Baptiste Jamin

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Baptiste Jamin

Baptiste Jamin

@baptistejamin

Co-Founder/CEO @crisp_im - Speaking about AI, LLMs & code. - Bootstrapping & coding since 2015 the future of customer service.

Nantes, France เข้าร่วม Temmuz 2010
568 กำลังติดตาม2.5K ผู้ติดตาม
Baptiste Jamin
Baptiste Jamin@baptistejamin·
@HarksenNiels @ConnorAllenEU I don’t believe the MGCS is dead because of France. Germany replaced Tigre Apache. Germany has shares in the a321 program and instead went on P-8 Poseidon. The list of examples like this is long and embarrassing.
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Niels Harksen
Niels Harksen@HarksenNiels·
@ConnorAllenEU Never do joint large scale defense procurement with France, unless you are comfortable to give France leadership. Germany has to re-learn this every 20 years.
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Connor Allen
Connor Allen@ConnorAllenEU·
Lessons for European defence here. Those familiar with #FCAS know what a disaster it has been for years now - chiefly because of France. France insisted on naval capability and Dassault as true design authority and refused to budge one inch from its unacceptable demands. The loudest voices in the room calling for 'European' defence are almost always French, but what they actually mean is replacing American firms with French firms and forming all rules, tenders, procedures and requirements around French needs. This is why European defence is dead in the water. It's a thinly veiled smokescreen for French ambition, and it won't go anywhere until it isn't.
Connor Allen tweet media
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
@danielkempe @crisp_chat There is a compatibility mode with your existing chatbot. A bit like Rosetta from Apple ;) Works strictly as before, and it's a 1-click opt-in process.
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
Rebuilding almost everything after 10 years of @crisp_chat
Valerian Saliou@valeriansaliou

After more than 6 months of non-stop work on a secret Crisp product, I'm incredible proud to announce that it's now out! It's called Hugo. ⬇️ 👉Check it out at hugo.ai Hugo helps you automate a large chunk of your Crisp customer support with a top notch AI Agent, so that you can focus on providing human customer support on what matters: high value customers, gathering feedback, handing bug reports, etc. Hugo handles all the rest for you while you sleep, or work on your product. You can already try & train Hugo from a single dashboard from your Crisp app, feeding it with your own website, CSV documents, Q&A and your Crisp KB. If you already run a Crisp chatbox on your website, enabling Hugo only takes 2 minutes, and it's included for free in your Crisp paid subscription! This is great pair work with @baptistejamin and the rest of the Crisp team.

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Baptiste Jamin
Baptiste Jamin@baptistejamin·
Hugo is available to everyone (not only to Crisp customers). Get yourself hugo at hugo.ai
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
And the results are already here: ✅ $28k saved through automated conversations ✅ AI resolution rate doubled from 20% to 40% for a finance app ✅ only 19% of conversations escalated to human support This is how support stops being a bottleneck and becomes a competitive advantage.
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
Meet Hugo: your AI support agent built for real conversations. We’ve spent months at @crisp_chat in private beta, training Hugo on thousands of customer interactions. Today we’re opening Hugo to everyone. ➡️ Free trial available – reply ‘Hugo’ and RT to get your first free agent live today
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bold
bold@dikkechef·
someone should build a cheaper crisp.chat alternative. basically their Essentials plan for mini plan pricing
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
@TiboInShape Ce post est du clickbait: L’article date 2024. Il y est indiqué que YouTube applique une règle dans l’UE, sans que l’UE leur aie demandé. En 2023 ils ont appliqué cette même règle aux états unis.
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Tibo InShape
Tibo InShape@TiboInShape·
Ce serait vraiment trop dommage que les jeunes soient en bonne santé
Tibo InShape tweet media
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
Who are the people who designed Microsoft Azure + Microsoft Foundry? It's the worst onboarding experience I ever seen. Microsoft complains no one is using their AI Products, I can definitely understand why.
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
@pbeyssac Ceci dit, ils ont changé la méthode de calcul et utilisent désormais github.com/genai-impact/e… (toujours Ademe/BetaGouv), mais cette fois-ci c'est beaucoup plus sérieux et mesurable. Je pense qu'il y a toujours un delta d'erreur entre 100% et 200 %, car le fp16 est hardcodé.
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Pierre Beyssac 🏴‍☠️🇫🇷🇪🇺🇺🇦
Ne croyez absolument rien (sauf très rares exceptions), de ce qui est dit concernant l'impact énergétique de l'IA et du numérique en général dans les médias grand public, et notamment sur France Télévisions et Radio France. Une constante depuis 10-15 ans. Nouvel épisode.
Fabien@Fabien_Mikol

C'était le grand n'importe quoi sur l'IA chez @cavousf5 👏 On y apprend notamment qu'une seule requête ChatGPT = "laisser la lumière allumée pendant plusieurs heures voire une journée entière". Ce hoax vient d'un article idiot du Huffington Post de février 2025 (cité ci-dessous)

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Baptiste Jamin
Baptiste Jamin@baptistejamin·
@marclou Only saw this in the south and France and Corsica
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Marc Lou
Marc Lou@marclou·
I spent a few weeks in France and half the businesses asked me to pay in cash. This can’t end well.
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Baptiste Jamin
Baptiste Jamin@baptistejamin·
@GunterFehlinger France built its own aircraft carrier, nuclear deterrence force, its own carrier capable aircrafts (Rafale), submarines. All of this, paid and developed by France. Before shitting on France, maybe some EU countries should stop buying F35? Would be a great start.
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Gunther Fehlinger-Jahn
Gunther Fehlinger-Jahn@GunterFehlinger·
I call France to transfer the planned Aircraft Carrier to EU and let us build 7 EU aircraft carriers together As EU we can afford the 100 billion price tag to 2050 As EU, we need protect our 7 seas As EU we must defend all Europe against Russia As EU we need a real fleet for our nuclear deterrence France will just do Anti American policy in Africa and Middle East France can not afford Nobody is afraid of France Doing it as France is waste of time and money @EmmanuelMacron @vonderleyen @bundeskanzler
Gunther Fehlinger-Jahn tweet media
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Axel Hardy
Axel Hardy@fraxool·
Just had an awesome call with @Ant0ine_Gt from @crisp_chat and got an exclusive demo of their upcoming AI features. Honestly, it’s impressive. They’ve built something really solid, and I can’t wait to use all of this in production on my apps.
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