Sandisk

The ultimate threat in any game? The dreaded “DELETE TO MAKE SPACE FOR ANOTHER GAME” pop up 😱 Don’t worry, the #SANDISK microSD Express card is here to level up your storage game! 💪

@realpinkerton Hi JP, we're sorry for the inconvenience. If the card shows 0 capacity, it may be corrupted. Please try another card reader or a computer and avoid using or formatting it. SanDisk doesn’t offer data recovery services. RescuePRO® may help only if detected (support-eu.sandisk.com/app/answers/de…)

@SanDisk is there any software I can use to recover photos from a micro SDXC card for my GoPro8? The card was stuck in an e-reader, I managed to gently remove it with tweezers. I didn't damage the copper contacts. capacity says 0 when I power on GoPro camera.

@OmGhorpade1122 Hi, we are sorry for the inconvenience. We like to investigate the matter for you. Please share the current case number, RMA number, and your email address via direct message only so we can look into the concern and share relevant information.

@WesternDigital @SanDisk I need help with a faulty SanDisk USB drive under warranty. I already emailed support multiple times but got no response. Please assist with replacement process. Location: Maharashtra, India.

@brwyatt Hi, we apologise for the inconvenience. We like to investigate the matter for you. To do so, we request you to kindly share the current case number, RMA number and your email address through direct message only so that we can look into the concern to share relevant information.

So this is fun... Sent in an 8TB WD_Black SSD for warranty replacement (died after <2 months) and @SanDisk sent me a DOA replacement. Did they not even QA the replacement? Or did they think I wouldn't notice? Well, we'll see how support goes with this one...

@RizaannP Hi, we're sorry for the inconvenience. We request that you please open a support ticket at (support-en.sandisk.com/app/askweb). If you've already done so, please share your existing case number, RMA number, and email address via direct message only, so that we can review this for you.

Another little update: online research suggests card failure. I bought it in Jan/Feb using a gift card from Christmas and I definitely don’t have the receipt. Here’s to hoping I added a phone number when we got it or that @SanDisk can magically help? 🥺🙏

I wanted to play some Pokopia before bed when my Switch 2 said there’s an update. Opened my current game, saved, and then closed the game before updating to 22.1.0. Big mistake. Did Website Support steps and it still pops this. Now I get to anxiously wait for support chat. 😞🕓

@Amey1751 Hi, we're sorry for the inconvenience. We recommend contacting the place of purchase for immediate assistance. Please share the invoice and clear photos of the drive (both sides) so that we can verify its authenticity. Please see 'Secure Buying Guide (support-en.sandisk.com/app/answers/de…).

@amazon @SanDisk its your genuine priduct which is fake you should give support for this as it has 5 year warranty

New scan happened with me on @amazon i ordered one pen drive with 64 gb then i needed another one with big space so i ordered 256 gb so i checked that it worked fine but after some days found that i got space issue on that then found that its only 32gb pen drive @amazonIN

@PavelsRe Hi Pavels, we can understand your concern. Please note that we have sent you a Direct Message. You can reply to it with the necessary information so that we can assist you in resolving your issue.

@SanDisk As I said before (in fact - twice), your account has being set to "only accept messages from accounts I fallow". Look at the screenshoot!

@SanDisk Hello everyone one I am sunil sadhwani From Mumbai Maharashtra It has been over a month. The company is unable to provide a replacement SSD drive. Will they be able to provide service to the customer?

@Sarvesh99_ Hi Sarvesh, we understand the seriousness of your concern. However, we request that you please share the necessary details with us only via Direct Message. We have already sent you a Direct Message requesting this information. Thank you.

@SanDisk x.com/Sarvesh99_/sta… @SanDisk allow me to message you, You replayed to message the disk number in DM but I also retweeted the issue I am facing. please have an eye on my issue and help to solve #CustomerServiceFail

Hii @SanDisk I have spoke nearly 1 month to you support team also put an tweet please provide an messaging option for my ID in X so only I can message your account see the below tweet for more info #CustomerServiceFail

@PavelsRe Hi Pavels, thank you for reaching out to us. Please share the required details of your concern here via direct message, and we’ll be happy to assist you further.

@SanDisk For me to be able to DM you, you need to fallow me first

@ShallelujahTTV Hi, thanks for contacting us. Based on the image you shared, both the packaging, drive, and their capacities are different. Please open a support ticket at (support-en.sandisk.com/app/askweb), including photos of both sides of the drive and the packaging, along with a copy of the invoice.

@JayPrak33399128 Hi Jay, we are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue, along with error screenshots. You can open a support ticket at (support-en.sandisk.com/app/askweb).

@SanDisk @instamart_it : Bought a sandisk cruser USB from instamart and the product is shit! can run a small video from disk, it seems the product is same as what is available in railway.....

@PavelsRe Hi, we're sorry for the inconvenience. We like to investigate the matter for you. To do so, we request that you kindly share the current case number, RMA number, and your email address through direct message only so that we can look into the concern to share relevant information.

@SanDisk @SunilSadhwani5 Sent mine for warranty replacement on 25/2, so it's over a month for me as well. I guess that's the customer service you get

@whenkrishtweets Hi Krish, we are sorry for the inconvenience caused by the delay in your RMA process. We have reviewed your case and found that the relevant team is already working on your replacement request. However, due to stock availability, it is taking slightly longer than usual.

Help!!RMA #0065912670 – My WD Green SN350 2TB SSD was received on 14-Mar-2026 and still stuck in “Processing”. It’s been over 10 days with no update. Requesting immediate resolution or shipment update. @SanDisk

@Sarvesh99_ Hi Sarvesh, we're sorry for the inconvenience. Please know that the replacement is offered as a standard part of the warranty process, but SanDisk does not provide data recovery service or reimbursement for the same. Kindly share your existing case number via direct message only.

@SanDisk @SanDiskSupport SanDisk pendrive failure → 110GB data inaccessible. I shared invoice and error proof, but support keeps repeating policy to return the drive for new , removing any chance of recovery. Hoping the team can help #CustomerServiceFail

@bugosh_michael Hi Michael, we're sorry for the inconvenience. The "File Permission" message typically indicates that the app or system access is not permitted. We request that you please send us a direct message with details about your drive model, OS version, and how you are doing the backup.

@SanDisk I keep getting a message i don't have "file permission" when i try to backup to my Extreme Pro. Have read all the community questions but i can't find where you answered any. How do i find the file i do not have permission for?

@abhimenyosingh Hi Abhimanyu, we are sorry for the inconvenience. We like to investigate the matter for you. To do so, please share the current case number and your email address through direct message only so that we can look into the concern and share relevant information.

@ks183476 Hi, we're sorry for the inconvenience. We like to investigate the matter for you. To do so, we request that you kindly share the current case number, RMA number, and your email address through direct message only so that we can look into the concern to share relevant information.

Waited 14 days for @SanDisk to approve my RMA with no response. One phone call later and it’s suddenly approved? 🤨 Glad it’s moving now, but the support lag is real. Check your tickets, guys! #SanDisk #CustomerService #TechSupport

@Monorail_Silver If the files are important, please avoid formatting attempts on the drive. Please see (support-eu.sandisk.com/app/answers/de…) and also open a support ticket at (support-en.sandisk.com/app/askweb) along with the product description, a detailed issue, and relevant screenshots.

Months of editing, gone. 4 hours of completed video, gone. I’m hoping for the sake of my sanity that I can save this video on my computer at home, but it sees unlikely. Never buy external drives from @SanDisk by the way, it will constantly disconnect while in use and I’m honestly stunned it took this long to corrupt a project.

@Monorail_Silver Hi, we are sorry to hear this. Please know that it looks like the system may be having trouble maintaining a stable connection with the drive. We recommend connecting the drive using a different USB cable or port and testing it on another computer to see if it stays connected.

@Rmedipalli To find our authorised sellers, please visit (sandisk.com/company/distri…), and for the SanDisk Safe Buying Guide, please see (support-en.sandisk.com/app/answers/de…).

@flipkartsupport 3/3 SanDisk service centre is in Hyderabad, it's 200km from my Hometown, it cost Rs.2000/- for travel charges to show the Counterfeit fake pendrive to the service centre, will #SanDisk or @WesternDigiCare they replace fake @SanDisk products sold by @Flipkart

1/x Don't buy pendrives, memory cards and other Memory Storage devices on @Flipkart , I ordered @SanDisk 128 GB SDDDC3 pendrive Type-C USB 3.2