Vrbo

@JChrisHancock We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Erika

@anothercohen Staying at a VRBO near Blue Ridge right now and they have one. Doesn’t work worth a damn. Control panel gets humidity in it and then doesn’t work.

Wife just saw this at Sam's Club. Tell me why I shouldn't buy this sauna!

@AileenHenry Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address so we can look into this right away? -Amy

@Shiwon_NZ_Ao @Airbnb_uk Have had dodgy experiences with Airbnb and vrbo. Even been threatened by owners for complaining and providing feedback. Customer service is non existent. Not worth the hassle IMHO especially in foreign country holiday.

Just another horror story from @Airbnb_uk for your records. Two weeks ago we arrived at our booked accommodation, accessed it using the security codes given, and when we entered, we found a very startled young female student, whose rented accommodation we’d just invaded. 1/2

@AileenHenry Hi there! Thanks for sharing your information. I’m reviewing the details of your message and will assist you as soon as possible. -Erika

@homerunhailey Hi Hailey! To make sure we can discuss your details as securely and privately as possible, would you mind following our page? Once you've done that, please send over your email address and booking ID via private message so I can look into this for you safely. -Erika

@vrbo I sent the booking id

@vrbo Worst “customer” service ever! Over an 11/2 call with no resolution. Unsafe property. Blatantly misrepresented and the manager (who claims no one is higher than him) is zero help. Rental protection guarantee is BS

@homerunhailey We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Erika

@vrbo HA-85YF65. The manager is terrible. You should be ashamed

@GeoxpXp We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Erika

Cancellation fees and policies are why I will never rent anything from VRBO. They vary but giive you little to no room if life takes a turn. All the ones in North Carolina I wanted to stay at had a 24 hour window to cancel a reservation or you lose all your money. Ridiculous. Even if your reservation is two months out.

There’s a small window on the East Coast right now where beach trips just hit differently. Folly Beach is in that window. Warm enough for ocean swims. Early enough to skip peak-season crowds. And the kind of place where a beach house actually makes the trip. Visit South Carolina: bit.ly/4cx5yxk

@SanFranAnt Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address, so we can look into this right away? -Darla

@vrbo has the worst clients. What a disaster experience it’s been allowing people book from their platform. Every week another problem

@Filthy_blond We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Erika

@wwwWorldExplore @Shiwon_NZ_Ao @Airbnb_uk VRBO is its own nightmare, and if there is a problem, they never have your back.

@thelimplettuce We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Amy

@vrbo Please could you help me with a booking? Your virtual agent is worse than hopeless. Thank you.

@JoaquinJoeKaman We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Jan

@vrbo Don’t be annoyingly condescending with your verbiage of no, I don’t want cancellation service. I’m willing to leave lose my $1000 dollars. Also the misleading statement, 1 in 6 adults cancels their reservation. Perhaps you forgot include the part “in their entire life.”

@Brittenter Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address so we can look into this right away? -Alana

I had a poor experience with @vrbo in the past with a deposit not being refunded. I'd like to give them another opportunity on a property but may go with @Airbnb instead,,,,but has anyone else had a issue like this with either one??

@_grichards Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address, so we can look into this right away? -Darla

@vrbo reported to CS that I caught scabies while staying at a property booked via vrbo, provided all necessary evidence and medical notes. CS have been dismissive throughout, owner of the property accepting no responsibility to the obvious health hazard at their property #vrbo

@radroller4 We’re here to help and want to get this sorted as soon as possible. Can you send us a DM with your email and booking ID? -Amy

@vrbo just had an email from an owner telling me they are cancelling my accommodation with 65 days until I arrive,said they can't cancel it on vrbo ,what's my options

@thejoyofwhisky Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address so we can look into this right away? -Amy

@vrbo I have been waiting for support for my first stay- a property advertised as sleeping 4 but missing basic amenities and linens. Your support asked me not to leave the property and agreed to sort it out. I have chased and called and no response or action.

@cherieissovery Hi there, we’re sorry to hear about this. Could you please DM us your booking ID and email address so we can look into this right away? -Alana

@vrbo You need to tell your agents that the State of Hawaii is under a disaster declaration so that they can refund my money when invoking the June 2024 Extenuating Circumstances Policy. a natural disaster/abnormal weather event is impacting the islands! I am beyond frustrated.

If you won't say it, I will. You should book a trip to see the cherry blossoms.

@awintergeier We sincerely apologize for the inconvenience. To help us resolve this quickly, please send us a DM with your email address and booking ID. -Amy

@vrbo I have been waiting over a month for a refund that I canceled within policy. Call staff is very nice, but ineffective. Your process has been grossly misrepresented. They keep telling me my refund is in process but every call I make they tell me there’s a glitch.