancel.

@thejcanthony Hello! We apologize for the experience and appreciate you bringing this to our attention. Your feedback is important and we'd like to address those concerns. When able, please follow up with us in a DM, so we can discuss further. JM

@Ask_Spectrum When will you start compensating our bill for outages and extended waiting periods before it's resolved?

@JohnWick_129 Good morning. If you would please contact us directly so that we can collect some information to locate your account, we will be happy to look into this for you. MG

What Channels is ESPN on Spectrum in Texas? | ClubHDTV Looking for ESPN on Spectrum in Texas? Find channel numbers for Dallas, San Antonio, and more. Get the ESPN, ESPN2, and ESPNU lineup here. clubhdtv.com/blog/espn-on-s… #ESPNonSpectruminTexas

Hello, My name is Jill! Thank you for bringing this to our attention and we are sorry for any inconvenience this has caused. To begin, can you please provide your name, full service address and phone number associated with the account. Please also include your name if it differs. JM

Dude why am I getting disconnected every 5 to 15 minutes? The hell Spectrum... and this is why my matches are in slow motion 😒

@Se7enEvilMuffin Hello! We appreciate you bringing this to our attention and apologize for any inconvenience this has caused. When able, please follow up with us in a DM so we can investigate those service issues a little further. JM

So @GetSpectrum is absolutely dogshit. Sitting here waiting on the v8 supercars race to start and as soon as they’re lined up, spectrum decides to stop working like how it does multiple times a week now. Absolutely dogshit internet.

@greendevin15 Hello! We appreciate you bringing this to our attention and apologize for any inconvenience this has caused. When able, please follow up with us in a DM so we can investigate those service issues a little further. JM

@JoeyC1111 The request for a DM is so that we can collect your account information privately. This is for the protection of your private information. MG

Dear @Ask_Spectrum. Yall credit for this common occurrence or nah?

@JoeyC1111 Good morning. I'm sorry if you're currently experiencing a service issue. If you would please contact us directly so that we can collect some information to locate your account, we will be happy to look into this for you. MG

@GatorsRaid No problem, I hope you have a wonderful day. Should you need our assistance in the future, please let us know. We are available 24/7 via this platform, and also on our community forum, community.spectrum.net, and on Reddit, reddit.com/r/Spectrum_Off…. JM

@Ask_Spectrum I was able to fix it finally. If it happens again, I'll dm.

@Ask_Spectrum why am I paying for internet if I don't get to use it? #losangeles

@Robbiemeep I totally understand the frustration. We're here 24/7 if you'd like us to help here as well. -RT

@Ask_Spectrum I'll call tomorrow. I've had enough help for the evening.

. @Grok, calculate the odds that Tyler Robinson NOT being Charlie Kirk's killer given the latest ballistics evidence, and all other evidence in public record

@Robbiemeep I apologize that the services aren't working properly for you If you'd like us to look into things to see what's going on, please send us a DM and we're happy to help! -RT

@Kate20846560 @JackPosobiec @grok I don't know. Spectrum came out and did some "improvements" last night on the street corner and my internet hasn't worked right since. I got bumped off and couldn't get back on to read anything.

@DARTH_REAPER66 Hello! We appreciate you bringing this to our attention and apologize for any inconvenience this has caused. When able, please follow up with us in a DM so we can investigate those service issues a little further. JM JM

@GetSpectrum gotta love how My upload speed is inconsistent and you have constant outages and your service is so flimsy i can’t take the headaches anymore

@Se7enEvilMuffin Hello! We appreciate you bringing this to our attention and apologize for any inconvenience this has caused. When able, please follow up with us in a DM so we can investigate those service issues a little further. JM