Uber Support

@Sk_9_5 Thank you for your patience. Your concern has been carefully reviewed, and we've sent a response via DM. Please take a moment to check it there. We appreciate your understanding in this regard. twitter.com/messages/compo…

@Uber_Support Hi, I really need urgent help with my Uber Eats driver account. My ID/background check link expired and I’ve been stuck in a loop with automated support for a long time with no resolution. Please can someone escalate this and send me a new active link please

@ShudufhadzoRSA Please send the mobile number linked to your account and order ID we can assist ASAP.

@Uber_Support What? Switch this bot off bro

Y’all inspire me to get up & go to the stores physically 🙌🏾🙌🏾 @UberEats

We truly understand the urgency of your concern and want to help as best we can. Inorder to investigate further could you please elaborate your concern and share us the email address and mobile number associated with your Uber account via DM ? Once we have these details, we’ll be able to thoroughly investigate and address the case. We look forward to hearing from you.

If im paying for an uber why are you sending a taxi? @Uber

We completely understand how urgent it is to update the destination for your reserved ride, and we know timing is important in situations like this. We’d be glad to assist you right away. Could you please send us a DM with the email address and phone number linked to your Uber account? Once we have those details, we’ll quickly review your booking and help make the necessary changes. We appreciate your patience and are here to support you.

@Uber_Support I need to change my destination for my reserved ride. Urgently.

@Philip_Renehan We understand how frustrating this must be, and this isn’t the experience we want for you. We’d like to look into this right away. Can you please send us a DM with the email and phone number linked to your account and the order details, so we can review what happened? twitter.com/messages/compo…

@Uber_Support The delivery arrived 53 minutes after order. It was cold and the drink was warm. If someone at Uber can explain how nice can reheat a beef kebab with tomato, lettuce, onion, and garlic sauce successfully I am all ears. If you cannot refund the full order please

@ReinaldoQu67305 We recognize the inconvenience this has caused. To look into this, could you please provide the email ID, mobile number associated with your Uber account via DM. So we can assist you further. twitter.com/messages/compo…

@Uber_Support My account is stuck on 'Not Verified' even though I have my physical passport. I have a $30 balance that I NEED to use in 3 hours. Your chat support just closed my case without helping. Please help me manually verify my ID now! porque enserio necesito viajar urgent

@BenderOnTheBeat Olá! Vamos verificar essa situação. Falamos com você na DM, dá uma olhadinha lá. twitter.com/messages/compo…

Pedi um Uber as 07:40 e as 08:00 o motorista ainda estava parado no mesmo local a 15min, a @Uber cancelou a viagem e a taxa ainda ficou pra mim, que serviço de merda ein Uber

@icedbyfai We'd like to follow up on this and get things back on track. Please DM us the email address and phone number associated with your account, as well as the trip details, so we can investigate the matter. We’ll be in touch once we've had a chance to review the specifics. twitter.com/messages/compo…

@Uber_Support It’s now been 3 days since I submitted a cleaning fee request (March 17) with no resolution. I’ve provided photos and a receipt and keep getting transferred with no follow-up. This is very frustrating. Please help.

@ShudufhadzoRSA We understand your frustration very well, Shudufhadzo. Please DM send us the mobile number or email linked to your account so that we can further assist you.

@khuthiim @_fuego98 @UberEats It is a scam for food by the way because the "food price" has a markup, it's higher than the restaurant price. Same applies to MrD. So if you can drive do that, if not then you just order knowing you are paying one way or the other

@cyhithegoat We understand your request, kindly DM us a screenshot from your app, so we can assist.

@Uber_Support how do i take someone off of my “share trip status” thing

We understand how concerning this situation must be, especially when it has impacted your ability to drive. We’d like to take a closer look and see how we can assist you further. Could you please DM us the email address and phone number linked to your Uber account? Once we have that information, we’ll be able to guide you further.

@Uber_Support Good Day. My driver's Uber account was blocked after I lost network on my phone on a trip. I went to Uber offices and I was told that my appeal expired. May you please assists me to reopen my driver's account. Thank you so much

¡Hey, @micacme! Cuentas con nosotros para investigar esto de inmediato sobre lo ocurrido con tus auriculares. Para que hablemos con más calma, síguenos en X y mándanos un DM con los detalles; allí nosotros te guiaremos con los datos que necesitamos. ¡Estamos listos para leerte! 👍

El miércoles hice un viaje en @Uber, del aeropuerto de Lyon al hotel. En ese viaje se me cayeron los AirPods, desde entonces los AirPods se han movido por Lyon. He escrito a @Uber_Support y no me ayudan. Mis AirPods los tiene el conductor que me llevó.

@bonitaqdochoro Para podermos te ajudar, sugerimos que siga a nossa página e mande a sua solicitação no privado, tudo bem? Estamos no aguardo!

@Uber_Brasil preciso de ajuda com um pacote que comprei

@d0njuandemarco Thank you for reaching out, kawsxeffect. In order to support your concern, can you provide your email and phone number registered in your account via DM? We look forward to hearing from you.

@UberEats_JP why is the promo for 30%off applied but only 18% is discounted?

@_SimeySenpaii We understand your concern and appreciate you bringing this to us. To investigate further, please share a few details about the issue please DM the email address and phone number linked to your Uber account. twitter.com/messages/compo…

Disgusted that after booking and waiting nearly 10 mins for my taxi @uber cancelled the request (probably due to prices surges in my area) and now the taxi price has doubled for a 3 mile drive…. It’s appalling The ride wasn’t even transferred to another driver

@SharonFaithM1 We recognize the inconvenience this has caused. To look into this, could you please provide the email ID, mobile number associated with your Uber account along with the date and time via DM. So we can assist you further. twitter.com/messages/compo…

@Uber I booked an auto and auto driver never showed up despite waiting for almost 5 minutes, although he was only 140m away.I had a train to catch and was running late so I cancelled the auto. He showed up at my location and threatened me tried stopping vehicles for support.

@sbhcaio Olá, @sbhcaio! Vamos verificar pra você. Falamos com você no privado, dá uma olhadinha lá!

Caramba! Suporte da Uber é péssimo caraaaaaa. Q raiva disso! Esqueci um objeto no carro ontem e o próprio motorista sinalizou no app sobre o objeto e eu não consigo contato com o motorista e a Uber c um suporte robotizado q não entende nada do que estamos falado. @Uber_Brasil

@YSL_TT We understand this experience has been frustrating, Sonder. Please DM us the mobile number linked to your account and the order ID so that we can assist ASAP.

@UberEats yall charge me a cancellation fee for your mistake Msunu wakho you poes

@heri_mwago93630 Sorry to hear about the trouble, Heri. Kindly note that we've responded to your concern via DM. Please check.

@Uber_Support @uber_kenya @Uber.This is actually an Interesting study on customer support and customer greviance resolution for international brands. We are now on 96 hours and counting. All I have recieved thus far is a standard response calling for patience. @NyakundiReport

@emakinatah65459 We understand your concern. Please DM us the email address and mobile number linked to your account and the trip details (time, date, partner-driver's name) so that we can take a closer look.

@Uber how comes from Ruiru(second sunrise) to town by bike is 960 and from Ruiru second sunrise to langata barracks is 690….this has happened when I have changed my destination