ramon lyon

@dialabed If you can't solve the problem, no problem, give me my money back and take your bed back.

@ramonlyon3 Good morning Ramon Lyon, kindly inbox us your contact information and confirm the store you have purchased from so we can escalate our query to management for urgent assistance. Thanks, NM.

@dialabed hello dial bed please I bought a new bed in sea point and was delivered to my house . However the first night I notice that the bed make a lot of noise and when I checked I see the bed was use already for a long time . I contacted the dealer but nobody wants to help

@dialabed I really thought you were a serious and responsible company; I never imagined you would sell me a second-hand bed with animals included.

@dialabed And I don't know what condition this bed was in, but I suspect it came with bed bugs; I have bite marks all over it.

@ramonlyon3 Good morning Ramon Lyon, kindly inbox us your contact information so we can escalate our query to management for urgent assistance.  Thanks, NM.

@dialabed I don’t know how to inbox you. And the store is the one in sea point . Cape Town. They know about the issue and you should know too.

@dialabed My bed was 20 years old and never made any noise, how is it possible that I bought a new one and it sounds like an 80-year-old bed?

@ramonlyon3 Good morning Ramon, Please could you inbox us your contact details so we can escalate your query.  Thanks, VB

@dialabed be careful with this company . They just sold me a second hand bed. I paid a lot and they gave me a bed that was returned from somebody else. Just cannot believe the mistake I made .

@Uber_RSA Thank you. I followed your instructions. I left a message on Help section on my account.

@ramonlyon3 Hi Ramon, to be able to follow up on your request via DMs and provide further assistance, kindly follow our Twitter account. Alternatively, you can contact us through this link 👉 spr.ly/60034nm2B or the in-app «Help» section and we’ll get back to you ASAP.

@Uber_RSA I received a R500 charge on June 12th, which I don't know the reason for. I've been trying to speak to an agent for 4 days, and no one has answered. Who is in charge of this company? Using private data to extract money from users' bank accounts. I demanded a response.

@Uber_Support The agent reply with a generic template and close the case. So unprofessional and now don’t know what to do. Why is so difficult to connect with help support on the app? Please advised. Thanks

@ramonlyon3 Unfortunately, such process has no time frame. However, a member of our specialized team will get in touch with you soon.

@Uber_Support I dont have a choice that come back to this channel. Apparently my issue was resolve and the money will be refund. However due to the circumstances I cancelled my card with my bank. So I don’t know if the money will be refund. I asked the agent what should I do in this case.

@Uber_Support I understand, but why nobody response my messages on the app? 5 days without customer service representative? at least acknowledge my messages in the app. Thanks

@ramonlyon3 We're still looking into this issue. We'll be sure to check back in with you once we've got a solution. Thank you again for your understanding and patience.

@Uber_Support The “help” section of the application has not responded to any of my messages, not even a message that they have received my complaint. next time I'll have to make it public.

@ramonlyon3 Rest assured that our specialist team will take a closer look into your concern and follow back with you as soon as possible.

@Uber_RSA I've been waiting over 24 hours for customer service to respond to my complaint. My credit card details were used to withdraw money from my account by Uber Johannesburg..

@Uber_Support Hello Uber support. It's been more than 72 hours since the incident and no one has responded.

@ramonlyon3 Hi Ramon, We'll be in touch with you shortly via the in-app «Help» section. Appreciate your patience.

@Uber_Support Thank you in my account you will find all the details.

@ramonlyon3 Hi Ramon, We apologize for this inconvenience. We're currently reviewing your support request, and we'll be in touch with you shortly via the in-app «Help» section. Appreciate your patience.

@Uber_Support 0786904245

@ramonlyon3 Hi Ramon, please DM us with the mobile number linked to your account along with more details about the charge amount in question and a screenshot of the bank message, so that we can assist further.

I submitted all the details, but it seems the agents are either on vacation or intentionally ignoring my messages. I need someone to help me with this problem

@Momentum_za never get involve with this company , you will never get your money back . They just want to keep your money.