Chowdeck Help

@lifeoffelicity @chowdeck Hi @lifeoffelicity, We apologize for the delay with your order. Please note we've sent you a DM. - Chowdeck Help

Since 2:57 I was told this was gonna be ready in 40 minutes. Now at 4:30 it needs extra time to be ready??? @chowdeck ya’ll need to bffr

@datguyfemi @chowdeck @theplacefood_ng Hi @datguyfemi, We're sorry to hear this. Kindly send us a DM. We'll resolve this right away. -Chowdeck Help

- @chowdeck look at @theplacefood_ng is this not fraud ? 100 naira for empty Nylon🤦🏿‍♂️🤦🏿‍♂️🤦🏿‍♂️

Today’s a Good Day 🔥 Buy One KFC Chicken Bucket and get another for FREE Order now on Chowdeck!

Group checkout is now live and it comes with free delivery for the next 30 days 🚀

@Adureeer Hi @Adureer, thanks for flagging this. Please note it’s not our standard practice for riders to request payments outside your order. Kindly send us a DM with your order details and the number so we can investigate. Your safety is important to us💚 - Chowdeck Help

Immediately I ordered my food from Chowdeck a number called me claiming to be the rider that he needs me to pay for something for him and when he comes to deliver he will transfer it back,i refused,when my order arrived it wasn’t the same number and this person doesn’t even +

@TheOnlySayara Hi @TheOnlySayara, We're sorry to hear this. Kindly send us a DM and we'll address this right away. - Chowdeck Help

Chowdeck your Ibadan riders are so annoying with the delivery. What’s the point of putting my address if they’d still have to call me to explain or ask where my order is going to?😡😡

@Phatbabeluuu Hi @Phatbabeluuu, We sent you a DM💚 - Chowdeck help

Look at the rubbish, you barely have money and you treat yourself to something nice and look at the rubbish that was sent to me.

Hi @lamideee_a, Please note that this information is inaccurate. Bank refunds for orders paid with a customer’s personal funds are always processed. The only bank refunds that are not processed are for orders paid using vouchers, referral earnings, gift cards, or other in-app credits. If this has not been your experience, please send us a DM and we will be happy to look into this and resolve it promptly💚 – Chowdeck Help

They never refund you. It’s going to be in your wallet and they’ll ask you to use to order something. I don’t see why this is an option tbh. I’ve ordered something and didn’t go on with it, I should have the option to put the money back from where it was taken. Why is there transaction only one sided

@jakuzy09 @chowdeck @ChowdeckSupport @LordBinary_ Hi @jakuzy09, Kindly note that we left you a DM. -Chowdeck Help

@yomadeee Hi @yomadeee Kindly note we've sent you a DM. - Chowdeck Help

chowdeck’s riders and their customer reps will be their downfall. but before that, i need a refund for my last order. @chowdeck

@Seton_ji Hi @Seton_ji, We sent you a DM. - Chowdeck Help

@ChowdeckHelp hello, so dis is like the 2nd time in less than 5 days dat I will order for stuff & it will take over 2 hrs for items to be delivered from plAces with very short distances. U do this things with so much impunity that when asked what's up, you even lie to cover

@kunmie_X @chowdeck Hi @kunmie_X Kindly send us a DM with the details of your concern and our team will look into it right away. –Chowdeck Help

Don’t mention 😉

@ayo_solace @chowdeck Hi @ayo_solace, We apologize you didn't get the help you needed. This account is our official help account, and we do receive and respond to DMs here for support. Thank you💚 — Chowdeck Help

@chowdeck Do you people not respond to your DMs? I have resolved my issue, but it’s bad that I sent you a DM since morning and you are here dropping jokes on the TL. If your DM isn’t functioning for customer complaints, please put it on your profile.

Solomon, after we don launch am?

@alsoknownasEgwa @chowdeck Hi @alsoknownasEgwa, Kindly note we've sent you a DM💚 -Chowdeck Help

@ChowdeckHelp @chowdeck please help.

@ChowdeckHelp Hi guys, I sent a DM yesterday about having issues with the vendor signup process please. No reply yet from your team.

@AanuBekaiye @chowdeck @ChowdeckSupport Hi @AanuBekaiye, withdrawals can be processed upon request. Please send us a DM and we'll assist you promptly. — Chowdeck Support

@chowdeck @ChowdeckSupport why can’t I withdraw my money from my wallet?

@undispvted Hi @undispvted, Please send us a DM and we'll look into this issue. - Chowdeck Help

@ChowdeckHelp Hello, I’ve been try to sign up since yesterday but I keep getting error messages like in the attached picture

Hi @iamdwunn, We’re really sorry about your experience with this order. While we’ve processed a full refund, we understand how upsetting the situation must have been and sincerely apologize for the inconvenience. We’d like to make it up to you, please check your DM💚 — Chowdeck Help

Hi @iamdwunn, We’re really sorry about your experience with this order. While we’ve processed a full refund, we understand how upsetting the situation must have been and sincerely apologize for the inconvenience. We’d like to make it up to you — please check your DM💚 — Chowdeck Help