Grab Vietnam

@Rollerdiestwice @GrabTH @Rollerdiestwice If you need anything, please feel free message Grab 💚 Have a nice day 🌈🌈🌈

@GrabVN you can ask @GrabTH they successfully got rid of this shameful practice

Bà con cô bác xa gần nghe Grab trải lòng chút nè: nếu tin tưởng dịch vụ của Grab thì mình nhất thiết phải đặt xe qua ứng dụng nha. Đừng thấy “xế” nào ngoài đường “ngoắc” vào mà đã vội lên xe. Bà (cont) ms.spr.ly/l/6014TTKrs

@Rollerdiestwice @GrabTH @Rollerdiestwice We in Grab will always aim to outserve, so thanks for writing in about your experience and feedback. We'll use this to make your next Grab much, much better. We hope that this incident would not hinder you from using Grab for your transportation needs.

@Rollerdiestwice @GrabTH @Rollerdiestwice Hi, please accept our apologies should there be any unexpected trouble caused. Our goal is to provide a consistently reliable product and an exemplary level of customer service. Your feedback will serve as a reminder for our pursuit of continuous improvement.

@Dom888214 @Dom888214 I hope this information will be helpful. In case you have other questions about the service, don't hesitate to get in touch with Grab 😊 Have a great day ahead and stay safe 💚

@GrabVN hi my friend left her phone in one of your taxis, but the grab taxi was booked on her phone. Can you please help?

@Dom888214 @Dom888214 We’re sorry to hear that you may have left your items on a Grab ride. Below, you'll find instructions on how to get in touch with the driver to check if your item is left on the vehicle and arrange for its return if it has been located. Link: help.grab.com/passenger/en-v…

@kozevnikov80874 Hi, please report us your issue at m.me/GrabVN and follow instructions. This will be handled with utmost priority. Thanks for using our service & hope to receive your information as soon as possible.

Trăm năm trong cõi người ta, GrabCar trên app mới là "hàng auth" Chứ nghe theo tiếng rao "Gờ-ráp không anh chị ơi" là coi chừng lên nhầm "xe dù", giá cả tù mù đó bà con ơi. Vì vậy khi bà con đã tin chọn (cont) ms.spr.ly/l/6010TTid8

@mood_therapist Hi! Please report us your concern at m.me/GrabVN along with a screenshot of the error you receive if the Grab application still refuses to accept this card after you have followed the previous instructions. This will be handled with utmost priority :green_heart:

@GrabVN Please help me. I’ve spent more than 3 months trying to correct the location of my business on grab without success. What do I have to do????

@SusanMee9 Grab has responded to you via message with the policies and details, please help to check.  Thank you.

@GrabVN please help, my daughter is in hospital in Hanoi and had her backpack sent to her from hostel but it it hasn’t arrived. She is devastated. Can you help?

@SusanMee9 Please accept our apologies should there be any unexpected trouble caused. We'll look into this issue for you. Please send us a note at m.me/Grab so that we can follow up. Have a good day.  Kat

@phucan33 Chào bạn Đinh Phong 🙋‍♀️ Hiện Grab sẽ triển khai các gói hoạt động cố định, bạn vui lòng tham khảo thông tin qua đường dẫn help.grab.com/driver/vi-vn/9… nhé. Nếu cần hỗ trợ thêm, bạn vui lòng gửi inbox cho Grab vấn đề của bạn tại Fanpage facebook.com/GrabVN...

@GrabVN Có thể đăng ký chạy grab food hoàn toàn trực tuyến không?

@FadiKheir Xin chao Fadi Kheir 🙋‍♀️   We really apologize for the unpleasant experience that you have encountered. Grab is constantly changing every day to provide the most convenient service for you. Please kindly share with Grab via Fanpage facebook.com/GrabVN that Grab can check a...

@vn_sgn Chào bạn VN4EVR 🙋‍♀️ We really apologize for the unpleasant experience that you have encountered. Grab is constantly changing every day to provide the most convenient service for you. Please kindly share with Grab via Fanpage facebook.com/GrabVN that Grab can check and ass...

@GrabVN Tonight i was cheated by a grab bike driver.

@mary_birch @GrabSG Xin chao Mary Birch 🙋‍♀️ We really apologize for the unpleasant experience that you have encountered. Please kindly share with Grab via Fanpage facebook.com/GrabVN that Grab can check and assist you promptly. Thank you so much for your understanding 💚

@GrabVN @GrabSG This doesnt work. I need a refund on a membership youre charging me. Do you have an email?

@GrabSG @GrabVN help i keep being charged monthly ny GrabVN and go on your site to raise a complaint and you say 'fill out a form' but there is no form??? I'm being scammed and you're purposely making it difficult to access support?

@Jack1994Duy Chào bạn Tran Tuan Duy 🙋‍♀️ Grab rất tiếc khi bạn có những trải nghiệm chưa hài lòng trong quá trình sử dụng dịch vụ 😓 Bạn vui lòng gửi inbox cho Grab tại Fanpage facebook.com/GrabVN/ để được kiểm tra và hỗ trợ kịp thời nhé. Grab chân thành cảm ơn...

Đăng ký một cửa hàng mới trên Grab app mất hơn nữa tháng chưa xong?????@GrabVN

@AlexPatersonSNP Hi there Alex Paterson 🙋‍♀️ Please accept our apologies should there be any unexpected trouble caused. Please send us your concern at m.me/GrabVN along with the booking number. This will be handled with utmost priority. 💚Kat

@hhbt91 Grab rất lấy làm tiếc về những bất tiện mà bạn gặp phải trong quá trình sử dụng dịch vụ. Để bảo mật thông tin, mong bạn chia sẻ hình ảnh màn hình báo lỗi và nhắn tin đến fanpage của Grab: facebook.com/GrabVN để Grab có cơ hội lắng nghe và hỗ tr...

@GrabVN Tài khoản người dùng bị treo liên hệ sao ạ?

@mary_birch @GrabSG We apologize for any inconvenience this may have caused 😓 Kindly recheck the information and provide me with the details below. - Regsitered phone number: - Last 4 digits number of the card: - Type of service used last (GrabBike/GrabCar/GrabMart/GrabFood/GrabExpress): - ...

@mary_birch @GrabSG Greetings from Grab Vietnam.  Could you please send us the Grab site that you mentioned above?

@wholisticguy @ASvanevik All the cashless payment, tip etc will be credit to driver account which they can track each transaction not just via app but also via registered email 😉️ If there is anything the driver need to re-check, they can contact Grab anytime for better support. Hope this help.

@ASvanevik @GrabVN I always tip my driver in cash cause I never know what kind of weird system they got hanging over them with the app and presume they are getting screwed somehow

When I first visited Vietnam, I would get around HCMC on some random old guy's motorbike for $1. This market is now completely dominated by @GrabVN. Fascinating how smartphones + sharing economy have transformed daily life for millions of people in just a few years.