Matt Meadows

@ATT our neighborhood is wired for fiber and we’ve spoken with multiple technicians on our street installing for others, but the site doesn’t offer availability. Can you help us get it installed?! Speaking with agents has gotten us nowhere. Please help!

Quick tip to help get your employees more engaged... People don’t do their best work when they’re being watched. They do it when they feel ownership and when they’re given the space to figure things out. If engagement is low, the answer isn’t more control. It’s more trust.

@FedExHelp I think the agent helping me just decided to end the conversation…?

@FedExHelp scanned a retail return with employee on 12/12 No updates since then Store cant find it, CS points me to the retailer to file a claim, retailer has no idea tells me to contact FedEx I have no recourse other than asking for video at the store What should we do here?

SMBs have an advantage: You can shape culture without layers of bureaucracy. Make it count. Build a culture people rave about.

It’s about being agile, learning from missteps, and being resilient. Momentum is everything.

Decisions shape direction. But in SMBs, it's crucial to remember: It’s not about making the perfect choice every time.

Ever wonder why some teams thrive while others merely survive? They're using WorkStory to manage their team's performance 😉 home.workstory.team

SMB leaders: - Foster a 'we're in this together' mindset - Celebrate individual strengths, not just results - Transparency isn't optional; it’s foundational - Make professional growth a joint venture - Remember: Motivation is caught, not taught. Lead by example

Systems matter, but culture is the ultimate system. It's the operating software behind every business process and decision you make.

Traditional reviews? Outdated. • Continuous feedback • Real-time insights That's the WorkStory way. Elevate your team's performance journey.

Kind of like SMART goals, effective feedback is timely, specific, and constructive. Whether praising or pinpointing areas for improvement, clarity is key.

SMBs thrive on agility. Make decisions with confidence, but always be ready to pivot when the landscape changes.

Every team member is a culture ambassador. They can have a big impact internally - strengthening the business. They can also have a outsized impact externally - making you a more attractive place to work and do business with.

Want to supercharge your team's growth? • Understand their strengths. • Monitor their challenges. • Celebrate their wins. WorkStory makes all three simple.

Leadership isn't about the title you hold; it's about the influence you exert.

You want a culture hack? Listen to your team. Not just to respond, but to understand and gain insight. It's the foundation of any great culture.

In decision-making, it’s okay to trust your intuition. It’s that voice honed by experience, failures, and wins.

Want to revolutionize performance reviews for your team? Meet WorkStory: the game-changer every modern team needs. Go continuous, go WorkStory. 🚀

Leadership in SMBs is about wearing multiple hats. Embrace the challenge, adapt to the role, and lead with purpose.