Priscilla

@NuraiAndr @Singtel @SingtelSupport Hey there! Are you currently still facing issues with your Fibre Broadband service? Do let us know, we'll be here to help.

@saritray2001 @SingtelSupport @Singtel Able to share with us what was advised to you by our hotline agents? Were there any recent change requests made for your service as well?

@SingtelSupport @Singtel Yes. You've managed to change my number! How is that even possible?

.@Singtel has -- and this is hard to believe -- changed my number! And customer care says call on Monday. Closed until then. Amazing!

@ItzIqi @SingtelSupport Ah I see. Are you gaming on your mobile or on a PC/laptop? How about other activities such as web browsing, video streaming, etc?

@smurflx @SingtelSupport Able to try inserting your Singtel SIM card into a different device to see if the issue persists? Also, do you happen to be using a dual-SIM device with 2 active SIM cards enabled?

@Singtel_Pris @SingtelSupport Now in Niseko everyone around me has great 4g on Softbank and Docomo and I get no bars or at best 3G

@SingtelSupport can anyone tell me why my Thai roaming data is. Is not working and my phone only shows 3G that doesn’t work ?

@smurflx @SingtelSupport Hi! Are you unable to connect the network operator or are you only getting 3G?

@SingtelSupport Bored now constant 3G when people around me are on 4g with SoftBank or Docomo

@ImpressioNCSGO @Singtel Hey there! Able to share with us which service are you facing issues with? We'll be here to help.

And @Singtel needs to stop disconnecting and throttling, it's a joke.

@Timothy_TTL @Singtel Hi there! Could we clarify how long has the service been suspended, and and payment mode you'll be using?

@didiobrienz Hey there! Saw your tweet. Need any help?

@naddyzuko Hey! Saw your tweet. Need any help?

@_firashazman Hey! Saw your tweet. Need any help?

@hearteyesh4rry Hey! Saw your tweet. Need any help?

@TeamEevee001 @Singtel @SingtelSupport Aside from mobile games, do you face any issues with other activities such as web browsing, video streaming, etc?

@Singtel_Pris @Singtel @SingtelSupport Yes near modem and mobile device over wifi

@Singtel @SingtelSupport why is the ping still so high? I turned the router on and off alr...

@mygreengrin @SingtelSupport Hey there! Could we clarify if you're referring to a home Fibre Broadband service or a public Singtel WiFi hotspot? Do let us know, we'll be here to help.

@SingtelSupport wifi in Sembawang is really bad! Can’t connect to the internet!

@Amman8793 @Singtel Hi! Able to share with us what happened? We'll be here to help.

@Singtel has got to be the worse run Telco service ever. The customer service hotline operator and the Hello Shop Advisors need to making sure that the information that they are providing their customers is right and in sync. Get your act together Singtel.

@theshowoff20 @Singtel Hi! The call is not from us. We've previously released a statement here: bit.ly/33g4wzo to alert the public of this ongoing scam. Calls from Singtel will show up on your mobile as 1688, you may wish to block the caller's number via your device's settings instead.

Has anyone gotten a call from this number 37684534 claiming that they are from @Singtel technical dept and telling you that they have been getting some bad connection in the router?

@mxkrophxge Hey! Saw your tweet. Need any help?

im sorry singtel but your cs response takes so bloody long,,,,,,,

@fallreflection @SingtelSupport Hi! We are currently assessing how eSIMs will impact customers’ user experience. More information will be given if we are launching this new service. Thank you.

@SingtelSupport Do you support eSIM for iPhone yet?

@Devzdirt2 @SingtelSupport Hey there! Are you currently still facing the same issue with your Fibre Broadband service, as of this morning? Do let us know, we'll be here to help.

@SingtelSupport i dont know it just happen today currently

@SingtelSupport explain to me how is my download speed over 300mbps but upload speed is litteraly shit

@tangenghui @SingtelSupport Sure! One of our colleagues will attend to your email within 3 working days. Do let us know if you've not received any email replies after this period, we'll be here to help.

@SingtelSupport I have sent you folks an email, waiting for a reply. Hope it gets resolved.

Billing issues with #Singtel, sent an email to them, let's wait for their reply and follow up action.