Lifeboat Digital Media

@renewedvision hoping to get a hold of customer support and all we are getting is AI. On the urgent side, please contact us.

@BeyondMeat Love your products, but sad to see that grocery stores like #kroger are only selling frozen versions of your offerings. The original beyond meat is still the greatest meat substitute on the planet and we can't buy it

@BeyondMeat why are we seeing multiple conflicts regarding how to cook your products? We just made cookout classic burgers "from frozen", according to box instructions and they were still cold in the middle. We see contradictory instructions on the web that say "thaw first". ????

@BeyondMeat The above post is just one example of the conflicts we are seeing. Just want to know why the cookout classic burger was still frozen despite cooking properly.

@BeyondMeat If you Google beyond stack Burger cooking instructions you will see two different suggestions on your website. One says thaw the other says "cook from frozen"

@AskUSBank @usbank what's the point of entering a "personal note" in an online deposit, if we can't access the info later? We have a ton of deposits that are for the same amount. Would find it quite useful if we could access this info. This has been a problem for a long time!

@AppleMusic, just made it mandatory that all "Songs with vocal content must provide lyrics to deliver to Apple." Congrats #applemusic, you just lost the vocal music ed. community & any label that records for music education. We'll no longer distribute choir music on #applemusic

@JoaodeBorbaNeto we sent a third email and still no reply from your firm. Are you to busy to assist us with a legal matter?

@JoaodeBorbaNeto we are attempting to contact you from the USA. Please check your email and thank you.

@nofilmphotos @wabmaster @Hostek @webhosting Migrating out now. This company has gone south fast. Our suggestion is use the power of your credit card to get your money back. We'll use Amex for our #stoppayment #chargeback

@wabmaster @Hostek @webhosting I migrated out and cancelled today. THEY DONT CARE about customer service anymore. I replied to an email because they kept pushing for 10% discount if I commit to an entire year, I suggested maybe some compensation for migration delays, they sent PR on how amazing they did!!

This web host is very, very poor. My suggestion: avoid them like C19 'reply within 2 hrs' LOL what a joke. @Hostek @webhosting

@nofilmphotos @gigasaurus @JohnEBoehm @boblaw @HostekSupport @Hostek This has been a total disaster. All of our email servers for three different businesses are screwed. What the hell is going on with @Hostek @HostekSupport

@gigasaurus @JohnEBoehm @boblaw @HostekSupport @Hostek I just migrated out myself.

@HostekSupport @hostek What on earth has happened with your support. Absolutely terrible recently.

@UAudio Thank you for the help.

@LifeboatDM We poked Support again, look for a reply soon.

@UAudio What happened to the days when a customer could actually talk to a support rep? You folks are too good of a company to be ignoring your customers. Support ticket in, no reply. Follow up, no reply.

@UAudio Respectfully, a company with your reputation and legacy should not be cutting this corner. Your ticket system is not working either. #780677 from 11/16/23. #noreplyatall

@LifeboatDM We use a ticket system, no phone support.

@UAudio @AsifShareef11 No reply for us since 11/15. Even with the holiday that's not indicative of the UA that we once knew. Ticket #780677

@AsifShareef11 Support aims for 48-72 hr response times, and they do not work weekends so look for a reply within that time frame.

🎫 Ticket #783672 - Reached out through various channels but no luck connecting with @UAudio. Hoping for a response soon. #CustomerSupport #HelpNeeded

@AsifShareef11 @UAudio They appear to be ignoring everyone including us.

@ImAndreWriter @UAudio Did they every reply? The company seems to be run by robots now. #universalaudio

@UAudio I just bought the Avalon plug in and it’s not pulling up on my console… I have a trouble ticket but it’s it being worked on and your chat bot bots are not helpful. Please help. I need a human

@HaterBlockerMLG @StreamOnMax Still happening with us. Ridiculous

@StreamOnMax get your #youknowhat together. Everything after the removal of HBO branding = total disaster. We're signed out of the platform daily & many days, the "Can't verify subscription" notification appears. Stop telling customers it's on our end. Get it together people.

@HaterBlockerMLG @StreamOnMax Did you get an answer for this? They just keep telling people to DM them without posting an actual solution. Everybody's having this problem. Hopefully you got an answer.