easyJet

@Backcast1379 Hi Valeri. I'm sorry to learn that your flight diverted and arrived over 3 hours late. Please note that the claims department aim to respond to claims within 28 days after the claim has been submitted. Thanks, Afika

Hi @easyJet, I’ve submitted a claim for flight EZY2650 (Tbilisi–London). We were diverted to Milan due to crew hours and arrived over 3 hours late. Would really appreciate a quick update on this, thank you!

@FrankLewanw5ur Hi Frank, please send us a DM so we can advise accordingly. -Thanks, Thando

@easyJet Booking ref KB399R5, I've sent a message. See ref 201834195. I didn't fill in the 'question'. I've sent a second message explaining only 1 of the 6 passengers can't fly. Please link the 2 messages together and make sure only one of the party's flight is cancelled

@chaengcoloring Hi Phoenix . I sent you a DM. Please have a look. -Nela🦋

Hi @easyjet. I booked a flight for me and 2 others. While booking i only saw two fields. First- & last name. I didnt add our middle names. Ive done some research and ive seen different things online. I am really stressed right now. Can you help me please for my peace of mind🙏

@Thegrumpydumpty Hi there, thank you for reaching out. Yes, you can use the mobile boarding pass at Bodrum airport. Thanks, Sami

@easyJet flying to bodrum. Can we use mobile bording passes

@TyT1722410 Hi there, kindly follow us and send a direct message. I'm here to help. Thanks, Max

@easyJet any news on EZY2636 from Reykjavik to London Luton? We are currently looking at a 6 hour delay with little to no updates, and most of the airport closed.

@Jonah8185 Hi Willy, I've sent you a DM, kindly have a look. Thanks, Jerry

@chaengcoloring @easyJet EasyJet, when did this policy change? I’ve travelled with you every year since 2017, 8 trips to Europe, and have never inputted middle names of anyone on the booking and have yet to be queried at the boarding gate…

@AFCDaddeo Hi Paul, we have sent you a DM please have a look. -Thanks, Thando

Really poor service from @easyJet after flight from London- Jersey last night. Missing luggage that is still not scheduled to be sent today or tomorrow.

@cfcbluetalk Hi @cfcbluetalk. Thank you for reaching out. Can you please follow and DM us so we can respond. Regards, Izak

@easyJet I was on the Nice to Bristol flight last night that got diverted to Paris. I’ve just had to spend £85 on new train tickets to get home after the rearranged flights. What’s the quickest way to get this reimbursed?

@philipcobb Hi Phil, thank you for reaching out. I have sent you a DM, please have a look. Thanks, Afika

@easyJet our flight to Paris from Stansted keeps delaying by an extra 15 minutes. Is there a real departure time for us? Surely you know where the inbound plane is?

@Mel_Vic Hi Melissa👋 thank you for reaching out. Big congratulations on your upcoming wedding😊. Please follow and DM us so that we can advise you. Thanks Nela 🦋

@easyJet if I need to transport my wedding dress what do I need to do please.

@jenealey83 Hi Jen 👋 Thank you very much for reaching out. I am glad to hear that our Gibraltar to Manchester crew treated you so well. I will happily pass the praise onto the team. Thanks, Nela🦋

@easyJet your cabin crew from Manchester to Gibraltar were outstanding today, flew with you multiple times, always acknowledge how wonderful they are and cannot fault the friendliness, professional way they conduct themselves. Thankyou ☺️

@kathyjackson6 Hi Kathy, I can add the middle name on the booking for you. Kindly DM us your booking reference, the email address listed on the booking, the booker's full name as well as your full name as it appears on your travel document. Thanks, Zama

@easyJet I have left my middle name off my booking. Please can you let me know how I can add

@Lyn6H Yes please Lyn. -Nela🦋

@easyJet Hi. I'vebooked a holiday and a 3rd party has booked my Easyjet flights. They've only booked using first and last name - do I need to get them to add middle names please?

@EmmaD184036 Hi Emma. Thank you for reaching out. I have sent you a DM. Please take a look. Regards, Izak

@easyJet “Hi, I’ve been waiting beyond your 15-day refund timeframe. £748.78 still outstanding. Formal complaint raised with no response — can someone urgently assist please?”

@MikeJonesay Hi Mike, I'm sorry to hear that you missed your flight. Can you please DM and follow us Twitter, so we can respond? Thanks, Zama

@easyJet I’m travelling from CDG to Bhx and am French citizen. I didn’t know I needed a ETA to travel to UK. I got to airport and won’t allowed to travel. By tge time I got ETA my flight has departed. I have non flex ticket. What help can easy jet give me?

@Lyn6H Hi Lyn, thank you for reaching out. Although adding a middle name is not mandatory, but it is advisable for you to make sure that the names on your booking matches what is on your travel documents. We can add the middle names for you at no charge. - Thanks, Khonzy✈️

@gm_watch Hi there, thank you for reaching. I'm sorry to learn that you paid for a second row seat yet your bag has been placed halfway down the plane. We understand you are requesting your €6 back. Kindly follow and DM us, so that we can advise you accordingly. Thanks, Anga ✈️

@easyJet paying extra for second row so I can be one of first off and they’ve put my bag halfway down the plane. What was the point? No way all the other passengers are going to remain seated for me to get it. I don’t even know where it is. Can I have my €6 back?

@nickelspratt Hi Nick, I've sent you a DM, please have a look. Thanks, Zama

@easyJet can I use self serve bag drop machines at Basel 2 and a half hours before flight this evening (instead of 2 hours). Full flight and Basel security and passport control v slow

@chaengcoloring the email address listed on the booking, the booker's full names as well as the passenger full names as they appear on the travel documents. Thanks, Zama 2/2

@chaengcoloring Hi Des, Please note that the names on the booking needs to match the names on the travel documents you will be travelling with. I can add the middle names on the booking for you. Can you please DM us with your booking reference, 1/2