Russ Leighton

A Triple Firing, but not Triple cooked spuds. #TheApprentice

Hey @VueHelp @vuecinemas your staff at #York have got ignoring customers down to a fine art, your training in it must be very good. It took 3 staff members to ignore me this evening - more worried about their break times. 🤷‍♂️

@kevatkinson @Halfords_uk Totally agree Kev. Their website is a nightmare to navigate and checkout.

@Halfords_uk I tried for 10 minutes to buy tyres on your website this morning. Your basket/checkout is completely unusable with errors galore so I'll take my £500 somewhere else.

@monzo I’ve reported it on live chat but your agent doesn’t seem to be that bothered with the stock reply.

@Russeboy Hi Russ, we're really sorry to hear this has happened 😔 We can't take any information over social media, but please email help@monzo.com with as much info as you have and our team will take the necessary action. If you shared any of your details with them, just let us know.

Hey @O2 this number is on your network and is attempting a scam - pretending to be a child I have: +44 7851 327304. @monzo they want the money sent to one of your accounts. I have the account name.

@virginmedia @Ofcom Are you able now, 4 hours on? Your customer service is appualing, just ONE of the reasons I had to leave.

@Russeboy @Ofcom Hello Russ, sincere apologies. We're unable to offer support on X at the moment, we'd advise please reaching out to us on Facebook: facebook.com/virginmedia/, Instagram or methods on here virg.in/contactvm so we can help.

@virginmedia these threats have to stop! You’ve not sent a pack, I’ve requested another which hasn’t arrived - I can’t speak to anyone on the phone, the urls in your email send me to “Forbidden”, YOU are making this difficult! Do I need to take this formally to @Ofcom

@virginmedia you want your kit back but you’re making it VERY difficult to get a returns box sent to me! The link in your email doesn’t work and I cannot get past any of your IVR options to talk to someone!

@virginmedia It’s IMPOSSIBLE to talk to anyone. The automation sends you in circles and then cuts you off. My relationship with them is over!

@virginmedia I can’t! You’ve added so many call avoidance mechanisms on this line I cannot speak to anyone.

Hey @virginmedia - you’ve failed on the Broadband “One Switch” process and now I’m unable to cancel my services . It’s impossible to speak to you via telephone because you’ve got so much call avoidance mechanisms in place. I want to make a formal complaint & speak to someone

@monzo you’ve replied to many posts but missed this ☝️

Hey @monzo is it alright for a merchant to charge a 5% fee for using a Monzo card or any card for payment? Bar for example! I’d like to hear your thoughts please.

@jet2tweets I’ll do it when I return from holiday. 👌

@Russeboy Hi Russ, we're extremely sorry to hear this. Should you wish to raise a formal complaint, please don't hesitate to contact our customer service team through our website here: spkl.io/Jet2ComplaintX. ^Jake

“Nothing beats a @jet2tweets holiday, and now they’re offering cheese ploughman sandwiches with no cheese”

@APaulthompson Thank you.

@Russeboy happy birthday mate hope you had a lovely day

Awesome start to my chapter 50 at Abbey Inn, Byland. Awesome food and service. Thank you. @TommyBanks8

@Tesco It was around 18:00.

@Russeboy Hi Russ, I'm very sorry the toilets in our Clifton Moor Extra are filthy. These should be checked and cleaned at regular intervals throughout the day. I'll make sure to pass your experience onto the stores management team. When is it you were in store today? Thanks - Sharon

Hey @Tesco, your gents toilets at Clifton Moor are always FILTHY! Today extra urine puddles on the floor along with a wet floor A board - someone put it there but didn’t bother to clean up. Do these ever get checked?

They’re still doing this. Flight this week, one round at full price then 2 rounds at half price. Hungry? Wait an hour then get 241. Everyone’s gonna clock this and wait.