Subham Srivastav

@indifitech Serious matter, please help

More importantly, how can a trusted service like India Post attempt to hand over an important article to someone else instead of the addressee? Attaching a video showing his misbehaviour and refusal. 📦 Article No: JL137710978IN 📍 Kolkata – 712245 @IndiaPostOffice @IndiaPostGov

An India Post delivery person refused to deliver to the 1st floor citing “back problems”, yet has no issue coming upstairs for puja bakshish. If health is the reason, it should apply consistently.

@meesho_support Thank you to the higher support team at @Meesho_Official for stepping in and ensuring the delivery was completed properly. Hoping the corrective measures discussed help prevent recurrence.

@Subhham_beast Be assured that we have swiftly escalated your concern to our specialized team. To stay updated on the progress, please ensure to check your Meesho application. Your ticket ID is MST-3514450190. Thank you for your patience and understanding.

🚨 Serious delivery fraud alert 🚨 I’ve faced 4 prepaid orders falsely marked “Delivered with OTP” — received NOTHING. Delivery partner: Valmo Same delivery person involved repeatedly. ❌ No calls ❌ No delivery ❌ No OTP shared I have CCTV proof showing no delivery attempt.

@meesho_support Update: The order has now been successfully delivered by another delivery executive after intervention. I also received a call from the local hub to understand the issues I had been facing over a long period, which I appreciate.

@Subhham_beast Hello Subham, we're glad that your issue has been resolved. If you require further assistance, please do not hesitate to contact us. We would be happy to assist you. Thank you!

@meesho_support This is extremely disappointing after prior escalations. I request immediate reassignment of the delivery executive for this location and strict action to ensure this does not happen again. @Meesho_Official @ValmoSupport @DoCA_GoI @consumervoice @WBPolice

@meesho_support Despite this being clearly mentioned in the delivery address. I have video evidence showing him standing outside, smoking a cigarette, and deliberately wasting time instead of attempting delivery.

@meesho_support Unfortunately, the same issue has occurred again, even after assurance from senior support. Order ID: 242935132356401669 Valmo Tracking ID: VL0083279759101 The same delivery executive called me from 9073121213 and refused to come up to my doorstep (1st floor)

@meesho_support I sincerely hope the corrective measures taken ensure that such incidents do not recur. I’ve reordered the same products and trust that the upcoming deliveries will be smooth and reliable.

@meesho_support Thank you to the senior support team at @Meesho_Official for stepping in and resolving the issue. I appreciate the refund being processed and the assurance provided regarding the delivery partner’s conduct.

@meesho_support Continued silence raises serious concerns about platform oversight and delivery partner controls. Seeking urgent intervention. @Meesho_Official @ValmoSupport @DoCA_GoI @MCA_GoI @GoI_MeitY @IndianCyberCrime @WBPolice

@Subhham_beast We assure you that we're taking this matter seriously and will address it promptly. Your ticket IDs are MST-2761263853, MST-7361591875, MST-5585135680, and MST-5838415075. Thank you for your patience and understanding throughout this process.

@meesho_support No response despite repeated follow-ups, evidence, and an active NCH complaint (Docket No. 8464286). I’ve faced multiple prepaid orders falsely marked “Delivered with OTP”, with no delivery attempt, no OTP shared, and CCTV proof available.

@meesho_support Requesting intervention from authorities. @consumervoice @CyberDost @jagograhakjago @WBPolice

@meesho_support Despite multiple follow-ups, I’ve received no resolution from @Meesho_Official — only repeated requests to “wait”. I’ve already filed an NCH complaint (Docket No.8464286) regarding repeated prepaid orders falsely marked delivered using OTP, with CCTV proof and call logs available

@meesho_support I request Meesho to urgently investigate the delivery partner’s internal controls, as repeated OTP misuse at the same address and pincode cannot be coincidental.

@Subhham_beast Hi Subham, please us a moment, we're already looking into this. Stay tuned!

@meesho_support The continued delay from the delivery side is concerning. Given that OTP delivery cannot be completed without internal access, this situation raises serious questions about possible internal involvement beyond the delivery agent.

@meesho_support I request Meesho to proceed with this check and provide a clear outcome and preventive action, not just a refund update

@Subhham_beast Your ticket IDs are MST-2761263853, MST-7361591875, MST-5585135680, and MST-5838415075. We appreciate your patience and understanding in this matter.

@meesho_support Please cross-check directly with concerned delivery executive and ask: How the delivery was completed Who the parcel was handed over to Who shared the OTP At what time the delivery call was made to my number At what time the delivery executive claims to have visited my address