Day 13 – still no working phone. I asked if switching to eSIM might help. @O2’s response? “We’re monitoring your account.” You’ve had 13 days. You’re doing nothing. Stop pretending this is being handled. #O2Fail #NoService #DoBetterO2

solve it but this campaign and a national data bank is not the answer and there's no way I could support that. (note - all networks are guilty of this but not all networks created #O2DataPledge) #Please #DoBetterO2 #NotTheSolution

@O2 why in 2016 is there NO 3 or 4G coverage in Blackhill, Consett in County Durham... #Notgood #dobetterO2 #Expectmore #sortitout