RJCottrell

@BobbyDa68809572 @GWRHelp This is worryingly true. I could have a poo in Spain plus a Paella and still be quids in!!

@RJCottrell @GWRHelp Cheaper to fly abroad to go to toilet. Anything to say @GWRHelp

Another “Great Day Out” with @GWRHelp. No reservations, no available seats and no toilets. £393 return from Bristol Parkway to London. Also, apparently it’s no one’s fault.

@Roger89835988 @GWRHelp How sweet!

@RJCottrell @GWRHelp Some, all, or none of the above - who knows? That bit of your bio has established a reputation as being inherently untrustworthy.

@Roger89835988 @GWRHelp Which bit are you suggesting I’m lying about?

@GWRHelp @RJCottrell Hmm, bio says "Unconvincing liar" - well I never.

@GrimeAlan @GWRHelp The madness is, if more than one of us is travelling to London at the same time and want to work whilst we travel, it’s less expensive to use an S Class Merc with a driver to get us there. I don’t want an incentive to be greener but I also don’t want to punished for it.

@RJCottrell @GWRHelp Why would anyone pay £393 to get from Bristol to London & back? It’d be cheaper to get a taxi!

@GWRHelp Plus, if you’d informed me at the station, I’d have stayed on the platform and joined the next train.

@RJCottrell If you'd like to raise a formal complaint about the service, you can fill in our complaints form at railhelp.co.uk/gwr/make-a-com…. The Customer Support team will be in touch as soon as they can - Gordon

@GWRHelp Will it make any difference? If this was a single incident I’d bother but I get either a refund or a Delay Repay payment on 37% of my journeys with GWR. Surely you should be able to do better than that.

@GWRHelp I don’t really want a refund. I want a reliable rail service. Any chance of that?

@RJCottrell Okay, apologies again. If you have a reservation and are unable to sit down, compensation is available here: railhelp.co.uk/gwr/make-a-com…. Please include photos of your ticket and reservation, as well as details of which stations you had to stand between - Gordon

@GWRHelp It’s the 10:55 from Bristol Parkway to London Paddington. I’ve got a 1st class ticket and I’m going to have to stand the whole way.

@RJCottrell Hello, I'm sorry to hear this. Could you please send us a DM with information on the train that you were travelling on? - Gordon

@AdmiralUK Can you let me know how you justify an Administration Fee to make a Registration Number change on my policy when I’ve done all of your administrative work for you online?

@suunto I’ve received a Suunto Race for Christmas and I’m having problems with notifications. I’ve been Number 5 in the English Support Chat for 4 hours now, is anyone actually responding to Chats today?

Possibly my last Tweet ever. The irony! #MyTwitterAnniversary

@DVLAgovuk Hello! My V11 says it will cost me £615 to tax my car but when I try to tax it online it says £675. Why is there a £60 difference?

Me & my new best friend. . . #sheep #rams #greyfacedartmoor #norman #farming #farminglife #smallholding #smallholderslife #farmlife #veganlife #vegansheep #wool #longwool #englishlongwool #englishlongwoolsheep instagram.com/p/Cp9s3_cqjlV/…

Just posted a photo instagram.com/p/CpsyidorAfj/…

Frog Watch ‘23 . . #frogwatch #frogsofinstagram #dampevening #toads #toadsofinstagram #canyoutellthedifference #farmlife #froglife #pondlife instagram.com/p/CplSnqrrR6c/…

@Fortnums James, I’ve DM’d you. Hopefully you’re more responsive that your customer service team.

@RJCottrell Good Afternoon, Thank you for contacting Fortnum & Mason. Please DM us with your query and we can assist you further. Many thanks, James @ Fortnum's

Hi @Fortnums. How long should I expect to wait for your customer service team to answer the phone or reply to an email? Thanks

Just posted a photo instagram.com/p/CltILxSqZLB/…

The Monmouthshire & Brecon Canal . . #canal #canalwalk #monmouthshireandbreconcanal #winterwalks #reflexion #reflexiones #water #sunshine #trees instagram.com/p/ClRVdzZK2vA/…