Consumer Bites

@JohnLewisRetail @babyeinstein please explain how a toy marked ‘suitable from 3+ months’ can come apart like this? Note, the red part was found in a 7-month baby’s mouth! Purchased from @JohnLewisRetail #chokinghazard

@JohnLewisRetail @babyeinstein please explain how a toy marked ‘suitable from 3+ months’ can come apart like this? Note, the red part was found in a 7-month baby’s mouth! Purchased from @JohnLewisRetail #chokinghazard

AVOID @bookingcom when booking flights! They charge premium economy rates for economy tickets! Double check with airline if you have already booked with @bookingcom. Raised as a complaint -advised by @bookingcom that refund will take 10-15 days to process! #scam #badservice

@coopuk And it’s alive!! Details have been sent to you directly.

@ConsumerBites Sorry to hear this. In DM, please attach a photo of the receipt, product, packaging (w/barcode, expiry date, supplier codes visible) and which store you visited: coop.uk/4aMkNzO ^Ari

Strong and crisp with a side of snail! 🤢 @coopuk

Been waiting for my @CostaCoffee (Locksbottom) delivery via Deliveroo for almost 2 hours. Why accept orders that you can’t commit to?! #apparentlyspecialcoffeetakes2hourstomake #badservice

@bookingcom You say you have “real guest reviews” on your site, but when this honest and non offensive review was submitted, you claimed it didn’t meet your guidelines? Suppose your commission comes first...

Terrible service by @Dominos_UK

Should a 2 month old #sofa look like this? @dwell seem to expect this from their #sofas and apparently cant give you their customer complaints procedure! This company does not stick to their promises #whatajoke #poorservice #customercomplaint #terriblecompany #wasteofmoney

New car finally arrives in UK but in the wrong colour! @UKVolkswagen response = take this or wait another 3 months! #shocking #badservice

Thank you to Rebecca @ODEONCinemas Orpington for such great service this evening. #HappyCustomer 😁

I want to give thanks to those who are working over Christmas like our police officers, firefighters, emergency services and NHS staff.

It appears staff on checkouts @outfitofficial #purleyway #croydon are more interested to go on break than serve customers #badservice

Answering calls in five minutes is what @metpoliceuk say on their 101 service. Try 32 mins and counting #unacceptable #websitenothelpful

Why don't @Se_Railway have AC in their trains?! Sitting in an overcrowded slow train, with the heating on! #melting #noconsideration

Surprised that @maritimhotels_usa #Mauritius #allinclusive packages doesn't include #cappicino or #lattee but includes #alcohol, #letdown

Appears that @emirates has forgotten how to keep #customers informed on delayed #flight EK010 @Gatwick_Airport #justsaying

@VirginTrains I have already helped your customer print tickets and board. I would speak with the gentleman with glasses on service @ 8:30

Appears that @VirginTrains staff at #London #Euston assume commuters know what to do. #badservice

I've just spent an hour on the phone to @SkyUK absolutely terrible customer service. Can't wait to switch to virgin!!!