Uber Support

@PPolachi We're sorry to hear that your order never arrived. We've been in touch via DM. If you have any questions, please let us know by replying to that message.

@Uber_Support my order never arrived and the app is glitching so I’m unable to get support

@songyoe247 Sorry to hear about the trouble. Kindly note that we've responded to your concern via DM. Please check.

@Uber_Support I can't go online but everyday I receive messages stating that I can start delivering. My number is : 0625063256 Email : majikinisinethemba@gmail.com

@vsvbs34732 وعليكم السلام، نأسف لسماع أنك تواجه مشكلة في الإنتقال لوضع الإتصال. نرجو منك تزويدنا برقم الهاتف أو البريد الإلكتروني المرتبط بحسابك في رسالة خاصة؛ حتى نتمكن من تقديم المساعدة اللازمة.

@Uber @xh_uxii سلام عليكم ورحمة الله وبركاته حسابي معلق مع ان جميع أورقي مكتملة

@Uber_Support *Subject:* Appeal - Account Suspension - Request for Review sheikhuzairiqbal3@gmail.com07879329894 Hi Uber Support Team, I’m writing to appeal the suspension of my account. I understand your concern about document integrity, Best regards, Sheikh Uzair iqbal

@dailymaiara Olá! Podemos verificar essa questão pra você. Falamos com você no privado, dá uma olhadinha lá!

eu tentando pedir um @Uber_Brasil e me aparece isso kkkk chega até ser piada

We're sorry to hear about your experience. This is not what we expect on the Uber app. It appears that our team has followed up with you via email regarding this matter. Our responses can be found both in-app via the Help section and within the email address related to your account. Please reply there directly with any other questions or concerns you may have.

@Uber_RSA @Uber_Support Your driver didn’t cancel because of a dead battery and issues with your app🪫 The R77 trip ended up costing me over R200. There’s still a pending refund, but you claim to have refunded me. Can someone please clarify. ASAP #CustomerService #UberIssues

@maytefadrique Hemos hecho una parada en el camino para ayudarte a revisarlo @maytefadrique, te dejamos un DM. Nos vemos allá. twitter.com/messages/compo…

@Uber_Support Sigo sin recibir respuesta ya van dos meses, acabo de presentar una denuncia en profeco

@Uber_Support Hice 2 pedidos en su aplicación de uber eats sumando 800 pesos aprox desde el 02 de febrero, me los cancelaron y hasta la fecha no me han dado solución y no me han devuelto mi dinero, pésimo servicio y atención a cliente @Profeco

@strelamaris Vamos falar com vc no privado. Estamos te aguardando, dá uma olhadinha.

@nasciviciado @Uber_Support Verdade

Aí vc pede um um carro no aplicativo e o motorista manda um texto .Cada vez pior @Uber_Support

Thanks so much for reaching out. We truly understand the urgency of your concern and want to help as best we can. To protect the privacy and security of our users, we need to connect directly with the account holder. We request you to kindly ask your son to reach out to us directly via DM or by submitting the details through this link help.uber.com/riders. We’ll be more than happy to assist them from there. Appreciate your understanding in this regard.

@Uber_Support #Uber #CustomerService #Fairness Permanent ban. No explanation. No second chance. My son’s Uber account was removed over “rating issues” — but no details, no evidence. He never even saw the warning emails. Where is the fairness and transparency? We are asking for a proper review.

@MechamadeMath Vamos falar com vc no privado. Estamos te aguardando, dá uma olhadinha.

Meu celular ficou no Uber e estou tendo zero apoio da @Uber Entrei com duas solicitações atendidas por Stefany Aí me falam que foi encaminhado um aviso ao motorista e que vão encerrar o chat por aqui. Fim, se vira aí

竹内みやび 様 お問合わせいただき、ありがとうございます。 ご期待に沿う商品がお届けできず、ご不便をおかけしており申し訳ございません。 お調べいたしますので、以下の情報をDMにてお知らせください。 ・アカウントにご登録のメールアドレス ・アカウントにご登録の電話番号 ・注文番号（英数字 5 桁） お手数をおかけしますが、何卒よろしくお願い申し上げます。 それではご連絡をお待ちしております。

ちょっと‼️見て‼️聞いて〜🤣 Uber Eatsでから揚げ弁当頼んだら… 届いたものと掲載の写真のが あまりにも違い過ぎて😭 これってアリなの？😂 Uberさん✨これはさすがに ヤバいでしょ😱 もう🦤 ̖́-レベル(笑) しかもメインのから揚げ ほぼほぼ衣…🤣🤣 @UberEats_JP #UberEats #写真と実物が違う

@tampajustin Thanks for reaching out. We've been in touch via DM. If you have any questions, please let us know by replying to that message.

@Uber I have started traveling for work and have been using my uber one and every order is wrong. The support to remedy is aweful. 5 of my 7 orders have been wrong with no customer support.

@tiffanyyyrenee_ We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

Fuck you @UberEats, your driver stole my food and when I tried getting a refund your “support” team told me to go fuck myself. Fuck you Alex, thank you for stealing my food! Oh and fuck you to the Uber Eats team for denying me a refund. Fucking thief! I’m making a TikTok next!

We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please send us a DM with the email address and mobile number associated with your Uber account, along with any additional details regarding your concern. We look forward to your response.

@Uber_Support I need urgent help with a new delivery account signup in Ontario. An accidental selfie mismatch during the biometric setup has locked the account before it even began. Can someone help us reset the photo verification? #UberSupport

We understand how frustrating this must be, and this isn’t the experience we want for you. We’d like to look into this right away. Can you please send us a DM with the email and phone number linked to your account and the order details and also share a few details about your concern, so we can review what happened?

Me reviving my twitter to @Uber_Support because the app didn't tell me a place was closed, wasted 3 drivers time, then a support agent made me walk a mile at nearly midnight, and then the next support agent was able to cancel the order without a picture (which was why i walked).

@__britt__c We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please DM us a screenshot of the order details, showing the name of the restaurant, date & time of the order. We look forward to your response.

Since when does @UberEats let a pick up person do THREE ORDERS AT A TIME?? And mine is the last one being dropped off. And it was the CLOSEST to drop off. So my food is going to be f’n cold. FAN-Fn-TASTIC. #uberEats

@HKayesa85226 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

@Uber_Support @iloveymcmb Hello ive been struggling with my account to go online ive completed all the necessary steps but its not activated for the past 4 month now please help to go on-line

nothing pisses me off more than when @UberEats says delivery is 25mins and you end up waiting over an hour because the delivery person has 5 more orders to drop off 😒

@SomeshKesh48462 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

Lazy support from @Uber Is this how you treat your customers @Uber I have raised the complaint on 28th march and I am just getting the reply as they are working on it and will get back soon. I have been following up daily coz due to the issue I have not be able to book the ride

@YvetteOrniere07 Bonjour, merci pour votre message. Nous restons disponibles en DM si vous avez besoin d'aide.

Hey @UberFR @SerieysLau encore quelques centimes et bientot votre service de transport sera moins cher que celui de la ville de @nantesfr

Thank you for reaching out to us. We would be glad to assist you with your concern. To help us better understand the situation, share your phone number and email address along with the trip details(exact date & time, Trip ID, etc.) linked to your Uber account via DM. Once we receive the necessary information, we will review it accordingly and proceed further. We look forward to your response.

@Uber yet another reserved ride cancelled. Spend 30k per year, move to Lyftt?

@Lloyderingg Thank you for reaching out to us and sharing your concern. We understand how important it is to get this resolved. To help us assist you further, please share your registered phone number via DM. We look forward to your response and are here to help. twitter.com/messages/compo…

@Uber_Support trying to setup an Uber account but says phone number is banned. Have never had an Uber account and have had the number for over 5 years.