Orient Electric

@AnishCh34272400 We understand the inconvenience caused and want to assure you that our team is actively working to resolve your issue. They will be connecting with you soon to address your concerns. We truly appreciate your patience.

@orient_electric Its been 12 days since I have raised the issue of my faulty unit of room heater. Still the replacement hasn't been done. What do you want me to use the heater in summer season? My call Id is NW2601011401 I dont want your updates give me my replacement fast.

@AmandeepWeb3 Dear @AmandeepWeb3, We apologize for the inconvenience and are ready to assist you. Please send us your contact number and complaint number via DM so our team can investigate your concern and provide the necessary support. Regards, Team Orient Electric

Orient Electric is a complete SCAM. Bought a brand-new fan and the product quality was absolute trash. Sensors didn’t work. Got it exchanged through the distributor the replacement was ALSO faulty. In November, I raised a service complaint. Got a complaint number. After 48 hours, I received a fake WhatsApp message saying “complaint attended” no technician visited. This happened TWICE. Only after escalating to the corporate office, the issue was half-heartedly resolved. Now in January 2026, the new fan’s motor is failing. Raised another complaint. Same fraud again WhatsApp message says “complaint attended” while no one showed up. This is clear deficiency of service and unfair trade practice under the Consumer Protection Act, 2019. Their products are garbage. Their service is worse. Their complaint system is a scam Stop fooling customers with fake service updates. Either fix this properly or face legal action. #OrientElectric #ConsumerRights #ConsumerProtectionAct2019 #ScamAlert #BadService @orient_electric @jagograhakjago

@bharath72287721 Dear Bharath, We understand your situation and would like to help you as soon as possible. Your details have been noted, and our team will connect with you within 24–48 hours. Please be assured that we’re working to resolve this at the earliest. Regards, Team Orient Electric

@orient_electric I purchased a geyser which started malfunctioning (no proper heating + noise) within 2–3 weeks. Your service engineer confirmed it needs replacement, but there’s no update even after a week. Customer care is unhelpful. Please resolve ASAP.

@Nishant08855782 @ravindra Dear Nishant, We apologize for the inconvenience caused. To help us resolve your concern, please share your registered contact number and complaint number via DM. Rest assured, we will address this promptly. Regards, Team Orient Electric

@haribhoriya Hello Harish, According to our records, this issue has been resolved. However, if you are still experiencing any difficulties, please don’t hesitate to reach out, and we’ll be happy to assist further. Regards, Team Orient Electric

@orient_electric #PoorService I lodged a complaint regarding my electric geyser on 5.12.25. Despite multiple calls to your customer care, no technician has visited, and I have received no resolution. I feel I am being misled by your support team with false assurances.NW2512052305

@MOHAN567_ Hello Mohan, According to our records, this issue has been resolved. However, if you are still experiencing any difficulties, please don’t hesitate to reach out, and we’ll be happy to assist further. Regards, Team Orient Electric

@orient_electric Dear Customer, your call NC2511300197 has been registered, share your experience. Highly Satisfied - 4059 Satisfied - 7427 Dissatisfied - 9068, For any queries call 9667121111 or WA 8826313838 Orient Electric. Old work is not done & new complain Provide now .

@orient_electric Dear Customer, your call NC2507015653 has been registered, share your experience. Highly Satisfied - 5704 Satisfied - 4116 Dissatisfied - 9178, For any queries call 9667121111 or WA 8826313838 Orient Electric

@KK65414029 Hello again! We noticed we haven't received your contact details yet. 😊 Could you please send them over via DM? We're eager to assist and ensure everything is sorted out for you. #HereToHelp

@orient_electric none of the Customer support numbers work. Every year this fan fails, I've bought 3 times in consecutive years. Useless product planned to fail perfectly

@sani_chourasiya Reading this brings us immense happiness! 😊 Thank you for sharing your feedback with us! 🙏✨

@orient_electric Thanks to the orient team your team members very good, the politely talking

@Saank21462091 Dear @Saank21462091, We apologize for the inconvenience you’ve faced. Your details have been noted, and our team will connect with you within 24–48 hours. Please be assured that we’re working to resolve this at the earliest. Regards, Team Orient Electric

@orient_electric Dear Customer, your call NC2512034823 has been registered, share your experience. Highly Satisfied - xxxx Satisfied - xxxx Dissatis. This is 3rd time I have registered complaint but till date i have not received a single call from any employee of Orient electric.

@ManojNaagar We understand the inconvenience caused and want to assure you that our team is actively working to resolve your issue. They will be connecting with you soon to address your concerns. We truly appreciate your patience.

@CaresOrient I have shared the ticket /complaint number it has all the requested details.. I'm not sure why do you ask again and again without getting into the details of the info already shared...pls check and provide resolution.. #ViratKohli𓃵 #INDvSA

@orient_electric I have raised complaint number TicketId: #RGFT-82483 almost month back on email... Not getting reply can you please check and revert when my refund and share the reference of payment details .... #WPL2026Auction

@SANJAYTHAK17 Hello Sanjay, According to our records, this issue has been resolved. However, if you are still experiencing any difficulties, please don’t hesitate to reach out, and we’ll be happy to assist further. Regards, Team Orient Electric

@orient_electric Very bad customer support and service centers..... horrible experience. No one should bye their product. my complaint no NP2511140058 which has been not been solved even after 15 days.

@Prem586 Dear Prem, We apologize for the inconvenience and are ready to assist you. Please send us your contact number and complaint number via DM so our team can investigate your concern and provide the necessary support. Regards, Team Orient Electric

Dear @amazonIN @AmazonHelp I have ordered an orient geyser which is not working. i have received the order on 28th Nov please help

@ManojNaagar Hello again! We noticed we haven't received your contact details yet. 😊 Could you please send them over via DM? We're eager to assist and ensure everything is sorted out for you. #HereToHelp

@DeepanshuY1995 Dear Deepanshu, We apologize for the inconvenience you’ve faced. Your details have been noted, and our team will connect with you within 24–48 hours. Please be assured that we’re working to resolve this at the earliest. Regards, Team Orient Electric

@orient_electric - I have multiple time raised complaint regarding exhaust fan not working, still no one has attended plus every time they cancel the complaint Need solve here ASAP NC2511153433 - 15th nov NP2511216057 - 21th nov NP2511286136 - 28th nov

@alokraj_14 Dear Alok Raj, We apologize for the inconvenience and are ready to assist you. Please send us your contact number and complaint number via DM so our team can investigate your concern and provide the necessary support. Regards, Team Orient Electric

@its_sumitmittal Hello! Since we haven't received your contact details, we unfortunately would need to cancel this ticket for now. We're committed to providing the best service and hope to assist you in the future. Please reach out whenever you're ready, and we’ll be here to help!

Orientsupportteam toldme thatthey willnot provide servicefor ecomproducts and isuffered alot soitsmy lastcall to orientelectric toelse provide service or buyback allthe products fromme with compensation otheriwse i move to consumercourt for solution @orient_electric @CaresOrient

@manjeet90n Hello Manjeet, According to our records, this issue has been resolved. However, if you are still experiencing any difficulties, please don’t hesitate to reach out, and we’ll be happy to assist further. Regards, Team Orient Electric

I have registered Complaint for a fan on 22 Jul 25 still not resolved.. very bed service of orient @orient_electric

@neerajthakur123 Hello again! We noticed we haven't received your contact details yet. 😊 Could you please send them over via DM? We're eager to assist and ensure everything is sorted out for you. #HereToHelp

@orient_electric Raised a repair request on Nov 10, still waiting 5 days later. Customer care & supervisor Jyothi give no updates—worst service from @OrientElectric. Never buying again. #CustomerService #Disappointed #Orient” work Jyoti +91 88857 67638

@karan2k4 Hello Karan, According to our records, this issue has been resolved. However, if you are still experiencing any difficulties, please don’t hesitate to reach out, and we’ll be happy to assist further. Regards, Team Orient Electric

I made the mistake of purchasing premium ceiling fans 6 months ago from @orient_electric . I have been facing issues with them for 2 months and have raised multiple complaints (ID NP2510225471, NP2510210725) & so on. Requests are closed with no action. Pathetic customer support