Shell UK

@chinleyman Hi! Please get in touch with our customer service team to resolve this. You can reach us via live chat at go.shell.com/3NlV3D7

@Shell my app wouldn’t open earlier in the week when I filled up, how do I get it added to my app profile?

Shell UK has started production from the Victory gas field in the UK North Sea, helping to maintain domestically produced gas for homes, businesses and power generation. Read more: go.shell.com/46rNkKS

@Muhamma62557900 Hey, we're sorry to hear you are having issues logging in. Please reach out to us here - go.shell.com/4fNEHgu and one of our advisors will be happy to help!

@ianmarsh_uk Hey! We're sorry to hear you are having an issue updating your expired credit card. We'll be happy to help you with this via our live chat. Please reach out to us here - go.shell.com/3UasGrO

Shell starts up new facility in UK North Sea, restoring production from the Penguins field. Read more: go.shell.com/42Ccghd

Court rightly allows work on Jackdaw to continue while new consents are sought. This nationally important energy project would provide enough fuel to heat 1.4 million UK homes. Read our full statement: go.shell.com/3Cy3vdl

Greenpeace agrees to settle and give binding legal commitment to Shell and court. Read our full statement: go.shell.com/49CBbTm

.@shell_ukltd and @equinor_uk to create the UK’s largest independent oil and gas company. Read more: go.shell.com/4fXscyt

@JamesClment Hi James, could you please DM us with photo of the receipt and details regarding your visit and service station, so we can investigate this? We hope to hear from you soon. twitter.com/messages/compo…

@mark88817192 Hi Mark! Fuel prices can vary between service stations for a number of reasons – including supply, distribution and operating costs. Please also note that at independently owned Shell branded service stations the independent dealer sets the fuel prices. We hope it helps. twitter.com/messages/compo…

Shell LiveWIRE is launching in Scotland.💡A bespoke growth impact programme running for over 30 years, Shell LiveWIRE helps entrepreneurs and company owners transform and grow their business through coaching, mentoring, masterclasses and more! Learn more: go.shell.com/3Jhh295

@Recoverr20 Hi Stuart, We’re really sorry to hear about your experience at our West Swindon station. Our 24/7 stations should always be staffed, and we apologize for the inconvenience caused. We’ll investigate this issue immediately. Thank you for bringing it to our attention.

Hi @Shell_UKLtd I was trying to get petrol at your 24/7 Station in West Swindon during my work break and I waited for 20mins between 02:30 and 02:50 but no one appeared to be there. Wasted my break time. Why is no one there?

@ChallengerGib Hi Paul, applications for sponsorships can be submitted through our online portal at go.shell.com/45s1ucP Please note we do not accept applications from individuals, and we do not accept applications for community grants outside of the areas listed above. twitter.com/messages/compo…

@Shell_UKLtd, Please advise who I should write to regarding the sponsorship of fuel please. Many Thanks.

@scw551 Thanks so much for bringing this to our attention, Steve. Could you please share with us the station you're referring to?

@Shell_UKLtd hey, don't tie red cords up in disabled toilets. If someone needs help and are on the floor, they can't call for help.

@Stephen_M67 Thank you for your review, Stephen. Product prices can vary between service stations for a number of reasons – including supply, distribution and operating costs. Please also note that at independently owned Shell-branded service stations dealers set the fuel and product prices. twitter.com/messages/compo…

@ShellStationsUK @Shell_UKLtd why does euros parts sell this for £13 but your forecourt sells it for £28? Absolute robbing bastards

@PatrickBryan10 Sorry you're disappointed, Patrick, and the best thing to do is to ask your question on our live chat option here: go.shell.com/4d49pjU

@Shell @Shell_UKLtd I have tried to use my £25 reward voucher on two separate occasions without success. The system appears to have no problem process £1.50 or £3.00 rewards. This is very disappointing.

@MickVest The best thing to do, Mick, is to choose the chat option here: go.shell.com/3UaA45M

@Shell_UKLtd can you please explain why the '10 fill up' fuel reward has dropped by almost two thirds recently? Your operatives on the app give no reason.

@theepan17 Hi, we are sorry to hear about your experience with one of our staff at the site. We'd like to know more, so we can address this. Please contact us at go.shell.com/3wdIcVZ if you'd like to discuss further.

@Shell_UKLtd I was shocked by the rude and offensive behavior of your staff at Shell 91 London Rd, Abridge, Romford RM4 1XL, this morning. Despite my request for polite communication, the individual at the till responded rudely and even used derogatory language. unacceptable.

@Natedawgy We're sorry to hear about your experience, Nate. We'd like to look into this. Could you contact our Customer Service Team here go.shell.com/3wdIcVZ with the details so that we can investigate this right away? Thank you.

@Shell_UKLtd please tell me where I can make a complaint about one of your forecourts please. Just had the most ridiculous experience ever. Love being treated like a criminal. Really leaves a great taste in my mouth with your brand

@m44erl Dying to know if that seal is still intact after all these years 👀

Found this little beauty In my late Grandads shed today. @Shell @ShellMotorsport #shell #shelloil #vintage #motoroil