Ricky Dowling

@HBookingComh You have all my personal details. This is clearly a scam.

@bookingcom it would be great if someone, and not a robot! could get in touch with us to resolve our issues. We booked 2 resorts and a car hire, 2 of the bookings were awful and the customer service for trying to resolve these issues were disgusting. First trip in 10yrs ruined.

@AmandaBook84421 This is a scam.

@bookingcom @OKMobilityCorp We would like our refund and our deposits back for the bookings we made. It’s appalling customer service and the experience has been very disappointing which ruined the last 4 days of our holiday. I will not be using nor recommending you again.

@bookingcom I have read your dms and also had a phone call from your supposed booking.com supervisors who are asking me to download an app to reimburse me which I believe is a scam.

@rickdowl Hi Ricky, We are not sure if you had a chance to check our DMs regarding the issue we were assisting you with. We would appreciate it if you could take a moment to review our last DMs. Kind regards.

@7BeccaBooking I’ve private message your colleague, I’m sick of wasting my time being passed from person to person or robot to robot. I want someone with authority and permission to deal with this matter. I’ve been told I would get someone contacting me and still waiting after 7 days.

@7BeccaBooking Hi becca, we have already spoken to 10-15 colleagues at booking.com which has been ongoing for 7 days. Ruining our last 4 days of our holiday and 3 days at home trying to get a resolution on this matter.

@bookingcom avoid using this company. They have treated us with very little respect after spending a fortune using their company to book our holiday through which we thought would be stress free. How we were wrong! Zero comms and no resolution. Thanks for ruining our holiday!

@bookingcom Absolutely disgraceful customer service.