Boots Help

@xHelsx Hi, Please send us a DM via the following link: Thanks, Harry twitter.com/messages/compo…

@BootsUK My order is now late, and the link on your website to follow through a late order is not working?! I can click that it is 7 days overdue, but the next button does absolutely nothing. Any ideas?!

@ChairGovsJulie Hi, We're sorry to hear this. Please send us a DM using the following link, and we can look into this for you. Thanks, Harry twitter.com/messages/compo…

Hi @BootsUK Am very disappointed. Ordered 10 March for pick up at Leeds Bradford Airport on 17 March, paying the £4.50 delivery charge. Sadly, when I attended the store on 18 March, day of my flight, delivery not arrived. Only received email today, 20/3 to advise ready. Too late!

@Annemar57918624 Hi, Please send us a DM on the following link, and we can look into this for you. Thanks, Ebitare twitter.com/messages/compo…

@BootsUK It won’t let me reply on that link

@BootsUK help with a delivery pls. Ordered shampoo, it is saying dispatched and delivered, but also saying delivery 3rd Dec. Feel I really should wash my hair before then 😬🙈

@DyeAmEater Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name, and date of birth. We need this to verify your details and access your account. Thanks, Ebitare twitter.com/messages/compo…

hi @BootsHelp & @GilletteUK I got a Beard Trimmer Pro as an Xmas gift (York Monks Cross) I obviously have no receipt as it was a gift The turny dial has failed, thus resulting in it being totally useless What can be done please?

@tobiaslmorris Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Mya

@BootsUK your voice recognition assistant is awful. It is impossible to get through to someone. You have taken £550 from me and it should have been £220. How am I meant to sort this? This is terrible service.

@KAMKaleidoscope Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Kind regards, Boots Customer Care twitter.com/messages/compo…

@BootsUK please tell me why you cancelled my order, no communication and no reply to my email.

@rebeccat0209 Hi, Please send us a DM using the following link, and we can look into this further for you. Thanks, Harry twitter.com/messages/compo…

@BootsHelp Hello! My parcel was delivered today, apparently, to a neighbour…but I have been to the address and they don’t have it!

@peacock_la84962 Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your order number, full name, full address and contact number. We need this to verify your details and access your account. Thanks, Kirsty twitter.com/messages/compo…

@BootsUK please can you help - I ordered next day delivery of an item on Tuesday, didn’t turn up yesterday, and it’s been delayed AGAIN today. Now not coming until tomorrow, please can you respond to me you’re impossible to get a hold of

@garynetchells Hi, Please send us a DM on the following link, and we can look into this for you. Thanks, Harry twitter.com/messages/compo…

@BootsUK hi, expected a delivery yesterday and the proof shows it being left under a bush, but it’s not there - what can I do?

@cartoontowntyke Hi, Please send us a DM on the following link, and we can look into this for you. Thanks, Harry twitter.com/messages/compo…

@BootsUK disappointed that the item I ordered for next day delivery on the 22nd Feb has still not arrived. On emailing your customer support to chase I’ve only so far had an automated reply. Your chat bot just tells me to check the delivery status link #PoorService

@CamillaLatham30 Hi, Please send us a DM via the following link, and we can look into this for you. Thanks, Harry twitter.com/messages/compo…

Still having issues @BootsHelp it’s been two weeks now it’s ridiculous. No one else who has a big named business online has these problems. At this rate I’ll be telling friends to boycott Boots. When it was my favourite shop after Woolworths.

@Eadaoin_T Hi, Hi please send us a DM on the following link: Thanks, Harry twitter.com/messages/compo…

@BootsUK any chance of someone replying to emails sent to your customer care department?

@roryscarffe Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Amarpritt twitter.com/messages/compo…

@BootsUK when you take time out to phone customer services to ask why your order has been declined 8 times despite validating card in the app and the agent advises you to shop elsewhere. And you wonder why all the well known shops are going under. Oh well Amazon here I come ….

@peacock_la84962 Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, CkSritharan twitter.com/messages/compo…

@BootsHelp @BootsUK is this legit? Can you confirm/assist with my query please

@BootsUK yesterday I ordered a shark cryoglow mask and charging stand for next day delivery - the stand is here, the mask is not. Says it’s been delayed. I ordered it well within the time frame for NDD, proven by the fact the stand is here. Bit useless when I don’t have the mask?

@ycruiselesley Hi lesley, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Farinaz twitter.com/messages/compo…

@BootsUK really disappointed with your pharmacy service. Reordering of repeat prescriptions is becoming ridiculous. Wont give emergency meds although their fault. Time to go elsewhere to a more reliable pharmacy.

@mariamaria05 Hi Corbyn, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name, order number . We need this to verify your details and access your account. Thanks, Farinaz twitter.com/messages/compo…

So @BootsUK is cancelling booked & paid for appointments for meningitis B vaccine. The audacity to then say they can keep you on the waiting list but they don't know how long for, or refund in 4 - 6 weeks... 🤷🏽‍♀️

@rhiannonsbrian Hi Rhiannon, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Farinaz twitter.com/messages/compo…

@BootsUK hi, I booked an appointment for a meningitis b vaccine for my son on Monday. Yesterday I booked an appointment for my daughter, and then had an email saying that my sons had been cancelled - please can you help

@nogodreachedme Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Thanks, Hannah

@_care_BootsUK fuck off scammer x

Thank you for bringing this to our attention. Please follow us back so we can send you a direct message and assist you promptly.

@MelissaJadeex Hi, We're sorry to hear this, please send us a DM so that we can look into this for you. Please include your email address, full name, Advantage Card Number and date of birth. We need this to verify your details and access your account. Kind regards, Boots Customer Care twitter.com/messages/compo…

@BootsHelp think your mobile website/app is broken. I am logged in on both and when I try and favourite any items I get the message below. When I click “log in/register” it takes me to my logged in account…