Go to your shipping profiles. Re-enable anything that looks like it was disabled. We had 0 orders come in for 2 hours. Fixed and immediately orders started coming in again.

@ashvinmelwani Dude wtf @Shopify

@kylesshortcuts @ashvinmelwani @Shopify And the vague info on the fix from shopify, when this single screenshot from Kyle perfectly explains what they broke and how to fix it. SMH, but props to Kyle for doing the Lord's work out here.

@fbissometa @ashvinmelwani @Shopify UPDATE: still getting this error

@kylesshortcuts @ashvinmelwani @Shopify It never cleared it? We rechecked all the unchecked states in the US and it cleared for us, did a test buy as well. Unless shopify is literally going back in and rebreaking it....

@fbissometa @kylesshortcuts @ashvinmelwani @Shopify We appreciate you reaching out with your concerns. Let's move this to a DM, please send us a message with more information so that we can continue to assist you while keeping your account information secure.

@ShopifySupport @fbissometa @ashvinmelwani @Shopify Problem solved by: 1. Editing zones & reselecting all US states 2. Opening subscription app (Loop) and reselecting all US states

@ShopifySupport @fbissometa @kylesshortcuts @ashvinmelwani @Shopify Please don't move to DM. Had this been discussed more publicly, it would have saved us an entire day of getting absolutely crushed, while being left in the dark about what was happening on your end. Fortunately the public discourse on X led us to a [hopeful] solution.