Resmed

At Resmed, we create life-changing health technologies that people love. It started over 35 years ago with the invention of the Resmed CPAP. Today, we are unveiling our new unified brand. It's a new look and so much more.

@hash_jag412 Hi, thank you for reaching out. If you're using the myAir app, it comes with 4 freezes each month. This means that if you aren't able to complete more than 4 hours of therapy in a night, you can use a freeze day so that your streak will remain unbroken.

@TonyCerise Hi Tony. If your current Resmed supplier is unable to assist with this, please have a look at our list of suppliers in your area here: Resmed.com/en-us/sleep-ap… to get assistance.

@Resmed Been trying for years now.

Resmed delivers strong FY2026 Q2 results. YoY: ✔️ 9% constant currency revenue growth to $1.4B ✔️ 310 bps non-GAAP gross margin expansion to 62.3% ✔️ 16% growth in non-GAAP EPS to $2.81 👉Driven by strong demand and the dedication of Resmedians worldwide: link.resmed.com/4aiyEiZ

@BobFile Hi Bob, please reach out to SleepPlay for further assistance. They will be able to look at the machine for you, and hopefully supply you with a loan unit in the meantime. You can find your nearest authorized seller here: resmed.com/en-us/products…

@Resmed Resmed product but Resmed takes no responsibility with the patient. Got it. Thank you for no help with an urgent situation.

@Resmed Purchased a ResMed AirCurve VAuto from SleepPlay that now has a loud motor failure and is unusable. Trying to get warranty support but need urgent resolution due to medical necessity.

@TonyCerise Hi Tony, we're sorry to hear that. Please reach out to your doctor or medical equipment provider. They may be able to suggest alternate solutions, such as a potential option of using an SD memory card that your Physician can use to get the data updated to myAir.

@Resmed Dear @resmedmick I live in an area with no cellular reception. To use myair I have to take my machine into town and plug it in. Why can't it work over wifi. So frustrating.

@YohanceTrice Thank you for providing the information. We have escalated it to the customer service department.

@Resmed Yohance Trice at Hydeparkbooklover5311@gmail.com

@Resmed This is what I meant when mentioned your limited customer service hours Consumer support: Monday–Friday 6am–3pm PT Healthcare professional support:Monday–Friday 5:30am–5pm PT A friendly reminder, this contact info is for people in the United States & Canada only.

@pollyottis Hi! We are sorry to hear that! Please reach out to your medical equipment provider so they can fix the issues for you.

@Resmed my Airsense 10 for Her has suddenly started recording hours used incorrectly. I'm hoping other features are not also broken? Help!

@YohanceTrice Hi Yohance. We are unable to look into this without a case number or an email address associated with your account. You can DM us this information, and we're happy to investigate it for you. You can also call us directly at the number previously provided.

@Resmed ResMed it has been over a week since you promised a response. Part of using a product is not just how well it works but also user experience. Failing to respond in a timely manner and brushing us off does not create a pleasant user experience .

@Resmed Your customer service is bad. In 2026 you have limited customer service hours. A phone number that goes unanswered . Ghosting us and failing to respond when we contacted you. Passing the buck and refusing to take responsbilty for your apps bugs

We’re proud to be named one of Atlantic Canada’s @top_employers for 2026. This recognition highlights organizations creating exceptional workplaces across the region, with a focus on employee support, development, and community impact. Learn more: link.resmed.com/3NWP5cy

@OrcaBC_CA Hi, we're sorry for the inconvenience of having to download a new app. It is a consolidation of app features to improve the user experience. If you would like to record their feedback with the app team, please email myairsupport@resmed.com.

Hey @Resmed NO THANKS! Not interested in an international app, let alone forcing us to use it.

@YohanceTrice Hi Yohance, we're sorry to hear of your poor experience with our customer service. Please call us on 1 (800) 424-0737 so we can take a look into it for you.

@Resmed The issue is that your representative Hanafi failed to respond to the email that had been sent to them 4 days ago on March 23, 2026. They also failed to provide or connect me with a supervisor even though I had asked for one.

@YohanceTrice Hello Yohance. We apologize for the delay as we are requiring input from another department. We will get in touch as soon as possible.

@Resmed ResMed the issue is your failure to respond to any of my messages to you I sent you responses 3 days ago and you failed to respond or acknowledge me

@systemslave6 Hi, we're sorry you're experiencing issues with your data showing incorrectly. Please email our technicians at myairsupport@Resmed.com with further details and they will be happy to investigate.

@Resmed Why am I now being told mask off twice when it factually wasn't! More duff data, if this isn't correct what else isn't

At Resmed, we create life-changing health technologies that people love. It started over 35 years ago with the invention of the Resmed CPAP. Today, we are unveiling our new unified brand. It's a new look and so much more.

@systemslave6 Hi. We're sorry to hear about your ongoing issues with how your data is being captured/displayed on your app. Please email our technicians at myairsupport@Resmed.com and they will be happy to assist you further.

@Resmed typical, update isnt, why are you not showing different sleep periods in any 24 hrs, it not hard to put 2 different colours. This data is misinterpreted by sleep clinic.

@leo_brasil We're so happy to hear your sleep therapy is making a real difference! Keep up the great work, and thanks for your sharing your results.

Admito q o uso do CPAP mudou a minha por completo. 🇧🇷 I must admit, using CPAP has been a total game-changer for me. @Resmed @FixMySleep @resmedjp @resmedjournal

@systemslave6 Hi, the app isn't a clinical tool but is designed only to provide you with feedback. If you are concerned about the accuracy of the data collected by the app, please reach out to your doctor or the medical equipment supplier, as they'd best be able to help you with your concerns.

@Resmed Gets worse this airsense 10, for last 5 days said 0.5, made a not to kerp track, the app then changes to what ever it wants, could be 0 or 0.1, shouldn't be changing if no extra sleep before 12 noon. As much use as a chocolate teapot

@RealLennymroz Hi Lenny. Currently, myAir only allows one device to be associated with each user account (email address) at a time. We’re always looking to improve our Apps experience and will keep this capability in mind for future releases. Thanks for your feedback!

@Resmed the fact that your app won’t support two devices is laughable. Is your backend that acquainted?

@77danj Thank you for sharing your idea of expanding the use of the fabric-covered frame from the AirTouch N30i to the AirFit N30. We're always looking to improve, and we will share your suggestion with the appropriate department for review and consideration.

@Resmed I have another one for you..... Put the felt that's on the Air touch N30i onto the Air fit N30........