Atomberg

You asked, we're answering! 💧 We understand that you may have questions around how the Intellon works and what all it can do. We're here to help. Today, we talk about heavy metals in your water supply and how the Atomberg Intellon tackles it. Every Friday, our latest 'Know Your Water Purifier' series will aim to address your queries and FAQs. So that you understand the science behind the Atomberg Intellon. Don't hesitate to DM us or drop your queries in the comments. We will try our best to address them. 👇

Hi Saim, As discussed over the call, we sincerely apologize for the inconvenience caused. We have raised a new service case (05276615). Our technician will contact you to schedule a visit, and we have involved the technical team to ensure a proper resolution. We appreciate your patience and are glad to assist you.

@atomberg_tech Done

@atomberg_tech Kindly get my fan replaced. I'm super fed up with this shit!

@KiranKumar_Ramu Hi, we’re glad to inform you that the refund has been completed. You can refer to refund ID rfnd_STRLA4CtiOwJIM. It will take 5–7 business days to reflect in your account.

@atomberg_tech @atomberg_tech How long should a customer keep following up ? and Please stop generic replies and share a real update..

Extremely disappointed with @atomberg_tech Placed an order for 2 Ameza ceiling fans through the Atomberg app marketplace, payment deducted immediately but no order confirmation, no update, and no response for days despite multiple follow-ups.. Ticket ID-05240713

@AKM14552951 @AtombergT Hi, we’re truly sorry for the inconvenience. Kindly share your contact details via DM — we’ll take it from here and make sure this gets sorted without further delay.

@atomberg_tech @AtombergT purchased 3 bldc fan efficio but boost mode is not working RPM at full speed is 315RPM but my earlier efficio model is 370RPM  new fan low speed Why Atomberg cheating they did not tell before purchase that Boost mode will not work and RPM will be less.

@AdiBhardwaj002 Hi, we’re truly sorry for the inconvenience. Kindly share your contact details via DM — we’ll take it from here and make sure this gets sorted without further delay.

@amazonIN @atomberg_tech : Ordered 5 Renessa Smart Elite fans, got delivered the other non smart variant Renessa Elite. I don’t know if it was intended by the supplier to skip the small detail of smart vs non smart. Request a replacement, and your looking into it. Please reach

@dillikannan Hi, As discussed over the call, thank you for confirming that the replacement product has been delivered and the installation has been completed. We are glad to assist you.

@atomberg_tech I still didn’t get update on my refund request. Engineer visited and dismantled the product and informed they will process the request. Called support multiple times, every time I am getting the same response that I will receive the call back but nothing happens.

@atomberg_tech I am facing high TDS and UV lamp failure issue in my Atomberg RO for more than a month. Raised multiple requests and escalated, didn’t help. If this happens within Warranty period, little worried about after warranty support. Requesting your intervention.

Hi Vikram, as discussed over the call, we apologize for the inconvenience caused. We have taken your concern on priority and raised a Case (ID: 05275815). Our technician will connect with you soon and visit your location to check the fan and resolve the issue. We will stay in touch with you until it is resolved.

@atomberg_tech Done

@atomberg_tech How do I complain about your fans airflow and speed? I am using Renesa smart fan

@rangerover1712 @AtombergT Hi, we’re truly sorry for the inconvenience. Kindly share your contact details via DM — we’ll take it from here and make sure this gets sorted without further delay.

@atomberg_tech @AtombergT Your Service Center team is a nightmare. Unprofessional and rude behaviour. Zero Customer Relationship Management. Everytime when i call in our product service the team is rude and unprofessional. No more atomberg products at my home.

@BhupeshKumarIHM @UpendraMPradhan @Rubndraw @arindam___paul Hi Bhupesh, This does seem unusual. Kindly share all the relevant details along with your phone number by emailing us at support@atomberg.com. Also, please confirm your email ID with us so we can take this up and resolve the issue as soon as possible. We are glad to assist you.

@atomberg_tech @UpendraMPradhan @Rubndraw @arindam___paul Please DM me. You message icon is not allowing to open the DM.

@arindam___paul bro wanted to buy @atomberg_tech Water Purifier Sadly, it seems you guys only have one water purifier, which has RO + UF + UF We live in Darjeeling, its a mountain region. Our water has natural minerals. We don't need RO to filter out the natural minerals, we just need UF and UV... Can you guys please do something about it?

@Arshak_Y Hi, we sincerely apologize for the inconvenience. We will check with the concerned team and ensure the technician visit is arranged on priority. We request your patience in the meantime.

@atomberg_tech @atomberg_tech No technician has visited for installation as of writing this message. If they don't show up then I want you to give me in writing that you don't provide service in my pincode, so that I could show it as reason for returning both fans on Amazon & Flipkart.

@atomberg_tech Ordered 2 Atomberg BLDC fans, but installation is a nightmare! Scheduled twice, no-show both times. Waiting since 15-Mar-2026 for Case Number 05255546. If this is installation, I'm worried about future service.

@shaileshhatte Hi Shailesh, We haven’t forgotten you! Your concern is being worked on, and we’ll get back to you shortly with an update.

@AtombergCares Still no response.

@atomberg_tech Raised a service request a week ago. Radio silence.

@AshishB_1985 Hi, as discussed over the call, thank you for confirming that the new product has been delivered and installed. Kindly keep it under observation, and please feel free to reach out if you need any further assistance.

@atomberg_tech @flipkartsupport @Flipkart Purchased atomberg water purifier from Flipkart OD335078523705067100. Started giving problem after few months. On first complaint no one attended. On second complaint case no 05229067 technician attended but couldn't resolve.

@smrutidash76gm1 Hi, we’re truly sorry for the inconvenience. Kindly share your contact details via DM — we’ll take it from here and make sure this gets sorted without further delay.

@atomberg_tech Bought an Atomberg Renesa Smart+ ceiling fan with trust in the brand — but what followed has been nothing short of frustrating. The fan stopped working last year. A technician visited, replaced the PCB, and assured me the issue was resolved. It wasn’t.

@Arshak_Y Hi, we’ve received your details and the case is under review. You’ll hear from our team shortly with an update.

@viki_pedia Hi, as discussed over the call, kindly share the required details so we can align a technician visit on priority.

@atomberg_tech I tried calling back, but nobody answered, you can reach me around 9-10am tomorrow

Hi Vijay, as discussed over the call, We have taken your request on priority and raised a Case (ID: 05270404). Our technician will connect with you soon and visit your location to check for the installation. We will stay in touch with you until it is installed. Thank you for your patience and cooperation.

@atomberg_tech @mrtechsense Thank you for the delivery Hope the installation will not take another 3 month🤞

Something's brewing at Atomberg. Take a guess?💧 #Atomberg #Whynot

@BhupeshKumarIHM @UpendraMPradhan @Rubndraw @arindam___paul Hey! We understand how frustrating this must be. Please DM us your registered contact number, and we’ll ensure our team connects with you promptly to resolve this.

@UpendraMPradhan @Rubndraw @arindam___paul @atomberg_tech The build quality is very bad for @atomberg_tech water purifiers. Since I have bought, the issues are always there. In fact, once they have changed the purifier itself. Still I am.facing problem. So don't buy the brand.

@Vishnupemmasani @flipkartsupport Hey! We understand how frustrating this must be. Please DM us your registered contact number, and we’ll ensure our team connects with you promptly to resolve this.

I have opted for exchange and there is no response from anyone @atomberg_tech is closing my tickets and @flipkartsupport is asking to reach me out to them utterly disappointed with both @atomberg_tech and @flipkartsupport worst experience.

I have ordered @atomberg_tech water purifier from @flipkartsupport and from the day of installation itself it's not working as expected and output tds is getting 600 to 900 and the tank is also overflow and leaking everywhere, it has been 10 days from installation and no response