Charles Dunstone

@tcpickles I’m afraid I no longer work there.

@SuzzziiM I’m very sorry, I no longer work for Carphone Warehouse, so I have no way of assisting you.

Utterly disgusted with Carphone Warehouse. Agreed deal with HQ. Then constant calls from Guildford, incredibly rude as I wouldn’t offer details of upgrade. Call to complain to Cust Serv HQ nothing they can do, happy to cancel deal, been there 16yrs shocking @CharlesDunstone

@TheAlexJames Happy birthday mate. Best date of the year. X

WOOP WOOP!

@RachelSJohnson @bt_uk Hi Rachel, it’s Charles Dunstone. Send me your postcode and phone number and I’ll check what can be done.

My tested broadband speed is 2.3 mbs @bt_uk - and we are paying through nose for it. Can you suggest what you can do to improve it?

@pingpongkev Many thanks for your message. I am extremely sorry to hear of the problems you are experiencing and concerned that you have had to contact me in search of resolution. I have got someone investigating what has gone wrong and we will be back to you shortly. @Talktalk

@ants13 Our Twitter support team are ready to assist. Apologies if it has taken too long to repair.

Thanks so much for all the Birthday Love. Made my day x

@MissPollysShoes @TalkTalk Have asked the team to investigate. Apologies.

@getmiles207 Doesn't look right, have asked our engineers to take a look. Sincere apologies. @TalkTalk

@nigpit I’m afraid that I no longer work for Dixons Carphone. I have forwarded your tweet and asked that they contact you. Charles Dunstone

@JonoG1 @TalkTalk We will get it fixed, network engineering team are still investigating.

@JanineG85 @BBCWatchdog They'll be in touch to get them.

@JanineG85 My apologies, have asked the team to investigate.

@JonoG1 @TalkTalk Thanks for all your tweets and Happy Birthday, I've got someone looking at what is going on with your connection. @TalkTalk

@LukeGurney Dear Luke, I'm afraid I no longer work for Dixons Carphone. I have forwarded your tweet to them.

@susiegoss @TalkTalk My sincere apologies, I have asked someone to find out what could possibly take so long to resolve. @TalkTalk

@machwadd @Ofcom My apologies, I know @TalkTalk are working with you to resolve.

@susiegoss @TalkTalk My sincere apologies, I have asked engineers to investigate and contact you with an update. @TalkTalk

@martinbuck1987 Sincere apologies, I have asked someone to investigate. @TalkTalk

@photobytaylors @TalkTalk Sincere apologies, I have asked someone to investigate. @TalkTalk