Plaid Support

@JosephGruber @copilotmoney @Plaid Sorry you're having trouble connecting. We'd be happy to investigate for you. Please send us a DM with your email address.

@copilotmoney @plaid Trying ya'll out but I can't even get my first account I'm adding (Navy Fed) to verify. What gives? The credentials are correct (verified through the banks website)

@veryfailed @Plaid @Shopify Hi Robert — We'd like to investigate this issue for you. Mind DMing us with your email address and any existing ticket number you may have for support? If you don't have one yet we'll help create one on your behalf.

@Kenslog @Plaid Sorry to hear about this experience. Could you please send us a DM with your email address and the name of your financial institution so that we may look into this for you? You're likely viewing a tokenized account number.

@Plaid is also partially responsible here. Looking at the original transaction, the account number is not even close to my actual account number. If things are not put right today and Coinbase does not publicly apologize for this hassle, our relationship is over and I will

It's been 9 days since I've had access to my funds. I don't have a lot of funds on that exchange but I have partnered with them to buy assets for a better part of 5 years. @coinbase @CoinbaseSupport Has been abysmal in responding to a problem they created. Time for a thread.🧵

@GrsyCheesebrger @Plaid Hi there — Happy to help out. Mind sending us a DM with a description of what's going on?

@Plaid How do I contact Plaid?

@destroytoday This was a temporary issue that has since been resolved. Please let us know if you're still experiencing connectivity issues and we'll help escalate.

@PlaidSupport Seems like Chase authentication is busted. Known?

@FartParade @Plaid Hi @FartParade — This should not have happened. Could you please share with us what app/service you were attempting to connect with so that we may look into this issue?

@fizzleaf71 Hello — When you sign up with a Plaid-powered app, you'll be able to select your financial institution from a list. Then, enter your institution login, and in seconds we encrypt the data you've chosen to share and securely share it with the app you want to use.

@PlaidSupport hello, Can you help me with plaid please I was trying to link my account for it to be viewed it asked what bank than asked for username and password would that be my bank account that I want to link for open banking or do I need to register with plaid?