KIT KAT Canada

@armashshahab Hey there! 👋 Sorry you couldn’t DM us. No worries, you can still reach our team at 1‑800‑387‑5536 or by email at consumer.care@ca.nestle.com. We’ll be happy to help you out! Thanks for connecting with us here. 🍫✨

@KITKATca I can’t direct message you guys

@11ambj Hi Zachary! Can you please send us a direct message so we can assist you further?

@KITKAT @KITKATca bro 😭

@AaronSlam22 Hi Aaron! This product does not contain peanuts, but may contain tree nuts. While peanuts are not listed in the ingredients list or may contain statement on our website, we recommend checking the package label in-store for the most up-to-date information before purchasing.

@KITKAT Are those peanut free?

KitKat® Bunny is BACK 🙌🐰 Hop to the shops to grab yours now! 🐇🍫

@1172Elizabeth Hi Elizabeth! We're sorry again for the experience, since you no longer have the product packaging, unfortunately we cannot issue a voucher since we would need the product information. Next time you experience this, you may contact us here: madewithnestle.ca/help

@KITKAT ummm I think yall forgot 90% of the wafer in this kitkat🥺🥺🥺 I’ll just go cry now

@girlwithnoname Hey there, we'll make sure to pass your feedback to the team!

@KITKAT Vancouver Canada. Even the packaging says you've changed the formula, and it's just awful now. CHANGE IT BACK PLEASE @kitkat

How incredibly disappointing. #kitkat ice cream bars changed their recipe. It used to be my very favourite ice cream bar, and now it's pretty much inedible. Where'd the chocolate side go? It's just gross now. Shame on you @KITKAT (also for shrinkflation-ing the size).

@LauraMerilees Hi Lauralees, every once in a while, our manufacturing equipment will experience a momentary malfunction that results in some KITKATs to complete the production without their wafers. Please send us a DM with the bar code, batch code & time, best before date. 🙂 twitter.com/messages/compo…

@KITKAT where is my wafers? All chocolate 😂😬🙈

@livvmarie_ Hello, our apologies. Please try to send us a DM again. Thanks! twitter.com/messages/compo…

@KITKATca 😢

bought a box of kit kats, not one of them had wafers what is going on at @KITKAT 😔

@dancing_arya Oh no, this is not the break you deserve, Jolly! Kindly send us a DM with the bar code, batch code & time, best before date, store name and location where you purchased this KitKat. Looking forward to hearing from you! twitter.com/messages/compo…

Um... @KITKATca I think you forgot something...

@iampxress Hi there! Every once in a while, our equipment experiences a momentary malfunction that results in some KITKATs to complete the production without their wafers. I want to assure you that this is a rare occurrence & we always ensure the top quality for your KITKAT breaks! ❤️

there was no wafer in my kitkat. what the @KITKAT

@rob_michaels Hi Rob, sorry to hear this! Please send us a private message so we can further assist. twitter.com/messages/compo…

Hey @KITKAT, what should I do?? Am I missing the wafer?

@SeptemberDee We're sorry to hear that, and we agree that this is not the kind of break you deserve. Please send us a private message, we'll be happy to help. twitter.com/messages/compo…

@KITKAT I once bought a Kit Kat. It was solid chocolate, no wafers. 🙁

Here’s a picture of some KitKat® chocolate wafers to celebrate Chocolate Wafer Day! 🍫 🥳 (Yes it really is a real day!)

@heejakess If the link still doesn't work, feel free to send us an email at consumer.care@ca.nestle.com

@KITKAT the link doesn’t work :(

acabei de pegar um kitkat sem biscoito no meio??????

@Freak_w_geeks I am sorry to hear about this. I know that this is not the quality that we want to give our consumers & I would like to help turn this experience around for you. To properly help with your concern, can you please send us a private message regarding this? twitter.com/messages/compo…

Sweet Christmas @Nestle - just over ¼ of this (unopened) package is empty. What a joke. Gonna have to google what your CEO makes now. Smdh

@brittlynn_xx Hi Brittany, what likely happened is that an empty wrapper accidentally fell into the final package. We understand it's not a good perception and would be happy to help! Please send us a private message with the barcode, batch code & expiry date, and a picture of the issue.

Bruh at the factory ate one of the eggs then put the wrapper back in the package, sealed it and sent it to be sold in the store and now my package of eggies has an empty wrapper in it and I’m missing an egg LMFAOO @KITKAT

@Swing_Harder Please email us at consumer.care@ca.nestle.com, one of our ambassadors would be more than happy to replace that for you ❤️ 🍫

@KITKATca this wasn’t exactly the crispy wafer filled experience I was looking for…

@Nalrabbai Hi, for Nestlé products sold in Canada, we currently don’t facilitate halal certification; we rely on the home market of imported products for that claim. We recommend consumers verify labels for specific halal symbols. Happy to assist you with verifications on specific products.

@KITKAT Hi, can you please send me a list of halal products in Canada. Thank you

@SkinnerSteven Ok option 2: please email us at consumer.care@ca.nestle.com, one of our ambassadors will take care of you :) twitter.com/messages/compo…

@KITKATca I can’t direct message you unless you follow me

The mythical all chocolate @KITKAT Chunky has been found