Mark Slater

@SW_Help - Guard on 1835 from Waterloo (stopping at Basingstoke) was an absolute pleasure this evening!

@AsdaServiceTeam hello team - my car was hit by one of your delivery drivers this evening. I’ve tried calling the store but end up in a call centre that is unable to help. Can you help?

There is no identification this is an Asda number.

Hello - I have received a phone call from 07848 156 845. Was this your team?

Mark Slater Marknslater@googlemail.com 07788946782

@SW_Help I have spoken to the guard of the train who said he is not stopping at Basingstoke (very rude about it when I showed him this message).

@marknslater Hey Mark, the 18:23 from London Waterloo to Exeter St Davids is still due to call at Basingstoke. I believe this may not be advertised as usual to avoid overcrowding. ^CW

@SW_Help hello team - what happened to the 1823 from London Waterloo stopping at Basingstoke?

@SW_Help Thank you for the quick response!

@marknslater Hi Mark, this is due to a speed restriction over defective track at Raynes Park. We will hopefully have more information shortly and we will be updating the thread here: x.com/SW_Help/status… ^LB

@SW_Help 1823 London Waterloo to Basingstoke is going very slowly through Wimbledon. Are there issues? No announcement on train.

@British_Airways Is there a way to recognise them for this?

@marknslater That's great to hear. Thanks for sharing this with us. Ste

@British_Airways spoke to a member of your BA holiday team today to rectify an issue with our booking. They were fantastic!!

@SW_Help during the closures next week am I able to go via Reading to get to London (starting in Basingstoke)? Is there ticket acceptance? If not, can I claim back?

@SW_Help Thanks team for the response

@marknslater machines) so in all honesty it is probably 18 months to 2 years from delivery. ^DM 2/2

@SW_Help when will smart cards be available in apple wallet (so I can use my phone with my annual pass)?

@SW_Help - hello team - Can I renew my season ticket at Basingstoke trains station and pay with Amex?

@SW_Help How do I appeal my delay repay claim as you believe that the horrific delays on Friday equated to a 15 minute delay! I click the link in your email and it says I cannot appeal it.

@SW_Help you are an absolute disgrace! We were told to get off whilst the train was shunted to then get back on. It has now driven straight past us empty!!

@SW_Help I am stuck on the train at Earlsfield. We have been told we are going back to Clapham junction. Do we get off there?

@marknslater Thank you, I can see there are trains currently running from Waterloo to Basingstoke #O" target="_blank" rel="nofollow noopener">nationalrail.co.uk/journey-planne… ^MC

@SW_Help London Waterloo to Basingstoke. I am Stuck on your train at Earlsfield, about to go backwards to Clapham junction.

@marknslater Hi Mark, we don't have ticket acceptance on GWR services, what journey are you planning to take? ^MC