Charlie Mecklenburgh

@vintedUK please help, you email a response and ask for info but then I get this email back. I can’t access and need help from someone

@vintedUK locked out of my account and can’t get back in, can you please help?

@GWRHelp Will disruption be expected into the evening?

@CharlieMeckPR Okay, thanks for letting us know. Please remember if you arrive at your destination 15 minutes or more later than planned, you can claim compensation at delayrepay.gwr.com - Matteo

@GWRHelp hello, I’m getting a train from twyford to London Paddington around 3pm but it says they are cancelled. I can’t see any other info. Is this correct?

@GWRHelp I’ve just tapped on at Henley so now waiting at twyford.

@CharlieMeckPR Hi again. There are still some services scheduled to run, such as the 15.05 (Elizabeth line) and 15.48 (GWR) services. If you could DM us an image of your ticket I can double check your options for you. x.com/messages/compo… - Matteo

@GWRHelp Hi the Elizabeth line is now cancelled too. Can you please give me an update. I don’t know if I should head back to twyford if these problems will be ongoing until the evening?

@CharlieMeckPR I should hope not. Disruption is currently expected until 15:00. Please do keep an eye on our live update page, thank you. - Matteo

@GWRHelp Will there be issues returning around 7-9pm?

@CharlieMeckPR Hello there. I'm afraid some services are cancelled due to a points a failure in the area. Other Elizabeth line services are running around 3pm. I'm sorry for the cancellations today. Please visit gwr.com/check for live updates and service times, thank you. - Matteo

@LaRedouteUK hello? Not heard back about an order. Can you please help?

@OliverBonas hello! Eek I just ordered and it used my old house address for shipping, please can you help me change the delivery address?

@AskeBay Thank you. I want to cancel the collection and not accept the funds. Can you explain how I do that? I don’t care about account defects as I do not plan to sell through eBay again

@AskeBay hello, if I have sold something for collection, then change my mind before they come to collect it. What will happen?

@AskeBay I understand that but what do you mean by defect?

@AskDyson hi, we have been calling and waiting for a manager to call us back since February (repeatedly) to resolve our issues. We have pictures we need to email but we cannot get an appropriate email to send them to. Please can you provide a customer services email address?

@GWRHelp hello what time is first train scheduled tomorrow from Henley on Thames? I know strike days often make the next day late

@GWRHelp what’s happening with trains from Henley on Thames to Twyford?

@TfL Where is this? On your website?

@CharlieMeckPR 2/2 Once completed, you can apply for a refund using "Contact us about this card" option under "Card management" if necessary. Please let us know if you require further assistance. Thanks ^DD

@TfL hi my train was cancelled so I tapped into the tube entrance at Paddington for the Elizabeth line, then realised everything was held, and walked straight back out and tapped out again. Will I be charged?

@TfL Just with my phone with Apple Pay.

@CharlieMeckPR Hi Charlie. Thanks for the message and sorry to hear about the tap. Was this on Oyster on Contactless Payment? Thanks, JL

@GWRHelp hello, what is the problem today between reading and London? Flooding? No trains?