Visospace

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Visospace

Visospace

@visospace

Bringing more of your body and presence into the Virtual World. Developers of Alto, VR locomotion platform.

Sydney, New South Wales 加入时间 Mayıs 2017
0 关注271 粉丝
Visospace 已转推
Diapason Consulting
Diapason Consulting@diapasonconsult·
Thx @mechavolution, Adina Bradshaw (She/Her) and Kinobionic. There is a whole spectrum of technological developments in the assistive tech field. The long term future that the Neuralink, Synchron, Inc. or BrainCo are working towards is fascinating, but t…lnkd.in/d5FqUmyi
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Visospace
Visospace@visospace·
@AmazonHelp But they don’t help. Each specialist writes once. They tell us to fill out the form again . We write back with the history of the problem and we don’t hear back. Then we complain again and get a new specialist. Repeat and rinse.
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Amazon Help
Amazon Help@AmazonHelp·
@visospace Thanks for the update. We're sorry to hear this. Could you let us know what we advised when you contacted us via e-mail? -Steven
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Visospace
Visospace@visospace·
@AmazonHelp @amazon you should seriously audit @AmazonAustralia and their service. They are not giving you a good name. We have been locked out of out seller account since May after someone tried to scam us. We have had about 30 emails and phone calls with support to no avail.
Zolteg@zolteg

@AmazonHelp your charge disputes mail address for Australia is bouncing emails. <charge-disputes-au@amazon.com> (expanded from <charge-disputes@amazon.com.au>): unknown user: "charge-disputes-au". Hard to follow instructions if the system bounces.

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Visospace
Visospace@visospace·
@AmazonHelp We kept getting told to fill out forms that we can’t fill out since our account is on hold. We get told to call numbers but the people on the phone tell us they can’t help on phone. Anytime we explain our issue on email no body follows up. Hopeless.
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Amazon Help
Amazon Help@AmazonHelp·
@visospace Thanks for clarifying! Please check in your e-mail for a message from our Account Specialists for more information on next steps. -Josue
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Visospace
Visospace@visospace·
@AmazonHelp We have tried this page and it won’t work. The account is locked because someone scammed us and our bank stopped the payment. Now @amazon is holding our account without resolution.
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Amazon Help
Amazon Help@AmazonHelp·
@visospace We can't access account details via social media platforms, but we'd like to help. Please reach us at: amzn.to/AUSkipLogin (you won't have to sign in), and select “My password isn't working,” and call the number provided at the bottom of the page. -Paula
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Amazon Help
Amazon Help@AmazonHelp·
@visospace We're sorry for the trouble with the account. To clarify, you're not able to log in to both your buyer and seller accounts? -Josue
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Visospace
Visospace@visospace·
@AmazonHelp Sagine. We let you know that I need additional assistance but haven’t heard back.
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Amazon Help
Amazon Help@AmazonHelp·
@visospace We're glad to hear that you received the message. We can only use the e-mail associated with the account you used to contact us. Please let us know if we can provide any additional assistance. -Sagine
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Visospace
Visospace@visospace·
Outrageous! We have been locked out of our #amazonseller account and cannot access it. Meanwhile @amazon is still charging us and holding on to our inventory. We have tried everything to get in touch and they keep sending us to links that require us to log in 🤯 so we are stuck
Amazon Help@AmazonHelp

@visospace We're glad to hear that you received the message. We can only use the e-mail associated with the account you used to contact us. Please let us know if we can provide any additional assistance. -Sagine

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Visospace
Visospace@visospace·
@AmazonHelp This email came in to our account email. As you can see, another generic response showing no one actually read the history of our problem as sent us to the same form you sent meaning we are stuck again….this is Ground Hog Day @amazon you are failing your customers. #amazon
Visospace tweet media
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Visospace
Visospace@visospace·
@AmazonHelp That’s not what you he agent said. She said the opposite. That we can only email from the account in question (which obviously we can’t since we are locked out) 🤷🏻🤷🏻🤷🏻🤷🏻🤷🏻
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Visospace
Visospace@visospace·
@AmazonHelp Found it but in a personal email not the associated account. Have told the agent to please use the correct email.
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Amazon Help
Amazon Help@AmazonHelp·
@visospace Hello. We sent you an e-mail on July 21, 2021 11:18 PM Australia/Sydney. We'd recommend you check both your Inbox and your Spam folders. Please reply to the e-mail with the information requested. Keep us posted. -Sagine
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Visospace
Visospace@visospace·
@AmazonHelp Sagine no word from Amazon escalation team. Can you please follow up?
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Amazon Help
Amazon Help@AmazonHelp·
@visospace We'd recommend you wait for the e-mail reply from the Escalation team. Keep us posted. -Sagine
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Visospace
Visospace@visospace·
@AmazonHelp We have called this number before and each time we find someone who "understands and empathizes" with our issue but "has no authority to help" because they see "account on hold", and they can only send an email to the "account specialist". After which we get no follow up.
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Amazon Help
Amazon Help@AmazonHelp·
@visospace The phone number listed will connect you to the appropriate team in the best position to assist with your personal account. We hope this helps. -Sagine
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Visospace
Visospace@visospace·
@AmazonHelp As you can see: this form is pointless since it only helps people who need to reset their password. we have been locked out by Amazon because they are investigating a dispute after someone scammed us. Not only have you failed to protect us from the scam, now you are punishing us
Visospace tweet media
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Amazon Help
Amazon Help@AmazonHelp·
@visospace If you're locked out of your personal account, please reach out to us here: amzn.to/AUSkipLogin. From the drop-down menu select, "I can't sign into my account". Give us a call, and we'll be happy to look into this further with you in real time. (2/2) -Sagine
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Visospace
Visospace@visospace·
@AmazonHelp Sagine, we have filled many of these forms already. We just filled this out again. The form is generic and sure to get lost. How could this possibly help us?? Please get in touch directly and discuss this with us.
Visospace tweet media
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Amazon Help
Amazon Help@AmazonHelp·
@visospace We'd like to escalate this problem with your seller account. Please provide as much information as possible here: amzn.to/3hT0jf9. Let us know when the link's completed. We're here to help in any way we can. -Sagine
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Amazon Help
Amazon Help@AmazonHelp·
@visospace Hello. We're sorry for the poor experience. To learn more about reporting unknown charges, please click here: amzn.to/3hT3rb5. We'll be glad to look into this with you. -Sagine
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Zolteg
Zolteg@zolteg·
@AmazonHelp your charge disputes mail address for Australia is bouncing emails. <charge-disputes-au@amazon.com> (expanded from <charge-disputes@amazon.com.au>): unknown user: "charge-disputes-au". Hard to follow instructions if the system bounces.
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