For anyone that is struggling to stay connected, just ask for the National Databank in any O2 store 👉o2.co.uk/national-datab…

@O2 I’d just like the phone I ordered over a week ago! Your customer service has been non existent, no update given on when I am likely to receive my phone!

We’re sorry Charlotte, there's currently a delay with orders being dispatched and delivered. Your order will be sent as soon as possible, and you’ll be kept updated via text message. Once your order is shipped from the warehouse, you’ll receive a message from the courier with delivery information. We don't have a specific timescale at the minute, we'll have your order with you as quickly as possible. Thanks for your patience.

@O2 @charloootte1981 So why does your website say next day service when you go to place an order? Ordered on 1st with delivery due 3rd and it’s now 17th and still not here 🤷‍♂️ I looked on your site on Saturday and it said delivery 17th Update your site to be honest and not failing expectations

@O2 @charloootte1981 I'll send my sulky kid to sit round yours Xmas morning then eh charlotte

@O2 @charloootte1981 Yes same here 2 and 1/2 weeks and no delivery date, meanwhile child no phone for Christmas! Well done again O2 #pathetic #Lostinthecloud

@O2 @charloootte1981