@O2 @Ofcom Just been hung up by your complaints team because they couldn’t answer why your escalations team hadn’t called when they were supposed to. Abysmal customer service. #poorcustomerservice

@JonM01 @Ofcom Hi. Due to system limitations we're unable to support any further conversations via X. We're sorry for any inconvenience caused. Please drop us a message on Facebook 👉 facebook.com/o2uk or Instagram 👉 instagram.com/o2uk so we can support you further.

@O2 @Ofcom @o2 Why have you started responding to other customers when you stated you don’t deal with issues on here any more???

@O2 @Ofcom What system limitations? @NatWest_Help can do it, why can't you?