We’re seeing extraordinary demand for Peter Kay. We know customers are struggling to get on to our Priority website and app before 10am, we're working on it. Please be patient, thank you.

@O2 02 more like O dear Peter can use this joke if he wants he probs won't though all people seem to do is have a go at me when I tell jokes

@O2 Your tweet was quoted in an article by Metro metro.co.uk/2022/11/10/pet…

@O2 I was all logged in then loaded the app up 2 minutes later to being logged out then getting this

@O2 After giving us all the tips and how to prepare to avoid disappointment didn't need to worry eh you done it for us !!! #peterkay #O2Priority #fail

@O2 O2 IT team realising the app is down

@O2 Nothing extraordinary about it. It’s the demand you’d expect you’ve just failed to prepare for it. Your app goes down for most ticket releases it’s poor preparation that’s all.

@O2 What a joke you guys are. Don’t advertise and offer a service that you can’t provide

@O2 Yes… hard to have foreseen the demand for one of Britains best loved comedians who hasn’t toured in over a decade… Maybe pay less for advertising space and more for a better I.T department.

@O2 Literally a technology company and you didn’t prepare for this. Madness

@O2 Let me guess you guys will fix it just in time for all the presale tickets to be sold!

@O2 It's like you only expected 50 people to buy the tickets. R you lot on glue? I'm running round ere tapping buttons on all of my devices like it's a game of hungry hippos. Joke

@O2 Your about as useful as a chocolate tea pot. The website crash the minute it came out that he was touring before tickets had gone on sale. You’ve had 4 days you knew there would be a high demand. Why even brother doing o2 priority when it never works properly?

@O2 I was happily logged in till 9:59 then kicked like so many other and now can’t sign in had priority for ten years never once tried to use it till today was up logged in the lot to be kicked utter disgrace feeling ripped right off

@O2 Great advice, some people have jobs and allocated time to try and get tickets. Terrible excuse, you didn't take into account there would be extraordinary demand. What is the salary of the person responsible for that catastrophic misjudgement?

@O2 I take it you’re going to hold the sale until you get this sorted out #O2Priority #REALLY

@O2 Absolute shambles. o2 priority is for o2 customers, surely you know how many o2 customers you have and therefore should make sure your services work for all your customers!!

@O2 Delay the sale until you fix the problem!!!

@O2 Who would have thought a popular comedian who hasn’t toured in 12 years would have high demand eh lads!?

@O2 Tickets will go to bots and actual fans will be robbed blind if they actually want a ticket.

@O2 Not extraordinary is it ? It’s Peter Kay one of UK’s best comedians you clowns. Sort the site out.

@O2 This was like this yesterday for me

@O2 Joke

@O2 Can’t expect them to be ready for mass demand when they can’t even get stable 4G across the UK. They even make jokes about 5G being rolled out!

@O2 How is it acceptable for you to log customers out when they are already logged in and ready for the sale times? I got my first code 6 hours after I first tried to re login. Absolute shambles. 8 hours on and still can’t log in. Surley you knew the demand would be extremely high!!

@O2 Not even working once it lets you on logged me in sent me security code then kicked me back off! Not heard of a queue? like every other site uses so to not crash the site!

@O2 What a disappointment all tickets will have sold out by the time you get around to fixing it!! Why bother advertising this knowing the app cannot handle it!!

@O2 Been here over an hour and now think I have more chance of booking Elvis than Peter Kay!! Disgraceful for all those fans who are waiting and most of us taking time off work!! Don’t want excuses just sort this mess out!!

@O2 Absolute shambles. first tour for 12 years and you didn't think to up the traffic allowance through the website. why even bother promoting and advertising something you can't provide.

@O2 Let’s be honest now, the best thing to do is put back the sale time. Sort your systems out and go again later on.

@O2 You'll be prepared to put everyone's bill up by RPI + 3.9% in April I bet... yup a whopping 14%. Surely no delay in that one

@O2 Why offer a service you can’t deliver?#fraud

@O2 I am on the app but it's showing the priority is not available

@O2 What is the point of this priority site if it is never man enough to stand up to the expected web traffic for tickets 🤬

@O2 Ever heard of a network load balancer? @O2

@O2 Been o2 customer for over 20 years couldn’t get on the app. Finally got it to work today. Sold out thanks o2

@O2 Then how are other websites already selling tickets for 1000% mark up 🙄