I’ve been trying to do this the right way, but I have struggled to submit a complaint for three days straight. How can I get in touch with a complaint? I’ve already spoken on the phone, this hasn’t improved, why does your website and Mobile service work so poorly?! @O2

@davehpayne @O2 Because they use o2! Been with them years and last 2/3 years they have gone to pot utterly useless in every way with no signal in half the country and that’s being optimistic

@markcallow10 Hi we are sorry to hear this. I have included a link to our coverage tracker below for you to review - bit.ly/4ee66bc Once you open the link, please begin by selecting the option ‘Optionally select the service you are having trouble (cont) bit.ly/4ee64A6

@O2 @markcallow10 We should all be given refunds or 50% discounts Its been beyond awful for 2 months again.

@NWIWC01 Hi there, I’m really sorry to hear how long you’ve been dealing with poor signal — especially when you rely on your phones for work. I completely understand how frustrating it is when a mast issue affects your day‑to‑day use for this (cont) bit.ly/4gf81yM

@O2 Cant it just be fixed? For the first time ever yesterday I lost a dog and had to ring people. Not registered on network isn't good enough for 40 minutes. Luckily for me, the dog went to my van after being spooked by thunder. Ive had to be two way radios for my colleagues.