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@O2 @O2 - absolute disgrace of a company and don’t expect any help from their customer services team. Manger refusing to refund or give their names to be held to account having made a total mess of our order and then expect to spend days on the phone trying to sort. Buyer beware

@O2 Given the replies could this be any scammier

@TomMorgan83 Hi Tom, I’m really sorry to hear about the experience you’ve had — it’s absolutely not the level of service we want anyone to go through, and I understand why you’re frustrated. If you’re having issues with your order or the way it’s been (cont) bit.ly/3SnJ0rj

@O2 I’ve already spoken with your incompetent call centre for hours over the last few days. completely unhelpful and ur acting illegally (apparently that’s just ur processes) - won’t be going anywhere near you once I’ve sorted this order sorted (prob need to involve solicitors)

@TomMorgan83 Hi Tom, I’m really sorry to hear how difficult this has been — especially after spending hours on the phone and still not getting the support you expected. I completely understand why you’re feeling this frustrated. To get your order issue (cont) bit.ly/444sZsP