Peter Yates

A good checklist for life: Think positively Keep faith Work hard Stay humble Be thankful Respect others Eat healthy Laugh often

Just had a most unpleasant customer experience with @POCruises. The inability to finalise a booking because of an inadequate follow up process resulted in me losing my booking AND my deposit. P&O's customer service was nothing short of harsh and inflexible. Avoid them!

Nice work @DylanAlcott Great insights and advice! #ASBA2023

msn.com/en-au/sport/ot… I reckon you’ve always got to go back to the roots of the game, and the roots of the game in Australia is club rugby", Jones said. I agree, but I'm not sure how sacking Dave Rennie and appointing Eddie Jones will get a greater focus on the grass roots.

Embracing the learning opportunities from the notable presenters at the CSNSW-hosted “Catholic School Governance - In the Spirit of Service” Education Law Symposium. #learning #governance #education #csnsw

@MattBronNZ @abcsport There were occasions where the referee turned a blind eye, missed things (just a mistake), was inconsistent, or made poor decisions. The ref should be apologising to rugby fans for his poor performance. Perhaps in the reverse situation you would understand the frustration?

@PeterHarryYates @abcsport Oh bollocks. Inconsistent my arse. Consistently not great I might agree with, but that's what you get with NH refs doing SH games. Be better and the ref's interpretation doesn't matter. Sick of losers whining about the ref.

😳 Pain. "I really am speechless. I've been watching rugby for a long time, and I've never seen that penalty given. Ever." New Zealand win with a last gasp try following a hugely controversial time wasting penalty. #AUSvNZ #Wallabies #AllBlacks #BledisloeCup

But very commendable that both sides gave it a red hot go, despite the obvious difficulties thrown at them. #AUSvNZL

The refereeing inconsistencies in this test match are unbelievable. That is a complete disgrace! Fans will leave in droves if they have to put up with that type of incompetent officiating. #AUSvNZL

Be warned folks … Secure Parking will sting you for the fine print … Enter their car parks at your own risk. @secureparking

@originhelp I’m waiting “on hold” on the phone now for 7th time this week and have wasted hours already for zero result! It’s such a poor business!

@PeterHarryYates Hi Peter, thanks for reaching out and so sorry to hear of the poor customer service you've had with Origin. This is certainly not the impression we want you to have being a new customer. Can you please PM us with your details, so we can sort this one for you? Thanks - Dorothy

“How NOT to run a business or provide customer service 101” … How many times must @originenergy place a prospective customer on hold and investigate their own poor service until something actually gets done?! What a terrible business model! #poorcustomerservice #originenergy

*Tompkins

#WALvAUS What a joke! That ball was deliberately knocked down. Beale (Australia) got 10 minutes in the bin for a similar thing, yet Tomkins (Wales) get awarded a try!?!

#WALvAUS It’s tough when you’re down to 13 in a rugby test.

What about perishable items?! How about taking some responsibility?! The failure to deliver and the failure to communicate has ruined a surprise, ruined a Friday night and now risks someone’s health! That’s bit appalling and unacceptable. Lift your game @woolworths !

Imagine trying to help a family struggling with COVID lockdown by buying a @woolworths ‘hamper’ AND IT DOESN’T ARRIVE?! So you try enquiring as to the whereabouts of the order, only to be told by a robot that there is over a one hour wait! 🤬 Where’s the customer service?? 😡

So I send a direct message and include my phone number … still nothing. No call and zero customer service. Now we have to call them to find out what’s happening. All @woolworths can do is blame a delivery driver!

@woolworths You could start the whole customer service journey by removing the annoying “banjo hold music” and just answering the phone!

@PeterHarryYates We'd love to look into this further, can you please confirm the full name, email address, and contact number associated with the online account in a DM. Thanks. 2/2

@gusyates Time for Mills, Landale, Kay and co to renegotiate.

Starter salaries for #AUSvUSA: AUS: Landale $258K USD Kay $400K USD Mills $1.1M USD Delly $2.2M USD Ingles $10.3 USD Total = $14.5M USD 👀 USA: Bam $5.5M USD Jrue $27M USD Booker $29.4M USD Lillard $31.6M USD KD $40.1M USD = $133.6M USD 🤑 #Olympics #NBAFreeAgency

@trentdriver Great, in theory.

In a time when schools and teachers are being reactive in the challenges of lockdowns, it is more important to find space to give thought to what's next. hbr.org/2017/03/the-bu…