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@micky_quinn @Gocompare Hello, Thankyou for leaving your message. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Caitlin

@Gocompare @Gocompare_Help When does the free £250 excess get added to my account as had insurance a month but still says 'activating'

Morning everybody! Say hello to @Gocompare_Help 🤓 They're available all day to answer your customer service questions

@Paul_Reviews @Gocompare Hi, Thank you for your feedback regarding our password limits. We're sorry, we're not able to provide further information about why our password don't allow for all characters due to security concerns, however we have provided feedback to the relevant teams. Many thanks, Sophie

@Gocompare_Help @Gocompare Hi Erin That doesn't really answer the question. You're actually asking to make it weaker by limiting which characters can be used. Why is that?

Why would this matter @Gocompare @Gocompare_Help ?

@Paul_Reviews @Gocompare Hello Paul, When creating a password, we ask that you make it a strong password to ensure the security of your personal details. We do apologise for any inconvenience. Many thanks, Erin

Hello @Gocompare @Gocompare_Help ?

@MsBajanLegz @British_Airways Hello, We are really sorry to hear that the avios points were rejected. If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019. Many thanks, Erin

@Gocompare_Help @British_Airways why are you offering avois points to then wait 3months after purchase to not honour them. This is unacceptable & appears to be scam to get increased insurance purchases. To wait so buyers are stuck in their policy to cancel the points, is a Joke!!

@Paula_OSullivan Hello Paula, We are sorry to hear you were receiving this error message. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019 Monday to Friday between 9am and 5.30pm If you would like to discuss this further. Many Thanks, Caitlin

@Gocompare_Help what’s happening on your website? Getting “We’re really sorry, but on this occasion we are unable to provide you with an online quote” and a link to an insurance company. Looks dodgy

@adamhale_ @Gocompare Hello Adam, Thank you for getting in touch and we apologise for any inconvenience caused. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many thanks, Caitlin

@EmmaLJHull Hello Emma, Thank you for your message and we are sorry to hear you are receiving an error message. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many thanks, Caitlin

@Gocompare_Help every site that I go on from your website is saying error - I've tried with Drive Sure, Churchill and Privilege and they're all saying this:

@martyn_thornber Hello Martyn, We are sorry to hear this. We do not schedule or take any payments for your insurance, payments are taken by your insurer directly. If you wish to discuss this further give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Jess

@Gocompare_Help Hello, on behalf of my Brother who does not use Social Media. He bought a car insurance policy through you at the weekend, unfortunately the payment was made twice. Can you advise please on how best to get this resolved, many thanks.

@CompyWishes Hello, We’re sorry to hear about the difficulty you are experiencing. Please contact CoPlus who deal with our excess claims on our behalf on 03332412467. They are open Mon-Frid 9am to 5:30pm and will be happy to help you with your claim. Many Thanks, Kirsty

@CompyWishes Hello, We are so sorry to hear you are experiencing this issue. Please can you email us via customerservices@gocompare.com or call us on 01633 654 019. We're open Monday to Friday between 9:00 and 17:30. We would be happy to help you further. Many thanks, Jessica

@Cretophile Hi Tim, We're sorry to hear that you have been experiencing difficulty obtaining a quotation via our website. We can suggest to search for your vehicle via the make and model instead of the registration number, however we do apologise again. Many thanks, Erin

@NameSurnam46116 Hello, You certainly send us a private message on twitter. In your message please can you provide us with your email address, full name, date of birth and postcode in order for us to locate your account for you. Many thanks, Sophie

@Gocompare_Help @Gocompare_Help

@Gocompare_Help how to message you without being a premium X user, please?

@ShropshireStig Hello, If you would like to discuss this further with a member of our team, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many Thanks, Caitlin

@ShropshireStig Hi, Insurers return prices to you based on many risk factors such as driving experience and vehicle details. I'm sorry our quotes were not competitive for you. Based on the details entered, these were the best prices the insurers were able to offer. Many thanks, Erin

@sarahjanetattoo Hello Sarah, We are happy to hear you enjoyed using our services. If you require any assistance, please feel free to email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm. Many thanks, Sophie

@Comparethemkt @Gocompare. I would choose @Gocompare_Help over @Comparethemkt any day quotes are much cheaper. Much better deals.

@jadenozzz Hi Jade, We are only able to investigate once the validation period has passed. However, you can get in touch with us directly to take a look further via phone on 01633 654 019 or email us on customerservices@gocompare.com We do apologise for this. Many thanks, Erin

@Gocompare_Help Thanks Erin, but I'm not sure it's worked - is there any way to check or do I just wait?

@GoCompare_Help just got van and car insurance via you via blue light, but unclear how to claim the Amazon Vouchers now? Can't DM you. Thanks.

@AlexWJSimpson @British_Airways @Gocompare Hello Alex, Thanks for leaving a comment and we apologise for this. If you could email us on customerservices@gocompare.com or give us a call on 01633 654 019, Monday to Friday between 9am and 5.30pm that would be great. Many Thanks, Caitlin

@British_Airways Hi, I had two pending Avios transactions of 3000 avios, for car insurance purchased through @Gocompare @Gocompare_Help on October 20th 2023. I assumed one was in error, because only one purchase was made, but both have been cancelled now. Can you help please?

@AllanJTaylor Hello, As you’re posting on social media, we are unable to view your Go.Compare account however, in order for us to investigate this further for you. Please email us on customerservices@gocompare.com or call on 01633 654 019, Mon-Fri 9am-5.30pm. Many thanks, Sophie

@Gocompare_Help Good morning - I took out some insurance and was due a free Amazon voucher but I haven’t had any emails with any details. Thanks