Royal Devon Patient Experience Team

Have you visited our hospitals or used our services? Your feedback can make a difference. Share your experience with @careopinion careopinion.org.uk/youropinion

We're thrilled to announce that RDUH has been shortlisted for the national #PENNAwards! 🌟 Our innovative work with @CareOpinion feedback is transforming patient voices into real change - and it's been recognised at the highest level! 🙌#RDUH #PEN25 #PatientExperience #NHS

Healthwatch are visiting NDDH on the first Tuesday of the month and RD&E on the first Thursday. Pop along to make your voice matter. #patientfeedback

Some lovely feedback for @RoyalDevonNHS to start the week! #maternity #midwifery 💕 careopinion.org.uk/1252293

Inclusion is one of our core Trust values and our diverse workforce is one of our greatest strengths. We believe very strongly there is no place for hate or abuse of any kind in our NHS.

Well done April and all of the sexual health service @careopinion responders. We agree, you are stars! 🌟

The Patient Experience team are in RD&E canteen today. Come and talk to us about feedback.

Congratulations to Mark, our wonderful volunteer who has recently completed the National Volunteer Certificate. The volunteer learning programme works in partnership with NHS England. #volunteering #rduh

Real time feedback, real time improvement, every day on @careopinion. #1159690" target="_blank" rel="nofollow noopener">careopinion.org.uk/1158107#1159690

Some lovely comments on our wonderwall at NDDH today. #NHSfeedback

Have you got a few hours spare in November to help us? Take part in a PLACE assessment and help us improve our hospitals. If you could help and would like to find out more about PLACE assessments, click here 👉 bit.ly/46ZxSTy

Impressed to see Karen at @RoyalDevonNHS "closing the loop" with @careopinion feedback. Imagine if we saw this right across the NHS! 👏👏👏 #1128353" target="_blank" rel="nofollow noopener">careopinion.org.uk/1055693#1128353

Congratulations to Capener ward @RoyalDevonNHS #NDDH for being awarded 1st prize in the quality improvement awards for their #pressureulcer project that has seen some truly awesome results #teamwork #stopthepressure 🙌🤗great to celebrate with you today 🥳 CONGRATULATIONS 🎉

Delighted that @rduh are the first Trust to complete the @PHSOmbudsman 'A closer look' training on the new complaints standards. Great sessions on managing and learning from complaints #learningfromcomplaints #improvement #patientexperience @teresa_sturm @LisatPatexp

Lovely to see our senior nurses ⁦@RoyalDevonNHS⁩ visiting our Cancer CNS stand, admiring our lovely balloons 🥳🎈#NationalCancerCNSDay ⁦@UKONSmember⁩ ⁦@PippaKassam⁩ ⁦@VickchickC⁩ #CNSValue

Its Experience of Care week. We've created a leaflet to guide people on how to complain using the PHSO Complaint Standards #ExpOfCare #MakeComplaintsCount

Our admin colleagues make a big difference each and every day here at Royal Devon. Show your appreciation today by tagging #ThankYouRoyalDevonAdmin

Great work taking place on our paediatric ward with their QR code knowledge tree 🌳 #ExpOfCare week @royaldevonNHS

It's Experience of Care week and the Acute Oncology Service are sharing all things about their service #ExpOfCare #WeNurses #AOS @RoyalDevonNHS

@TheFernCentre Fabulous. Keep us updated on the results. 🌿

This is such a brilliant idea- we may pinch it!🌿🍃🌿🍃

This week we are celebrating Experience of Care Week. We welcome feedback in all forms to help us improve our services, and we are proud to be an early adopter of the new NHS Complaint Standards. Our new, improved leaflet explains how you can raise a concern or make a complaint.