Parcel Hero

@MrPellizzoni We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@ParcelHero Despite you @ParcelHero making a mess of this delivery, I have now been asked to pay a further £25 +VAT adm fee in order to get my delivery. Are you for real!?? Can someone call me today!!!

@ParcelHero you lost one of my packet going form UK to Italy, I have reported nearly a month ago, to date we still don’t have a resolution, no one is able to give us some answers. We need to get this sorted ASAP as we are facing penalty with our project for delay the handover!

@StephCowburn We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

My client requested next day delivery, so on Thursday lunchtime I posted and it arrived today! I’ve paid extra for this service what an absolute con! #parcelhero #evri

@MrPellizzoni We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@ParcelHero Can someone as matter of courtesy (if not for basic customer service) contact me!? Is it that difficult???

@emma157cross We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@ParcelHero I have been emailing you for weeks now with a very simple question about an invoice required at customs. You have failed to assist and answer my question. Please can you advise me what paperwork is required for customs clearance?

@MrPellizzoni We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@ParcelHero can someone get back to me!???

@MrPellizzoni We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@TassellRene We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@ParcelHero @ParcelCompare Thank you so much for your reply and quick attention. I overreacted as they went to another address. They sorted it so well I’m sorry I’ve experienced some awful situations but thank you all good I’ll take my tweet off

@kev13miller We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

Has anyone managed to speak with anyone at @ParcelHero

@Daphlix We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@kev13miller We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@ParcelHero To all my friends please avoid this company like the plague. An example of how not to do Customer Service 🙄

@BBeyondmagazine We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened, inc. date/time of the incident & tracking number(s) ^RM

@ParcelHero Are you kidding me? Your customer support team are trying to withhold the money for two failed collections.I can see that @ParcelHero has failed to refund other customers. You do know this is #fraud, right? If you fail to deliver a service, you are obligated to refund a customer.

@ParcelHero is a company of #crooks, not sure how it's not sued out of its existence. Waited EIGHT days to have a parcel collected, @ParcelHero cancelled 2 collections but still took two payments. Parcel remains NOT collected