Sentiment@GiveSentiment
🚨 Cracker Barrel has officially CANCELED their "renovation" changes they were trying to introduce.
“Today, we’re suspending our remodels. If your restaurant hasn’t been remodeled, you don’t need to worry, it won’t be. With our recent announcement that our ‘Old Timer’ logo will remain, along with our bigger focus in the kitchen and on your plate, we hope that today’s step reinforces that we hear you.” -Cracker Barrel
But didn't the President & CEO of Cracker Barrel, Julie Felss Masino say this...
"Honestly, the feedback's been overwhelmingly positive that people like what we're doing."
and this...
"...the feedback and the buzz is so good, not only from our customers, but from our team members."
and this...
"We're doing everything for our guests & team members."
And corporations & institutions wonder why no one trust their centralized viewpoints anymore. This is prime example of what's wrong with today's data collection solutions.