Simone Wyatt

@Dominos_UK have you changed the cheese on your pizza’s, it tastes very plastic and seems quite thick. It has definitely put me off. Only noticed in the last month. Please change it back!

@DPDCare absolutely shocking behaviour from your driver, do you normally think it is acceptable to call your customer D*ckheads, we have CCTV of this. Cannot believe your staff act like this

@houseoffraser @HouseofHelpers I have sent a message, the reference numbers are #14161311 and #14328820 given by your customer services

@sim1wyatt @HouseofHelpers @sim1wyatt Hi, thank you for reaching out. I am terribly, sorry to see the state in which your order arrived. If you could send us a private message, we will be happy to help. Thank you, William

@houseoffraser what happened to your customer service. You deliver items like this even the courier was shocked. I report items missing and over 2 weeks later you still haven’t resolved it. I returned items over 10 days ago and still no refund. I have emailed you multiple times

@JohnLewisRetail @haier_uk Do not purchase this kettle, major design fault that causes burns when the steam lifts the lid and falls off and @JohnLewisRetail will not even do anything about it, they will talk to me on the 18th December as it’s not important to them! Disgraceful

@JohnLewisRetail why has your customer service become so poor? I returned an item over 2 weeks ago and still no refund. Also I suffered a personal injury from a product being faulty and still you haven’t contacted me. Both have been escalated. Used to be such a great brand

@EatJust69778 DM’d you my phone number and order number

@sim1wyatt Thanks for the prompt response,we do apologise for any inconveniences caused. I have already escalated on the case and informed the relevant department whom will contact you immediately. Kindly provide your reachable phone number ASAP.

@JustEatUK shocking service again. Deliver cold food that cost £30 and you think it’s ok to refund £6! Your customer service agents are appalling. This needs sorting today before I proceed further under my consumer rights. Big company being a bully again

@BurgerKingUK had an order delivered from just eat and the food is stone cold and had to go in the bin. Spent £30 for nothing. You even got the items wrong. Are you going to do something about it as @JustEatUK don’t seem to care. Shocking service so far

@CrazyBearGroup poor service - booked a stay at your stadhampton hotel 08.08.24) for the 21.09.24 (Birthday) with a reservation at the Thai, you booked the restaurant at Stadhampton and the hotel at Beaconsfield, you are now saying you have no availability and you can’t help

@CrazyBearGroup poor service - booked a stay at your stadhampton hotel 08.08.24) for the 21.09.24 (Birthday) with a reservation at the Thai, you booked the restaurant at Stadhampton and the hotel at Beaconsfield, you are now saying you have no availability and you can’t help 😡

@SW_Help I was on the 14.50pm, eventually got told to go to platform 16 for a train that was already leaving. I appreciate some things are out of your control but your staff need to be a bit more helpful in these situations and help people

@sim1wyatt Hi, which train are you on? ^DM

@SW_Help sort it out SWR, loads of cancelled trains from Waterloo and then you finally find one and it has no air conditioning. At £70 a ticket this is shocking

@SW_Help I have they have told me to keep looking at the boards. Not helpful at all

@sim1wyatt Hi there, please speak to station staff at Waterloo ^AN

@SW_Help no trains going to Basingstoke from Waterloo, no information and can’t get home. Are you paying for taxi’s. You can’t leave people stranded.

@DreamsBedsUK_ great customer service in your reading branch. Couldn’t have asked for better service from Sam! Well Done Dreams

@EShuffleUK Thank you, I have sent a DM

@sim1wyatt Hello Simone, thanks for tweeting us. I'm so sorry to read this. Would you mind popping us a DM with more information so we can look into this? Thank you, Megan

@EShuffleUK visited your London Bridge venue today for my birthday, really disappointed as the service was awful and the staff didn’t seem to care. Took over 30 mins to get a drink from ordering it. Why has this venue gone downhill, was great before?

@flightclubdarts fantastic time today at FC Bloomsbury, well done to the staff for being so welcoming and the service was fantastic. You could not fault the venue and staff at all. Thanks for making my birthday celebrations great 🙂