POCO India Support

@jainilesh Hey Nilesh, we’re sorry for this experience. Please reach out via DM by clicking on the link below, and we will do our best to assist you. twitter.com/messages/compo…

@IndiaPOCO Received my POCO X8 Pro yesterday. The first impressions is good. However I started feeling heat just after 5-6 minutes of switch-on the device & while in the setup only. Is this normal for POCOX8Pro OR some manufacturing defect in my device? @POCOGlobal

The POCO X8 Pro isn’t built for six months of hype, It’s built for the next six years of your life! No sugarcoated promises, just a device designed to slay! All Power, No BS. #POCOX8ProSeries #POCOIndia #BuyNow

@INFINITY54V1 Hi @INFINITY54V1, thanks for reaching out. We are here to help you. Kindly connect with us via DM by clicking on the link so that we can assist you further. twitter.com/messages/compo…

@IndiaPOCO #poco I have last updated security patch in November 2025 after that till now waiting for update, this is breaking the patience & trust what poco has promised 😭. I hope soon will see something. #poco

@JyotisHmoy00 Hello Jyoti, kindly connect with us via DM by clicking the below given link. So, we can assist you further with the information you are looking for. twitter.com/messages/compo…

Any information about poco x6 pro update ? @POCOGlobal #HyperOS @IndiaPOCO @POCOSupport @XiaomiHyperOSIN @MiIndiaSupport

@Jawwad204 Hello Mohd, this is definitely not the experience we want you to go through, and we are extremely sorry for the inconvenience caused. Please get in touch with us via DM so that we can check and assist you further. twitter.com/messages/compo…

@POCOSupport I am using Poco X7 Pro and facing a serious issue. It shows 90W charging but still charges very slowly. Even after 1 hour, the battery doesn’t charge properly. This is misleading and unacceptable. Please resolve this ASAP.

@DasImondas3 Hi Imon, thank you for reaching out to us. We understand your concern. We request that you please reach out to us via DM by clicking on the link below so we can assist you further. twitter.com/messages/compo…

When will POCO F4 & F5 get HyperOS 3 update ???? @POCOSupport @IndiaPOCO @POCOGlobal

@rbrbist Hi Rakesh, thanks for reaching out. We are here to help you. Kindly connect with us via DM by clicking on the link so that we can assist you further. twitter.com/messages/compo…

@XiaomiIndia पोको f1 का डिस्प्ले कितने का है?

Thoughtful service, made even more rewarding. Get flat 15% off on spare parts along with service charge waivers at Xiaomi Premium Service Centers. Hurry, offer valid till 30th April 2026.

@MAHBOOB39314900 Hi Mahboob, we understand that you are looking for the HyperOS 3 update for your POCO X6 PRO device. Please reach out via DM by clicking on the link below, and we will do our best to assist you. twitter.com/messages/compo…

5 months without an update on the Poco X6 Pro — a ₹24K device. That’s just embarrassing. Meanwhile, my ₹14K secondary phone is already running Android 16 with the January security patch.@IndiaPOCO @POCOGlobal @XiaomiIndia @XiaomiHyperOSIN

@_DilkhushMeena_ Hey Dilkhush, we’re sorry for this experience. Please reach out via DM by clicking on the link below, and we will do our best to assist you. twitter.com/messages/compo…

Complaint: Dust keeps entering rear camera of my POCO X5 Pro, causing 99% blur. Service centre cleaned it twice, but problem returned in 10 days. They said we didnt find the cause. No rough use of phone. Still original condition. Resolve this issue ASAP @XiaomiIndia @IndiaPOCO

@shannu0059 Hi Shannu, we have responded to you on DM, please check your DM messages and let us know for further assistance.

@POCOSupport Claiming “we responded in DM” when there’s no message is misleading. This isn’t just my issue — many Poco X6 Pro users in India are still waiting. Give a clear public update instead of closing queries prematurely.

POCO X6 Pro users in India are still waiting for Android 16 (HyperOS 3) while other regions have already received it. Same device, same specs but different treatment? @POCOGlobal @XiaomiIndia @POCOSupport @IndiaPOCO what’s the delay? At least communicate a clear rollout timeline.

@shannu0059 Hi Shannu, we are already responded you on DM, please check your DM messages and let us know for further assistance.

@POCOSupport Every reply from POCO redirects to DM instead of giving a clear answer. That says everything. If Pixel and Samsung can communicate rollout timelines transparently, why can’t POCO? Poco X6 Pro users in India deserve clarity, not copy-paste responses. @POCOGlobal @XiaomiIndia

@Harshav50053340 Hello Harshavardhana, we have responded to your query in DM. Kindly check your messages for the details. twitter.com/messages/compo…

@IndiaPOCO Your delivery sucks, 3 days still in processing, super slow

The debate is over. The results are in. 🏁✨ The POCO X8 Pro Series was built to survive the grind, and it just passed every test with flying colors! All Power, No BS. #POCOX8ProSeries #POCOIndia #TheUltimateStandard #SegmentLeader

@shannu0059 Hello, we are sorry to hear that you are unable to DM us. We suggest you to please visit our official verified POCO support page on the respective social media platform and send us a Direct Message (DM) using the Message button. twitter.com/messages/compo…

@POCOSupport I don’t need generic DM support. This is a public issue affecting many Poco X6 Pro users in India. Why is the rollout delayed compared to other regions, and what’s the exact timeline? Please answer transparently here instead of redirecting.

@NoneUser199 We understand the query, Sachin, and we're on it. Please get in touch with us via DM, and we will support you with the best solution.

@encoword @IndiaPOCO Is it priced right or expensive

Poco X8 Pro Max in the house 🔥 Looks gorgeous in black color. Ask your questions if you have about it 🤔

@saver_plan39838 Hello, we request you to please check your DM; we have responded there.

@POCOSupport @LeonRishabh #boycottpoco

@POCOSupport laughing at me because the update for poco x6 pro 5g in india not released yet it's March end @XiaomiHyperOSIN @XiaomiIndia @Xiaomi

@UdayByte Hello Uday, We understand your query. Please reach out via DM by clicking on the link below, and we will do our best to assist you. twitter.com/messages/compo…

@IndiaPOCO Hi! Poco India, I buy poco x8 pro in flipkart 1st day sale (23 March 2026) in my invoice copy mentioned for 1 Year Manufacturer Warranty for Phone and 6 Months Warranty for In the Box Accessories only. Did not mentioned in 1+1 year warranty!!!!!

The clock is ticking ⏳ In just a few hours, the POCO X8 Pro Series goes live. We’ve got 100 reasons to make you hit “buy” but here are the top 8 that truly take the crown. No BS. #AllPowerNoBS #X8ProSeries #X8ProMax #X8Pro

@rippymukhija41 Hello Rippy, we hear you and we request you that kindly connect with us via DM by clicking on the below link. So, we can assist you further on the same. twitter.com/messages/compo…

@IndiaPOCO Ye to latest news hai delivery dt changed after product not getting delivered today.After paying rs 427 as extra fees this is hw these indian fucking online platform works.If I cancell the order these ass holes will not refund this 427 rs.Poco x8 pro not delivered.

@Gaurav6172 Hello Gaurav, we have responded to you in your DM. Please check at your convenience.

@g4nt1u @IndiaPOCO @sandeep9sarma Main ankhe band karke xiaomi aur poco ka product kharid leta hoon. Ab toh kya hi kahoon . Atleast inki display sabse achchi hoti hai atleast setting main cool pe set karunga toh ho hi jaayegi lekin mujhe kya pata poco x8 pro Max main toh setting main advanced setting hi nahi hain

@IndiaPOCO @sandeep9sarma I have received X8 pro today but the screen look yellowish and there's no advanced settings under display colour scheme so I can't even adjust the display to look cooler, please look into this issue

@mehmetyasins Hi @mehmetyasins, please reach out to us via DM by clicking the link below so that we can assist you further. twitter.com/messages/compo…

@KakarotZX69 Hello Emraan, kindly check your DM at your earliest convenience. We have shared our response to your query there. twitter.com/messages/compo…

Dear @s_anuj & @leijun sir, I am writing to seek your assistance regarding a giveaway prize that I won but have not yet received. On 1st January, I was announced as a winner in a contest conducted by @IndiaPOCO the prize for the contest was a POCO C85 5G device. On the same day as the winner announcement, I sent my details via DM to @IndiaPOCO but I did not receive any response. Later, on 21st January, the @POCOSupport team contacted me and requested my phone number, address, and email ID, which I promptly provided. On 5th February, when I followed up regarding the prize, the POCO Support team replied with the following message: "We would like to inform you that the dispatch process will commence shortly. The relevant team has been notified, and we will keep you informed with further updates when available." Around that time, I also received a verification call from the team of Xiaomi India to confirm my address details. However, despite waiting for several weeks, I did not receive any further update or the prize itself. I continued to follow up with @POCOSupport on 27th February, 1st March, and 16th March. Each time, I received the same response: "Kindly allow us some time. We will check with the team and guide you accordingly." At this point, the process has become quite exhausting for me as I have to repeatedly follow up without receiving any clear update or resolution. I kindly request you to look into this matter and help me receive my prize. I'm also attaching the relevant screenshots for verification. I would sincerely appreciate your help in resolving this issue.