Urs Van Leeuwen-Hill

@naurels Meanwhile, I cannot get anyone to help me with a holiday I booked with you. I have been double booked - you still feeling proud @naurels Could you ask Mr Kern to help me please?

This message from our dedicated CEO Peter Kern made me even more proud to work for Expedia Group. This is leadership. #lifeatexpediagroup #Egencia bit.ly/3ef6lTd

@ExpediaUK @Expedia @ExpediaHelp with 2 weeks to go, my booking with you is current but my villa say someone else has booked it. You say (after 90mins on phone) I'll get an email update in 5 working days? Are you kidding me?

Here's our Business of the Week bst.bz/zHHCp

See if you can spot some familiar faces.....

@tweetsaboutdog @kllp_x @sazkingrobinson 🤣

@ebookers Appalling that you cannot even pick the phone up to us. You say you emailed and heard nothing, did you not think to check. We did NOT get any emails from you.we have kept everything regarding this trip, we are not stupid!

@SlimmingStNeots HI Ursula, we have sent a DM. ^PG V

@ebookers @Expedia I fly tomorrow but with 24 hours notice, you tell me my flight is today and you can't offer me anything tomorrow. Your customer service team are not interested and ask me to email in? #shockingservice #holidayruined #unhelpful Your flight is NOT guaranteed!

@ebookers Lies You did not once alert us to the change!

@ebookers Nothing has come through

@SlimmingStNeots Hi Ursula, I am sharing the resolution via Dm. ^PG

@ebookers We alerted you to this at 6PM last night. Your systems were down. When we finally spoke with someone, we were told the help team had gone home. Twenty hours later, it doesn't feel like you're prioritising this at all

@SlimmingStNeots Hi Ursula, I certainly understand the urgency of the situation and is correctly working on this to get this resolved. Thanks, ^PG

@ebookers We are running out of time. Surely we should be looking forward to this amazing trip. . . Not wading our way through customer service options and telephone brawls

@SlimmingStNeots Hi, please DM your booking details so that I can look into this further. I will then call your husband to discuss this further. Thanks, ^PG

@ebookers So I contact you and you don't even read my message, instead send me a template reply. Really? Please HELP. Can you please get in touch, This is a disgrace @ebookers @Expedia

@SlimmingStNeots Hi, sorry about that. Kindly DM your itinerary number and the email address used while booking so that I can check this further. Thanks, ^PG

Here’s an album for you… Through Misted Eyes open.spotify.com/album/7kYhBd4m… @jowhiley @daisyhillmusic

Being able to instantly respond with sarcasm within seconds of a stupid question is a sign of a smart and healthy brain.

@GtPaxtonSchool loving your IOW updates and just noticed that a handful of little ones on your main photo are finishing A levels this week #strongstart 🥰👍🏻

@GtPaxtonSchool Only ten? 🤣

IOW - nearly time for the water slide! Just having an extra 10 goes on the roller-coaster and spinning cups.

Proud to be part of this team X

It’s Volunteer Week🙂👍🏻👏🏻.before we kick off celebrations and events I want to say an enormous thank you to all our present ,past and future volunteers @CUH_NHS and to volunteers everywhere. Can you imagine a world without volunteers - how much poorer and uncaring we would be.

Here’s our new ⁦@PetsAsTherapyUK⁩ dog Olivia at the end of her first session, having a quick well down stroke from Jane. #thankyou for #makings difference ⁦@CUH_NHS⁩ - see you next week!