Customer Service Helpcare Assistant

@davmitt Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@davmitt Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper shit, surely you should be making it better so I renew

@MikeFoster54 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@MikeFoster54 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@Plusnet why is your website down?

@KyleRalphtdtr Kindly follow us and send a DM so we can prioritize your case and assist you promptly~💬

@Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

@KyleRalphtdtrKindly follow us and send a DM so we can prioritize your case and assist you promptly~💬

@KyleRalphtdtr Hi we are sorry for the inconvience.Kindly follow us back and DM your email address and send your active what'sapp number via DM so we can help you further.Thank you^Faith🌹

@DONNYDIVArl Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

@DONNYDIVArl Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

Good Easter 🐣 morning to all you lovely lot 💜🌼 I have had 7 weeks of pure hell 🥺 Over 130 of us were told we are being made redundant. 2 days later, was told my landlord is selling. I had only moved in May. @Plusnet screwed up so no internet now for 2 weeks. It goes on…🤦🏻‍♀️

@SamiC0hen Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

@SamiC0hen Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

@BlondeTalksSkin Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

@BlondeTalksSkin Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

Left @Plusnet in Feb when I sold my flat, but they're still sending me emails saying 'your bill is ready to view, log into your account to view', but I can't log in to check whether they are trying to charge me again because the account is closed 🫤

@Neil1975Pod Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

@Neil1975Pod Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

@Plusnet how can i resolve a charge that has not yet been refunded please?

@ClarityBristol Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬

Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

@dysontour sincerely apologize for the inconveniences caused. Kindly follow back and share your reachable phone number and email address via inbox 📥 for quick assistance. Briefly describe your concern. Thank you.

sincerely apologize for the inconveniences caused. Kindly follow back and share your reachable phone number and email address via inbox 📥 for quick assistance. Briefly describe your concern. Thank you.