Amazon Help
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Amazon Help
@AmazonHelp
We answer support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska / العربية
加入时间 Ekim 2009
77 关注556K 粉丝

@ChooseFreedom7 We'd like to help in any way we can. If you change your mind, you can submit your details here: amzn.to/4dDJhia. We'll reply via email here: amzn.to/4dF9VqX. -Sandra
English

@AmazonHelp You won't do anything about it anyway.
I have spent the day on the phone with your reps, to no avail.
I pay for prime, then waste my time on the phone with you.
I'm not wasting my time anymore.
I canceled my prime service.
Instead of getting better, you get worse and worse.
English

@amazon is NO LONGER WORTH THE MONEY!
THEY LIE, THEIR CUSTOMER SERVICE STINKS, THEY NEVER KEEP THEIR WORD!!!
DO NOT USE AMAZON!
English

Amazonです。ご迷惑をおかけしております。
倉庫での対応遅延や交通事情などによりやむを得ず遅れが生じる場合がございます。お手数ですが以下のページをご参照ください。
amzn.to/4uzQDZY
また、ご注文のキャンセルについては、以下ページもご参照いただけますようお願いいたします。(注文履歴上で手続きができなかったケースについてもご案内しております)
amzn.to/49vfCoX
上記をご確認のうえで、新しいお届け予定日、またはお届け予定日から48時間を超過しても届いておらず、ご自身での注文のキャンセルも難しい場合には詳細(発送元、販売店名、発送済の場合、配送業者名等)お知らせいただけますと幸いです。- 小松
日本語

@DevenderKHR @amazonIN @DevenderKHR We'd like to take a closer look into this. Kindly fill in your details here: amzn.to/3Qc5Jpx, we'll get back to you with an update in 6-12 hours time.
-Devasena
English

@amazonIN ,@AmazonHelp The MRP of a single pack of 30 tablets is Rs 100/- but the seller is showing the MRP as Rs 399/- for two packs on Amazon App .
This is a fraud and misleading information by the seller as well as Amazon.
I purchased it for Rs 282/- even after a discount


English

@Helix_3J Hi. We're always happy to help. Please have the person having the issue reach out to us in DM using the link at the end.
-Ruby twitter.com/messages/compo…
English

@AmazonHelp hola hoy recibi mi compra de 007 first light el cual lo precompre hace mucho para recibir la deluxe edition pero no me llego ningun codigo, como puedo pedirlo, gracias
Español

@AmazonHelp I sent a DM then spoke to someone on the link you provided who told me I'd be contacted within 24 hours. Nobody has made contact?
Gateshead, England 🇬🇧 English

@A1Keitai Amazonです。お客様のご投稿を拝見いたしました。
一般的なご案内ですが、配送業者がAmazonで時間のご指定がない場合は、荷物量などにより午前7時から配送させていただいております。早い時間からのお届けとなり申し訳ございませんが、ご了承いただければ幸いです。吉本
日本語

Hello, and thank you for bringing this to our attention. We're sorry to hear about the poor delivery experience. Please send us a Direct Message, so we can escalate the matter to our team on your behalf. Further, we encourage not posting personally identifiable information, such as your phone number, email address, order history, etc. as we're unable to access account details over Direct Messages for security purposes. Also, to ensure the best help, could you please clarify which Amazon Marketplace is your account associated with (.com, .uk, .ca, .in, etc.)?
-Mazen
English

@AmazonHelp who in their right mind puts a brand new MacBook Pro in the same box as 2 cases of sparkling water!? Now I’m calling your help line and they say it’s on me to return and once it’s returned and “inspected,” I’ll get a full refund which I can then use to buy a new one.
English

We understand your frustration, and we want to escalate this for you. For real-time chat support with a member of our team, please contact us with the unique link we've created for you here: amzn.to/3QfjeVv. Please note this link can only be used to contact us for one hour. We'll be standing by.
-Margret
English

@BeyondGrave Hello, and thank you for bringing this to our attention. We're sorry to hear that you've faced such an unpleasant experience. Please send us a Direct Message on our @AmazonHelp account here: amzn.to/3RDHWiJ, so we can escalate the matter to our team on your behalf. Further, we encourage not posting personally identifiable information, such as your phone number, email address, order history, etc. as we're unable to access account details over Direct Messages for security purposes.
-Mazen
English

Love wasting my time with @amazon chatbots only to be transferred to someone that bails mid-chat 🙄
So tired of being advertised (and paying for!) a delivery date that 80% of the time isn't real.


English

@CarlosNajerah Hello! Please reach out to us via DM by clicking the link below. Please don’t share any personal account details. We'll do our best to assist you. -Sandra twitter.com/messages/compo…
English

ご返信ありがとうございます。ご迷惑をおかけしております。
ご投稿の内容について、お客様専用のお問い合わせリンクを作成させていただきましたので、よろしければご注文いただいたアカウントにログインした上で、以下URLより問題の詳細(注文番号の情報等も含む)をお送りいただきたく存じます。
amzn.to/4fAbnwf
URLよりご連絡いただいた場合には、カスタマーサービスの担当者にて内容を確認後、順次ご案内をさせていただきます。
SNS上ではセキュリティの観点からお伺いできる情報やご案内できる内容が限られてしまうため、度々お手数をおかけし申し訳ございませんが、どうぞよろしくお願いいたします。- 小松
日本語

Amazonです。お客様のご投稿を拝見いたしました。
恐れ入りますが、配送業者がAmazonの場合は荷物量などにより午前7時から配送させていただいております。そのため、早朝のお届けのご指定などされておらず適切に配送できていない場合は、カスタマーサービスで状況など確認させていただきます。お手数ですが、リンクよりご連絡いただければと存じます。amzn.to/35kYctB 吉本
日本語

@js_0211 Amazonです。失礼いたします。
商品の配送遅延、お届け予定日の変更についてご迷惑をおかけしていることお詫びいたします。誠に申し訳ありません。大変恐れ入りますが、配送状況については注文履歴(amzn.to/3gwg1w0)をご確認いただき、順次のお届けをお待ちいただけないでしょうか。阿部
日本語

@err_disabled @amazon @err_disabled We're sorry to hear you've had this poor experience! Please reach out to us via DM by clicking the link below. Please don’t share any personal account details. We'd like to escalate this to a member of our team on your behalf via DM. -Sandra twitter.com/messages/compo…
English

Dear @AmazonHelp,
Can you please pay your drivers more so they don’t have to steal my plants? 🤷🏼♂️
ring.com/share/e43caf5c…
English

@MAKI_9771 失礼いたします。Amazonです。
Amazonマーケットプレイス、出品者発送の商品でしょうか。ご迷惑をおかけしております。到着した商品に問題がある場合は一度出品者(amzn.to/3vz9CEK)へご相談をいただくことご検討いただけないでしょうか。阿部
日本語

Thank you for your reply.
Please let us know the following information via DM:
・What has been blocked (X account, Amazon account, etc.)
・If it is an Amazon account, which site's account is blocked (Amazon.co.jp, Amazon.com, etc.)
・If there is an error display, etc., its details
・If your Amazon account has been blocked, have you been contacted by an account specialist
Please note that when contacting us via DM, please do not include personal information such as order numbers, tracking IDs, account information, etc.
-Tetsuo
English

@mamaartins Olá! Boa tarde! Sentimos o inconveniente.
Sem compartilhar informações da sua conta, poderia nos fornecer mais detalhes do acontecido?
Para preservar a confidencialidade dos seus dados sugerimos contatar através do DM, clicando do link
-Luna twitter.com/messages/compo…
Português
















