CenterPoint Energy

We're excited to announce the launch of our state-specific accounts here on X. Find us now @CenterPoint_TX, @CenterPoint_IN, @CenterPoint_OH and @CenterPoint_MN. This primary enterprise account at @CenterPoint isn't going anywhere but we encourage you to follow these new regional accounts for the latest updates and content tailored to your community. Learn more: centerpointenergy.com/en-us/corporat…

@EileenFFC Hi, Eileen – I know being without power isn’t easy. If you’re still without service, please send me a direct message with your full-service address, and I’ll gladly look into the details for you. x.com/messages/compo… BT

@CenterPoint “Pending” for 5 hours after it had a 4:30 repair time is kinda misleading… don’t ya think?

@CenterPoint we need updates on Outage case 5994751

🌎 On #EarthDay and every day, CenterPoint is proud to support the communities where our customers live and work by investing in a more sustainable future. Learn more about how we’re giving back: CenterPointEnergy.com/Community

@CrzyBeautifulCB Hi there - safety is very important to us, and I appreciate you bringing this to my attention. When you have a moment, please feel free to send me a direct message with more details about the location and the time this occurred. Thanks. x.com/messages/compo… BT

@Ksunshine462878 Hi - I understand being without power for a long period of time is hard. Please send me a direct message with your name and full-service address, and I'll gladly look into the outage details. x.com/messages/compo… CC

@CenterPoint @GregAbbott_TX why have I been without electricity for TWO DAYS??????????? #centerpointenergy #abbott

@IamWendums Hi there - I understand how important it is to have reliable electric service, and I'd like to take a look into your outage history. Please feel free to send me a direct message with your name and full service address. Thanks. x.com/messages/compo… VR

@CenterPoint please message me a phone number to someone who can help get these incessant power failures fixed

@ObiCryptoOne Hi there - thanks for reaching out. I’d be happy to take a closer look. Please feel free to send me a direct message with the tracking number for your streetlight report, and I’ll be happy to help. x.com/messages/compo… BT

@CenterPoint this is streetlight 281835 at the corner of Arthur and Robin streets in Houston that you keep marking as “repaired.” Notice how it still doesn’t light up like the ones in the background. Not repaired. Again.

@KurouPS4 Hi there - I understand how important it is to have reliable electric service, and I'd like to take a look into your outage history. Please feel free to send me a direct message with your name and full service address. Thanks. x.com/messages/compo… VR

@CenterPoint At this point I'm going to buy a couple of rechargeable lanterns and send you the bill because I'm genuinely sick of how often this happens.

I love sitting in the dark in the middle of the night because @CenterPoint can't do their jobs. Despite the fact the keep hiking rates so they can make exorbitant profits. This should not be a thing.

This weekend's heavy rain was a reminder that road conditions can change quickly. During National Distracted Driving Awareness Month, keep your eyes on the road and distractions out the driver's seat. Crashes involving utility poles can cause serious safety risks and outages.

April 18 is National Lineman Appreciation Day, and we’re highlighting our linemen in Indiana and Greater Houston all week long. Meet Indiana Electric Apprentice Lineman Lane Gabbard. In 2025, Indiana customers saw nearly 10% fewer outages and 14% shorter outage times.

@OleRog Hi there - I’ve replied to your Facebook comment and I’m happy to help look into this for you. You’re welcome to respond there or send me a direct message here with your account details, whichever is easier. Thanks. x.com/messages/compo… VR

@CenterPoint I had an appointment today for new service. Your tech came out and checked all the appliances and installed a digital meter. Now nothing is working and you won’t do anything about it!! WTF is wrong with you people?????

@adsilva264 Hi there - I'd like to learn more and see how I can help. Please send me a direct message with your name, full-service address, and more details. Thanks for the opportunity! x.com/messages/compo… CC

@CenterPoint how are you guys a real business?

Know how to spot a utility scam. If someone claiming to be from CenterPoint Energy demands immediate payment to avoid disconnection, pause and verify. Call the number on your bill to confirm any call, text or in-person visit is legitimate. Learn more: CenterPointEnergy.com/Scams

@AlchemyMetalwrx I appreciate you letting me know you were able to speak to Desmond, and I'm truly sorry for the long wait time you experienced. Stay safe and take care. CC

@CenterPoint Update- someone picked up! The gentleman, I believe he said his name was Desmond, was super helpful and it was a pleasant 2 minute conversation! Only took an hour and 24 minutes to get there.....

@CenterPoint seriously....??? How have I yet to reach a single rep? 45 minutes of hold music and "please continue to hold for the next available representative" is a bit much

@AlchemyMetalwrx Thanks. x.com/messages/compo… CC 2/2

@AlchemyMetalwrx Hi there - I understand how frustrating long wait times can be and know the importance of your time. Our phone agents are helping customers as quickly as possible. Please send me a direct message with your name, full service address, account number, and more details. 1/2

@dino2gnt Hi there - I’m happy to take a closer look and see how I can help. Please feel free to send me a direct message with your name and the full-service address for the property. Thanks. x.com/messages/compo… BT

@CenterPoint Is there _anyone_ over there that can actually help me?

The sheer, ridiculous _bureaucracy_ involved in trying to get new natural gas service provisioned is absurd to the Nth degree. It is a miracle that anything is ever accomplished in the modern era.

@RentAHuman713 Hi – I understand how important it is for your daughter to have her natural gas service. Please feel free to send me a direct message with her account number and full-service address, and I’ll be happy to take a closer look and see how I can help. x.com/messages/compo… BT

@EricPressley Hi, Eric - I understand how important it is to have your natural gas service. I’d be happy to take a closer look and see how I can help. Please feel free to send me a DM with your full-service address and account number. Thanks x.com/messages/compo… BT

A week without gas and @CenterPoint is just taking their sweet time turning it back on. Waited 30 mins on the phone only for the dude to hang up on me because he was having phone issues. Now I’ve got to wait all over again. What a joke.

@Lewisgem1150 Hi - I'd like to learn more and see how I can help. Please feel free to send me a direct message with your name, full-service address, account number, and more details. x.com/messages/compo… CC

@CenterPoint You guys are the worst company ever!!!

@HoustonWigQueen Oh no - this isn't the kind of feedback we like to hear, and I'd like to see how I can help. Can you send me a direct message with a few more details? Thanks for the opportunity. x.com/messages/compo… DS

I’m just so disappointed in @CenterPoint right now .