Amazon Help

@Saurabh_Bidwai We'd like to help you with this. Please reach out to us via DM via the link shared below, and we'll do our best to assist. Further, please don't include any personal or account information. -Sankita twitter.com/messages/compo…

@AmazonHelp @amazonIN @amazon This is not helping

Why is this discrimination in the marketplace fee for the same product, for the same payment method and same card but different accounts? #Amazon @amazonIN @amazon

@MithuXaban Delivery estimates are calculated based on multiple criteria, including the location of the inventory, the delivery address, and how quickly we can put your order together and get it couriered. We'd request you to wait till the revised estimates, and we're positive it'll be delivered accordingly. -Sankita

@AmazonHelp Even the product is available but they won't ship me !

Hey @amazonIN @AmazonHelp I ordered an induction Stove 2 days ago , With promised Delivery by tomorrow And all of sudden it said the order was delayed If I check the buying page , it showed express delivery by today 4pm but with an increase of +200rs while mine is in delay

@imsamadasfi We're sorry for the unpleasant experience regarding your undelivered order. Please contact our support team using the link here: amzn.to/37gR41M, for further support. Also, please don’t provide your order/account details as we consider them to be personal information. Our ‘X’ page is visible to public. -Sumit

Dear @amazonIN I ordered artificial plants and it was not delivered but got marked as "delivered". No one received the parcel and I have raised the query 2 times but nothing happened so far. Please look into it or refund the amount. Order number 403-4721849-3465110

@IamPremChhetri We get your concern. Kindly check if you have received an email from our Social Media team with the subject line 'Your Amazon.in Social Media Inquiry' on your registered email address with Amazon and reply to it for further concerns. You may check for the same here: amzn.to/2nCyLLP. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Snigdha

@AmazonHelp Details have been shared twice.

@AmazonHelp New fraud masters in india. Delivering wrong products and later when wrong products are returned They neither gives the refund nor the product. Kya dadagiri hai. Ab hum kya kare? Customer Service says hum aapki koi madad nahi kar sakte. Mob-7007525497 Aarti chhetri

@Lriyu_FPS ご返信いただきありがとうございます。 先ほどDMにてご案内させていただきましたので、お手数ですがご確認のほどどうぞよろしくお願いいたします。長岡

@AmazonHelp DMしました プライムで頼んだのに1週間来ません 本当に、お金を返してください🤨

Amazonの商品全然届かないのに家に届かないと返品・返金できないの終わってる

@Psychkia We understand your concern. We would like to escalate this on your behalf. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing any personal or account information, and we'll do our best to assist. -Sravan twitter.com/messages/compo…

@AmazonHelp I don't want you guys to move away with the Standard reply and return the product. The entire point is to highlight mishandling and lack of SOP for the Storekeepers to pack and handle edible Infant Products like Formula Milk. Cc: @amazonIN @amazon @jagograhakjago

@amazonIN So this is how you send Infant Milk Product, no secure packaging for protection. How can I be assured that the milk product is hygiene and good enough to feed my 5 months old Baby. Stop selling Infant Milk Product if you can't pack it properly. @amazon

@Rishav3475 As informed earlier, for some orders if pick-up option is not available, you have to self ship the product. Kindly refer to the link shared earlier for more information on self shipping. -Ruthika

@amazonIN @AmazonHelp This is unacceptable. Pickup was scheduled earlier but your agent failed to come. I will not self-ship for your failure. This is harassment. If not resolved immediately, I will file a Consumer Forum complaint and escalate legally. Enable Amazon Pickup now.

@amazonIN @AmazonHelp No resolution yet. Pickup was not attempted and now self-ship is being forced on me. I will not pay for your service failure. Kindly enable Amazon Pickup immediately. Order ID: 408-3212069-5419508 #AmazonIndia

@pgourav19 We are sorry about that. We request you to kindly reach out to our support team and ask for a follow-up with the Specialist team here: amzn.to/41eBDDJ for further assistance. -Swetha

@AmazonHelp Nothing is resolved

Hello @amazonIN this is a real insult towards your commitment to your customer and let me tell you I was your biggest fan once and also a consistent prime member but what about your sellers they are sending me an empty box for the amount of carburetor I paid upon receipt wow 👌

@_animeshchandra We are sorry for the inconvenience. We get your concern regarding the refund for your order. Refund for the returned products is processed once they're received at our warehouse. This might take 13 days from the date of pick-up and ask you to wait for the same. Please refer to this link of about refunds help page here: amzn.to/47QKLSD. -Hafeez

@AmazonHelp, I’m really frustrated with the refund process. I requested a refund for my order, but I haven’t received any proper update or resolution yet. This kind of delay is unacceptable. Please look into this matter urgently and process my refund ASAP. #CustomerSupport

@fiestybonggal As informed, please contact Amazon's shipping support team using the link: amzn.to/41fekJW and request a callback for further assistance. -Devasena

Sill receiving spam calls from @amazonIN Shipping regarding delivery of order placed on @Homeessenti. Your call center is clueless, every day different agent calls and asks the same question. No response from @Homeessenti yet.

@Homeessenti Order placed on 6th March, still not delivered. Daily false promises from @amazonIN Shipping. No way to reach a human. Your AI bot is useless. In the day of quick commerce, this is pathetic service. #Fail #Customerservice #homeessential

@S_oAo_I 失礼いたします、Amazonです。 この度は、ご不快の念をおかけしております。 対応に問題があった場合、お手数ですが配送業者にお問い合わせいただけますでしょうか。amzn.to/3ujGnXc 配送業者がAmazonである場合、カスタマーサービスで詳細を確認いたします。 amzn.to/3QnyLhN 宮田

#Amazon　から届いた荷物の袋に 足跡がくっきり🥹 中身は問題無かったけど、モヤモヤする🥲

@kenkentauri @kenkentauri Amazonです。誤配があったとのことで、大変ご迷惑をおかけしております。 カスタマーサービスで詳細を確認いたしますので、お手数をおかけし申し訳ございませんが、以下のリンクよりお問い合わせいただけますようお願いいたします。 amzn.to/3APjnaD - 小松

災害用 簡易 トイレの凝固剤をAmazonで購入、配送はヤマトさん、ポストの中に入っていた、もう一つは知らない人へ配達されている（写真があるが自宅では無い） しかし、開封したらと数年後使用する時には湿気を吸収して使い物にならなそう 実験したいからサンプルが欲しいね #かためるくん 800g

We apologize for the unpleasant experience you've with the order, and for the inconvenience caused to you after reporting this to our support team. We'd like to escalate this issue to our team. Please reach out to us via DM using the “Send us a Private Message” option below. Further, please don't include any personal or account information. - Bindhu

नमस्ते @AmazonHelp, मैं बहुत निराश हूँ। इमरजेंसी होने के बावजूद और बार-बार शिकायत करने पर भी मेरी समस्या का कोई समाधान नहीं हुआ है। मुझे केवल ऑटोमेटेड ईमेल मिल रहे हैं। कृपया इस मामले को तुरंत देखें। मेरा ऑर्डर आईडी: [यहाँ अपना ऑर्डर नंबर लिखें]"

We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing any personal or account information, and we'll do our best to assist. Further, please don't include any personal or account information. -Trevor

@AmazonHelp How am I supposed to do that when you people are not even providing the option for that to begin with!? Do you think I’d have to crib here if your support or support page would be of any help?

@amazonIN Please stop fraud brands like @Honeywell_Home @honeywell to do business on your marketing platform! They scam customers by selling them cheap products which won’t even last for a month, and then show their true colours, thanks to their terrible customer service! #fraud

@shmeegle2011 @amazon @shmeegle2011 Hello, we're sorry to hear about your experience. Please reach out to us via DM, and we will do our best to assist. Further, please don’t provide your account details over DM as we consider them to be personal information. -Conor twitter.com/messages/compo…

@amazon Is anyone else struggling with Amazon? Smells of Scam! Team promised item won’t sell out and you will get it, but they will come back to you in 24-48 hrs. By then the product has disappeared. Tried with the addresses all over the UK. Same result! Complaint Wait 24-48 hrs

@KAITO_RANMARU 失礼いたします。Amazonです。 梱包の損傷によりご不快の念をおかけしております。 よろしければこちらのヘルプページをご参照いただき、ページ内「梱包に関するご意見はこちら。」から梱包に関するご意見やご要望をカスタマーサービスへお寄せいただきますようお願いいたします。 amzn.to/4sge0Xk -鈴本

何回目だろう？ 配達大変かもしれないけど… これはないよね〜 写真撮ってる時にわかるよね？ #Amazon

@i_am_aks_k @i_am_aks_k We regret your negative experience with our delivery agent. We would like to escalate this for you. Please contact us via DM using the 'Send us a Private Message' option below, without sharing your order or account details, and we will do our best to assist. -Hafeez twitter.com/messages/compo…

@AmazonHelp Showing this page after tapping on chat option. Not able to arrange phone call

Hi @amazonIN , My order was out for delivery from morning 9:31AM, But still not received. Called delivery agent he told me he will not deliver and returned the package to store and status in app show out for delivery. I want it today and paid additional for one day delivery.

@mailforpromos We understand your concern. We would like to take a closer look at the issue. Kindly share your details here: amzn.to/4rJHls7. Our team will review this and will get back to you with an update via email within 6-12 hours. -Ruthika

@AmazonHelp @amazon @amazonIN @JeffBezos @AmazfitGlobal @AmazfitIN Now again, you're claiming something that's untrue as I've not received any email!

@amazon @amazonIN @JeffBezos your company is part of a scam being run by @AmazfitGlobal @AmazfitIN . I bought this watch and contracted a skin disease from the watch within 24 hours of wearing it and now after spending 4+ hours on chat and call, they refuse to return it!

ご返信いただきありがとうございます。カスタマーサービスにご連絡いただいても問題が解決しなかったということで申し訳ございませんでした。 また、後日報告させていただく旨の案内をさせていただいているとのことで承知いたしました。その場合、一般的にはお電話もしくはEメールやメッセージセンター( amzn.to/1C8sX37 )でのご案内となります。 恐れ入りますが、いったん、カスタマーサービスからの返答をお待ちいただければと存じます。岡田

@AmazonHelp カスタマーサービスに問い合わせしましたが、指示された手順を何回も行いましたが解決しませんでした。詳細は後日報告すると言われましたが、どのような形で報告されてくるのかもわかりません。PC版アプリにしろWeb版にしろ致命的なバグをどうにかしてほしいです。

amazonmusic舐めてるわ...app版プレイリスト消えるからWeb版使ってたんだけど、エラー連発しまいには全然知らない曲流れる始末...Unlimited入ってるのにこれはないでしょ..