@HeartInternet Thank you for your help. I’ve changed the settings and will wait to see if that solves the issue.
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Journal With Purpose
144 posts
Journal With Purpose
@HelenJournal
I'm here to share my love of all things journal and stationery related
England, United Kingdom انضم Kasım 2017
59 يتبع539 المتابعون
@HelenJournal Hello, just to advise there is an updated response on your ticket. A couple of changes are required to be made in your DNS management area at a 3rd party - these new values are in the ticket. If you have any problems please do reply to the ticket, or DM me here. Ben
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@HeartInternet I’ve not been able to send emails since 1st Jan and am not getting any replies to my support ticket #2501080182 Is there anyone available to help please?
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@HeartInternet I did have an initial response but the advice didn’t help. I’ve updated the ticket a few times since but had no response to the updates. Thanks for your help.
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@HelenJournal Hi, I'm sorry to hear this, and apologies for the inconvenience. It's very unusual for a ticket not to have had a reply - we are experiencing high demand currently that does means replies may be slower than usual. I will take a look now at your ticket status. Ben
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@santanderukhelp Any chance of updating the service status on your website to acknowledge the issue?
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@HelenJournal Hello there, we are aware that some customers are experiencing issues with online banking this morning and we're truly sorry to anyone impacted. We're working hard to ensure our services are fully restored. Please feel free to try again later. We're so... santanderuk.response.lithium.com/portal/convers…
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Good morning all. ^JP and the team here, at your service. Tweet us if you need us.
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@ElaineEBProject @HeartInternet I think you should report this to @ICOnews as they deal with data breaches. Especially as @HeartInternet aren’t responding to any questions about this particular issue.
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Has anyone else suffered as a result of today's @HeartInternet potential data breach? I'm currently in receipt of other people's emails including confidential finance information. #CyberAttack
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@HeartInternet @decmeehan That’s a really poor response to a huge data protection issue. The service status hasn’t been updated and no communication at all.
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@decmeehan Hi, please refer to our status page:
heartstatus.uk/incidents/5lx2…
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Good Afternoon @HeartInternet
What is going on with emails? Our clients emails have disappeared and other people’s emails coming in such as Universities
This is a massive breach of Confidentiality sharing people’s private data with others, needs a statement or response ASAP
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@HeartInternet @NikkiS_MCSFS Whilst I’m here, does anyone know of any reliable email server providers who have actual people that you can speak to? Asking for a friend 😏
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@NikkiS_MCSFS Hi Nikki, at the moment we are trying to resolve this as soon as possible so we can look into any additional inquiries after.
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@HeartInternet
What compensation are you going to give your clients for your failure to provide the service we are paying for and the detrimental impact this has, especially on us small businesses? No emails for the second day and no explanation from you as to what is wrong.
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@HeartInternet @NikkiS_MCSFS Are we going to get any further updates or emails today? No status update in over 4 hours. Does anyone actually care?
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@Frost_Creative_ @HeartInternet @Wordsofnonsense @HeartInternet still no emails, no updates for 8 hours on your service status page, terrible customer service
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@HeartInternet @Wordsofnonsense You can't this whole system is down. Can't even logi in to the control panel now. Horrendous
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@HeartInternet no emails since 10am... My partner has raised a ticket but no answer. What's happening please? I'm missing important buisness links to zoom meetings.
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@HeartInternet Any chance emails will be working by tomorrow? Any updates at all? Service status hasn’t been updated for 7 hours now
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[status] Investigating: We have identified issues affecting patreon.com. Our engineers are actively working on mitigating the issue. stspg.io/2mstb7v7q32p?u…
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@aomaakutu @cultpens That’s wonderful! Thank you so much for sharing!
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@MichelleCHart @cultpens Ooh this could be interesting for tomorrow! It’s definitely 6pm UK time.
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@cultpens @HelenJournal hi @cultpens - can you confirm the start time for this please? When I saved the Zoom meeting to my calendar it automatically put it in as 7pm UK (I think because the invite was made pre-clocks changing at the weekend). Many thanks!
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Still time to sign up for our free live journaling workshop with @HelenJournal over on zoom tomorrow (Wed 31st) at 6pm UK time. Sign up here zoom.us/webinar/regist… #journaling
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Thank you so much Sue for your support 🥰 So exciting to be featured by @WHSmith
Spiral Leaf@suecartwright
@WHSmith @HelenJournal A superb book with so many beautiful drawings, perfect for beginners like me with 'how to' exercises, and packed with new ideas for anyone interested in drawing or journaling. W What a great ensorsement @WHSmith - well done, Helen!
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#Journaling has so many benefits but it's not always easy to come up with fun and interesting ways to inspire change on paper.
Introducing ‘Journal with Purpose’, by @HelenJournal, featuring all the #journal elements you could ever wish for.
Visit: bit.ly/3pieFGl
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Yes, it’s always sent an email for my previous blog posts, but not for my new one today.
Wix Help@WixHelp
@HelenJournal Hey there Helen, do you have these settings set up? support.wix.com/en/article/wix…
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