@AmazonAE I ordered TP Link Router and I selected rush delivery since I'm a prime member. It was supposed to deliver yesteray at 2.30 PM. Till now it's not delivered..what is the point of paying for a prime account. Order ID 403-1100912-1780323

Hi Arjun, we do apologize about the delay. We encourage not including personally identifiable information over social media. If you’d like to delete your post, click the "v" or "..." icon at the top of the post and select "Delete Post." Please reach our support team through the following link: amzn.to/UAEContactUs. If you’re using the app, please click on the menu icon (≡), scroll down and choose “customer service”. You’ll be able to choose your issue and view contact options. - Aiten

@AmazonHelp No use of your customer service. It's a waste of time. In UAE Noon is better. They have better customer service and delivery is on time.

@Arjun_NG We'd like to escalate this for you, please send us a DM using the link below without providing additional order or personal information. -May twitter.com/messages/compo…

@AmazonHelp @AmazonAE Your customer service team is giving false information. An agent told it will get deliver 24th Dec and other told it will deliver today 25th. I was waiting for the shipment and when I called the other agent told it will deliver 4th Feb. Who will wait that long.

@Arjun_NG We have replied through DM. - Mohamed

@AmazonHelp @AmazonAE What help you given. My money and time is gone. At least tell your team to reimburse the money in a day.