Zone6Plus

@AmazonHelp You. Are. Not. Helping. Other major companies provide support via Twitter taking transactional details via DM & follow through. #Amazon makes choice to extract every cent from customers & gives 0. #poorcustomerservice #terriblecustomerservice #CustomerService #CustomerReview

@Zone6Plus Thanks for the additional information. For security and privacy purposes, we're unable to view order details via Twitter. You're welcome to provide your details using a different device at a later time; the link previously provided does not expire. We're always happy to help. ^KM

@Keurig Just wasted 5 mins on hold listening to inane messages & music. Amazon shipped YOUR original box of 6x12 Newman’s Own coffee UNSEALED. Picked-up package & bug crawled out! That’s how you ship human consumption items? Pks inside unsealed too! #poorcustomerservice #keurig

@AmazonHelp @amazon Nope. Not disclosing my devices publically. But thanks for not caring about #Amazon’s customers enough to ask... and ask me to jump through more hoops because Amazon on-site & on Twitter #customerservice is terrible. I’ll DM you the order # & you can earn your paycheck.

@Zone6Plus @amazon We can certainly understand your frustration. Can you tell us which device you are using? Also, are you using our shopping app? If so, can you try a web browser? Let us know if this helps. ^KM

@AmazonHelp Tried. See photo for evidence of yet another example of #Amazon’s terrible customer experience. Company is a dumpster fire of customer abuse & exploitation. Explain why it demanded my phone number?😡 Put it in writing!#badcustomerservice #poorcustomerservice

@Zone6Plus Hi! We're so sorry for the poor experience. We'd like to help! When you have a moment, please provide your details, including the order number, via this form: amzn.to/3jH2bpr. Just let us know once you've sent it. ^KM

@Keurig @amazon Hear that @AmazonHelp ? 🤔🤨 #keurig #Amazon #poorcustomerservice #badcustomerservice

@Keurig @amazon Important to add @amazon, during “support” chats, has also completely failed to address this issue. Demonstrating incredible arrogance, requests for escalation to 2nd supervisor were ignored. Note: #Amazon has been caught trying to hire union spies today. #poorcustomerservice

Another @Ask_Spectrum “customer” #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

Another @Ask_Spectrum victim weighs in. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

Says it all, really. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

Another unfortunate @Ask_Spectrum @GetSpectrum customer. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

Yet another unfortunate @Ask_Spectrum @GetSpectrum customer. Spoiler alert: if you force them you’ll get $ for days out of service, not other losses. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

A win for the consumers! #TimeWarner #Spectrum forced to pay over $18 million to #LosAngeles customers for selling speeds that they COULD NOT provide. (Think of that try to sell you 900 Mbps Internet!) At Bel Air Internet, we GUARANTEE speeds for our customers. #FridayThoughts

🤔 So surprising! Not. 🤨 #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

And another unlucky @Ask_Spectrum @GetSpectrum customer. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

Another unlucky @Ask_Spectrum customer. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #negligence #negligent

a dumpster fire of sewage. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #VenturaCounty #Ventura #Camarillo #Oxnard #negligence #negligent

Customers pay for service at a specified speed & expect it to be reliable. @Ask_Spectrum @GetSpectrum collects $ & delivers #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #VenturaCounty #Ventura #Camarillo #Oxnard #negligence #negligent

Let’s be clear: When @Ask_Spectrum @GetSpectrum internet goes out, they know. Bandwidth use drops. They know, or should. #askspectrum #Spectrumsucks #Spectrum #spectrumoutage #Spectrumreview #badcustomerservice #VenturaCounty #Ventura #Camarillo #Oxnard #negligence #negligent